Tempe Kia
Tempe, AZ
Filter Reviews by Keyword
By Type
Showing 938 reviews
I was so impressed with Tempe Kia! Our salesperson Ron was knowledgeable, kind, and made our car buying experience wonderful! All staff were helpful and amazing! I would definitely recommend to anyone I k was knowledgeable, kind, and made our car buying experience wonderful! All staff were helpful and amazing! I would definitely recommend to anyone I know. A+ customer service. We went in to purchase a car, but ended up buying 2 cars. More
Amazing Consultant and truly cares about customers ideals. Taught us about handling finances and also addressing how to manage our credit when purchasing a car for the first time. ideals. Taught us about handling finances and also addressing how to manage our credit when purchasing a car for the first time. More
Ron at Tempe Kia provides great service when helping my mom and I purchase a new Seltos! I would definitely recommend coming to this dealership to others. mom and I purchase a new Seltos! I would definitely recommend coming to this dealership to others. More
I am very disappointed in this dealership. I went up there to get a vehicle called ahead to make sure it was still there and everything was all set up to go as the dealership is an hour and a half away. there to get a vehicle called ahead to make sure it was still there and everything was all set up to go as the dealership is an hour and a half away. I had already worked out a deal with one of the salesman tentative on everything I was telling them was accurate, which it was. When I got there the car was pulled up with my name and appointment which I thought was a great little thing to do. Except no one knew where the key was! After sitting down with another sales person (I mentioned I already had a deal ready) they tried to renegotiate and offer me lower for my trade in by 5k then was originally offered. They were able to find the deal and honor the original trade in finally, after they honored that though they tried to up the price on the car! Thankfully I caught the mark up and the brought it back to the original price. The vehicle I took delivery of has scratches on it (yes a brand new car with scratches). I mentioned the scratches and they said they would get them out after 4+ hours at the dealership I was ready to leave and take my kids home, guess what scratches still there. No demonstration or attempt at showing me the vehicle features was ever taken which is something that should happen on every new car. I received a follow up after I did a survey mentioning the scratches and there remedy was to send me a marker to color in the scratches myself! It’s a new vehicle and I have to fix it because they didn’t want me to bring it back and for them to remedy the situation. Good news though, two months later and I still don’t have the marker! So I guess there remedy was just words saying they would do something and not following through so I would change my survey. As someone who in the last 3 years has bought 5 brand new vehicles this has been the absolute worst dealership experience and I would not recommend this dealership and will not be returning for my next new vehicle. More
Tempe Kia was very courteous and professional. Our salesman, Rodney Husmann treated us well and was very efficient. We couldn’t ask for better treatment. salesman, Rodney Husmann treated us well and was very efficient. We couldn’t ask for better treatment. More
We dealt with Charlie Stuart.It was an absolute pleasure We dealt with Charlie Stuart. It was an absolute pleasure to work with Charlie!! He is knowledgeable of his vehicles and desires to satisfy his cust We dealt with Charlie Stuart. It was an absolute pleasure to work with Charlie!! He is knowledgeable of his vehicles and desires to satisfy his customers ! More
Chuck and Charlie are so helpful! They care about my needs and helped me find a car that makes the most practical sense. You can’t go wrong when working with these two. needs and helped me find a car that makes the most practical sense. You can’t go wrong when working with these two. More
Mikaela and Ron were awesome! They made this process so easy and painless. We had to reserve and put a down payment on since they were slowed down because of COVID19. So excited to get our Telluride! easy and painless. We had to reserve and put a down payment on since they were slowed down because of COVID19. So excited to get our Telluride! More
Dealership was very friendly. Joe was a great partner and made my car shopping experience super easy. I would recommend this dealership to my friends and family. made my car shopping experience super easy. I would recommend this dealership to my friends and family. More