Tempe Kia

New Car Excellent service stopped was only looking and interested in the KIA SOUL Chip Rooney was out in the lot spoke with my husband. Chip was new his cars Excellent service stopped was only looking and interested in the KIA SOUL Chip Rooney was out in the lot spoke with my husband. Chip was new his cars well.Stopped to just really window shop to driving home a new KIA SOUL we love the vehicle it a rides, drives and has a lot of room just as Chip had shared and we notice on the test drive. Husband met with floor manger sorry cannot remember his name he was from Canada a nice man that took the paperwork to Craig Darrow all three guys were great. Chip dor surely sold us our car. Cold bottle of water was offered on a very hot door a few different times within the hour in half we were there first by chip and other workers. More

Hate buying a car! Loved this experience! Normally I hate the process of buying a car. I hate the amount of time it takes to buy a car and I usually leave after buying a car with the dreaded " Normally I hate the process of buying a car. I hate the amount of time it takes to buy a car and I usually leave after buying a car with the dreaded "buyers remorse." This is the first time I have left a dealership feeling excited about my purchase! Jim Linsey was excellent, probably the best sales rep I have dealt with. He was extremely knowledgeable and able to answer all of our questions about the car with a no pressure friendly attitude. Honestly, we were planning to buy a used car, we had a specific budget and after speaking to Jim for less than 5 minutes, he directed us to the car we bought, it was not used, but new! He listened to what we wanted and how much we had to spend without trying to up sell us, so the process was quick and painless. I will be recommending Jim to family and friends that are in the market for a car. This was the best buying experience I have ever had....Thanks Jim, you are the best! More

I was somewhat hesitant in going to a Car Dealer on my own as a woman to purchase a vehicle, however felt I was treated with great respect and minimal pressure. I went home the same day with a new Kia Op own as a woman to purchase a vehicle, however felt I was treated with great respect and minimal pressure. I went home the same day with a new Kia Optima. The whole experience was a very positive one. I like to think I got a good deal ... I believe I did! And I love my new car!! More

In Oct 2013 we Purchased a 2013 Kia Optima from Hans....We were referred by Jerry Reynolds "Car Pro Show". Everything went according to the way the processed is advertised. No hassels....No bargai Hans....We were referred by Jerry Reynolds "Car Pro Show". Everything went according to the way the processed is advertised. No hassels....No bargaining and for the first time I didn't have to go on the defense. Selection was great...wide variety of colors and options available. Thanks to Jerry Reynolds-Car Pro Show and Tempe Kia. William B., Gilbert AZ More

Friendly, fast, courteous, knowledgeable! I've been buying cars for 50 years and I have never felt so relaxed buying a car. The price was very good and I got a fair value for my trade. Have had the car buying cars for 50 years and I have never felt so relaxed buying a car. The price was very good and I got a fair value for my trade. Have had the car for a week now and am very satisfied! Lifetime warranty on engine and power train doesn't hurt either. I would highly recommend Tempe Kia to anyone looking to buy a car! More

We were looking for something that would replace our old vehicle that was stylish, inexpensive and great MPG. We were greeted by Brent and explained to him what we were looking for. He then introduced us t vehicle that was stylish, inexpensive and great MPG. We were greeted by Brent and explained to him what we were looking for. He then introduced us to Greg. We explained that we were just looking and he was great about that. He showed us a KIA Soul and suggested we take it for a drive. We did take it for a drive and were quite impressed. We thanked Greg and went home to talk about it. The next morning we contacted Tempe KIA and told them we wanted the red Soul we looked at. They got us all the paperwork to get started. Within an hour we were financed and all we needed was to get proof of insurance. We provided that and we were ready. When they brought the car to the front they explained everything about all the features and even paired our phones to the Bluetooth radio. They also told us to call or stop by if we had any other questions about how the many features worked. This was the most delightful experience we have ever had while purchasing a vehicle. We would not hesitate to refer anyone to Tempe Kia. More

The process to buying a car is very intimidating, and when added to Bad credit challenges can become a nightmare. Our experience with Tempe Kia and Jarvis Newman has been such a refreshing experience. when added to Bad credit challenges can become a nightmare. Our experience with Tempe Kia and Jarvis Newman has been such a refreshing experience. We explained our situation, from the beginning he treated us with such care and respect. He did not make false promises, we had to do some homework in our part but he took care of the rest. It was an easy and seamless process. Thank you Jarvis for such excellent service! More

I came in not expecting to get a car on wesnesday nov 13 and jarvis explained to me that he would do whatever he could to ger me into one that would fit me as a big guy with broad shoulders. We visited seve and jarvis explained to me that he would do whatever he could to ger me into one that would fit me as a big guy with broad shoulders. We visited several cars until i found mine. He made the whole experience enjoyable when most dealers just look at my credit score, he looked at the whole picture. This dealer i would return to and i would recommend tempe dodge kia to anyone, thank you so much jarvis, you have a customer for life More

I just bought a Kia Soul from this dealership (Tempe Kia) and it was a wonderful expereince. I worked with Andrew Harper and he was very informative and patient throughtout the buying process. He even bought and it was a wonderful expereince. I worked with Andrew Harper and he was very informative and patient throughtout the buying process. He even bought me a Diet Coke while I was waiting. That in itself is worth five stars in my book, ha. I wanted a red one and they did not have one in my price range on the lot, but found one from another dealer and went and got it for me. The finance part of it was very painless and low stress. This usually causes great anxiety, but not at this dealership it all went smoothly. I strongly recommend this dealership and sales associate, Andrew Harper! More

Miserable experience!!! I worked out a deal to purchase a new auto with this dealer. They were short staffed and I began the process with a sales manager. After a test drive, I was handed off to a new sal a new auto with this dealer. They were short staffed and I began the process with a sales manager. After a test drive, I was handed off to a new salesman who had not worked in auto sales very long. He was slow, but managed to work out a deal for a reasonable price. I was not sure if I wanted to finance part of the deal or pay cash, and told them due to the pending purchase of a home I did not want them to run my credit until I had made my decision. I would not be making my decision until I had the opportunity to speak with the finance department. I brought a copy of my credit report, credit score and needed to make sure they only ran my credit once. They worked up the deal for pending finance, which I knew might change if I decided to pay cash. They told me I needed to sign permission to run the credit report. I balked and again told them my concerns. I was told that the deal could not move forward to the finance paperwork without all of the paperwork signed, but was assured by the salesman and the sales manager that they would not run my credit without my knowledge. On three occasions I explained the reason for not wanting my credit run, and was assured that they would make sure I was taken care of. I was taken to the finance department and left to sit in the waiting area for over 20 minutes. During that time they shopped my credit, getting two denials and two approvals which my home lender told me not to allow them to do. I was incredibly frustrated and the entire staff went into defensive mode. I was told that it was my fault and that they would do nothing to correct the situation. They acted as if I was overreacting, and that every dealer works this way. They offered $500 off to continue the deal. No offer to revoke the credit checks, which would take time on their part. I spoke with my lender who advised me that the dealer could remove the credit by deleting the inquiries using e-Oscar. I called the dealer and asked for a letter stating they ran my credit in error on their letterhead so that I could show my lender, and the 3 credit reporting bureaus. I was told they would not. Needless to say, I am currently working with the credit reporting agency to remove the erroneous credit checks. I walked away from the deal and am a happy owner of a Kia purchased from a different dealer. In my opinion they were unprofessional, inexperienced, and the management was down right rude. More