Tempe Kia

I was somewhat hesitant in going to a Car Dealer on my own as a woman to purchase a vehicle, however felt I was treated with great respect and minimal pressure. I went home the same day with a new Kia Op own as a woman to purchase a vehicle, however felt I was treated with great respect and minimal pressure. I went home the same day with a new Kia Optima. The whole experience was a very positive one. I like to think I got a good deal ... I believe I did! And I love my new car!! More

In Oct 2013 we Purchased a 2013 Kia Optima from Hans....We were referred by Jerry Reynolds "Car Pro Show". Everything went according to the way the processed is advertised. No hassels....No bargai Hans....We were referred by Jerry Reynolds "Car Pro Show". Everything went according to the way the processed is advertised. No hassels....No bargaining and for the first time I didn't have to go on the defense. Selection was great...wide variety of colors and options available. Thanks to Jerry Reynolds-Car Pro Show and Tempe Kia. William B., Gilbert AZ More

Friendly, fast, courteous, knowledgeable! I've been buying cars for 50 years and I have never felt so relaxed buying a car. The price was very good and I got a fair value for my trade. Have had the car buying cars for 50 years and I have never felt so relaxed buying a car. The price was very good and I got a fair value for my trade. Have had the car for a week now and am very satisfied! Lifetime warranty on engine and power train doesn't hurt either. I would highly recommend Tempe Kia to anyone looking to buy a car! More

We were looking for something that would replace our old vehicle that was stylish, inexpensive and great MPG. We were greeted by Brent and explained to him what we were looking for. He then introduced us t vehicle that was stylish, inexpensive and great MPG. We were greeted by Brent and explained to him what we were looking for. He then introduced us to Greg. We explained that we were just looking and he was great about that. He showed us a KIA Soul and suggested we take it for a drive. We did take it for a drive and were quite impressed. We thanked Greg and went home to talk about it. The next morning we contacted Tempe KIA and told them we wanted the red Soul we looked at. They got us all the paperwork to get started. Within an hour we were financed and all we needed was to get proof of insurance. We provided that and we were ready. When they brought the car to the front they explained everything about all the features and even paired our phones to the Bluetooth radio. They also told us to call or stop by if we had any other questions about how the many features worked. This was the most delightful experience we have ever had while purchasing a vehicle. We would not hesitate to refer anyone to Tempe Kia. More

The process to buying a car is very intimidating, and when added to Bad credit challenges can become a nightmare. Our experience with Tempe Kia and Jarvis Newman has been such a refreshing experience. when added to Bad credit challenges can become a nightmare. Our experience with Tempe Kia and Jarvis Newman has been such a refreshing experience. We explained our situation, from the beginning he treated us with such care and respect. He did not make false promises, we had to do some homework in our part but he took care of the rest. It was an easy and seamless process. Thank you Jarvis for such excellent service! More

I came in not expecting to get a car on wesnesday nov 13 and jarvis explained to me that he would do whatever he could to ger me into one that would fit me as a big guy with broad shoulders. We visited seve and jarvis explained to me that he would do whatever he could to ger me into one that would fit me as a big guy with broad shoulders. We visited several cars until i found mine. He made the whole experience enjoyable when most dealers just look at my credit score, he looked at the whole picture. This dealer i would return to and i would recommend tempe dodge kia to anyone, thank you so much jarvis, you have a customer for life More

I just bought a Kia Soul from this dealership (Tempe Kia) and it was a wonderful expereince. I worked with Andrew Harper and he was very informative and patient throughtout the buying process. He even bought and it was a wonderful expereince. I worked with Andrew Harper and he was very informative and patient throughtout the buying process. He even bought me a Diet Coke while I was waiting. That in itself is worth five stars in my book, ha. I wanted a red one and they did not have one in my price range on the lot, but found one from another dealer and went and got it for me. The finance part of it was very painless and low stress. This usually causes great anxiety, but not at this dealership it all went smoothly. I strongly recommend this dealership and sales associate, Andrew Harper! More

Miserable experience!!! I worked out a deal to purchase a new auto with this dealer. They were short staffed and I began the process with a sales manager. After a test drive, I was handed off to a new sal a new auto with this dealer. They were short staffed and I began the process with a sales manager. After a test drive, I was handed off to a new salesman who had not worked in auto sales very long. He was slow, but managed to work out a deal for a reasonable price. I was not sure if I wanted to finance part of the deal or pay cash, and told them due to the pending purchase of a home I did not want them to run my credit until I had made my decision. I would not be making my decision until I had the opportunity to speak with the finance department. I brought a copy of my credit report, credit score and needed to make sure they only ran my credit once. They worked up the deal for pending finance, which I knew might change if I decided to pay cash. They told me I needed to sign permission to run the credit report. I balked and again told them my concerns. I was told that the deal could not move forward to the finance paperwork without all of the paperwork signed, but was assured by the salesman and the sales manager that they would not run my credit without my knowledge. On three occasions I explained the reason for not wanting my credit run, and was assured that they would make sure I was taken care of. I was taken to the finance department and left to sit in the waiting area for over 20 minutes. During that time they shopped my credit, getting two denials and two approvals which my home lender told me not to allow them to do. I was incredibly frustrated and the entire staff went into defensive mode. I was told that it was my fault and that they would do nothing to correct the situation. They acted as if I was overreacting, and that every dealer works this way. They offered $500 off to continue the deal. No offer to revoke the credit checks, which would take time on their part. I spoke with my lender who advised me that the dealer could remove the credit by deleting the inquiries using e-Oscar. I called the dealer and asked for a letter stating they ran my credit in error on their letterhead so that I could show my lender, and the 3 credit reporting bureaus. I was told they would not. Needless to say, I am currently working with the credit reporting agency to remove the erroneous credit checks. I walked away from the deal and am a happy owner of a Kia purchased from a different dealer. In my opinion they were unprofessional, inexperienced, and the management was down right rude. More

There is NO comparison to any other dealer out there. They are AMAZING and actually do what they say they can. They found us the best rate for interest and gave us a more than fair trade value for our o They are AMAZING and actually do what they say they can. They found us the best rate for interest and gave us a more than fair trade value for our old minivan. They were kind, patient with our boys, and extremely professional. We went to another dealership before and the feeling and the whole experience is night and day difference. We actually had fun. They were so excited for us and James Duet even stayed to meet us before he left. We were referred by the CarProShow and it was a great experience. We will definitely tell all our friends and family. I will even tell strangers in the grocery store about our experience. You can't go wrong by going there. Bobby was very friendly and you could see the excitement from him as we were preparing for our new adventure. The facility is clean and very nice. The bathrooms were great and you felt like you were in a fancy resort. They were exactly what they said they were for the price in person and over the phone. I could go on all day, but in the interest of your time, I won't. I recommend everyone go there and see for themselves. James was very friendly and professional, but you could feel his honesty, I know that isn't common in a dealership...but it is true!!! Bobby handled the signing and was great. He was very kind and professional and hospitable. Michelle got our family at the end, for financing. She is wonderful too. Our kids were all past bedtime and extremely tired. She was so patient and understanding. Bobby got my Bluetooth all set up and showed me all key features. He even took a family picture for us. Thank you so much for a truly wonderful experience and adventure!!! More

Dealers were very kind, even offered to purchase me and my wife lunch while we waited for our forms to be completed. I will deal with them again . my wife lunch while we waited for our forms to be completed. I will deal with them again . More