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Tempe Kia
Tempe, AZ
938 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 938 reviews
October 31, 2021
Each time I go in to Tempe KIA to get my vehicles (3) serviced Paula Screili has always went above and beyond to make sure I have my vehicle out in a timely manner. Has my vehicle cleaned and always lets serviced Paula Screili has always went above and beyond to make sure I have my vehicle out in a timely manner. Has my vehicle cleaned and always lets me know if there is anything else that is needed or that will be needed in the future for my vehicles. Paula has always taken the time even if it's 5 minutes or less just to explain where my vehicle is at in line and when it's completed and always walks me outside to my car to make sure I am satisfied. Paula has and always will be the person I go to when I am in need of service or just to ask questions in regards to my vehicles. I just want Paula to know how much I appreciate her kindness, her knowing of my vehicles and just keeping me updated when I am waiting for my vehicles to be completed. Thanks again Paula!! GREAT work!!! More
by Tina Figueroa
Employees Worked With
Paula Screili
October 24, 2021
Everyone at Tempe KIA has always been so nice and really seems to want to please. The facility is clean and comfortable, and the service it’s always good. seems to want to please. The facility is clean and comfortable, and the service it’s always good. More
by alohashari
Employees Worked With
Service coordinator
October 08, 2021
Took my car in for first service, it was ready a lot quicker than I expected and they even washed her down. Nicole in service was very nice and even helped out with another issue I had not regarding the quicker than I expected and they even washed her down. Nicole in service was very nice and even helped out with another issue I had not regarding the service :) More
by Andrew
Employees Worked With
Nicole
October 07, 2021
I have been a customer of Tempe Kia for over 10 years and Paula has been consistently kind, informative and trustworthy. I know that when she tells me my vehicle needs service she is not trying to upsell me. Paula has been consistently kind, informative and trustworthy. I know that when she tells me my vehicle needs service she is not trying to upsell me. As a woman it's important to me to not feel I am being taken advantage of because of my gender or lack of knowledge. Paula always keeps me informed of the progress of my vehicles repair. She is my "go-to" advisor when I have concerns about my vehicle or just need general service. Thank you, Paula! More
by Lisa S.
Employees Worked With
Paula Sceili
September 26, 2021
They did not perform tire rotation. Invoice says they did but when I questioned them they said oh probably didn’t need to. Asked to speak to service Mgr. it’s been 8 days and no return call. Can’t be t did but when I questioned them they said oh probably didn’t need to. Asked to speak to service Mgr. it’s been 8 days and no return call. Can’t be trusted to perform the work they are asked to do. Stay away. Wonder if they replaced the oil filter. More
by eccarrillo
Employees Worked With
Michelle Frye
September 20, 2021
Great waiting room but even better is the fantastic service that I receive from Paula. She keeps me updated and reviews any items that should be taken care of. She helps me prioritize what needs to b service that I receive from Paula. She keeps me updated and reviews any items that should be taken care of. She helps me prioritize what needs to be done immediately and what I can wait a little on. During the sales process, everyone makes promises to get the sale. Kia stood behind that promise and 11 years of dealing with Paula, I am still impress with the service. More
by susanwatkins28
Employees Worked With
Paula in Service Dept.
September 17, 2021
I have the best service advisor “Jairo Carrera”7587 at Tempe KIA I trust him to advise me in taking care of my vehicle. Jairo has taken great care of me since 2014 both my 2014 Sportage and 2018 Sorrent Tempe KIA I trust him to advise me in taking care of my vehicle. Jairo has taken great care of me since 2014 both my 2014 Sportage and 2018 Sorrento More
by Ibblue
Employees Worked With
Jairo Carrera
