Tempe Kia

Recall replaced. Paula is always delightful. Appreciate the car wash. Did not use but glad glad for Lyft option. Paula is always delightful. Appreciate the car wash. Did not use but glad glad for Lyft option. More

Great service, facility is welcoming, so much so that I drove over an hour away to get my car serviced here, rather than locally. They keep the Kia buying experience great. drove over an hour away to get my car serviced here, rather than locally. They keep the Kia buying experience great. More

Paula Sceili has always provided excellent customer service for the past 15+ years. When practical, I normally wait at the dealership while service is being performed on my car. Paula always keeps me service for the past 15+ years. When practical, I normally wait at the dealership while service is being performed on my car. Paula always keeps me up to date on the status of the service and lets me know approximately how much longer it will be. If there are any suggested additional services that might be required in the near future, she lets me know but there's never any pressure to get them completed. More

Very helpful and willing to go the extra mile to get my car done in a timely manner car done in a timely manner More

Great! ! Friendly Staff, Great Service, they even washed the car. Unfortunately, it rained later that day. I'll be Back! ! Friendly Staff, Great Service, they even washed the car. Unfortunately, it rained later that day. I'll be Back! More

Good service, friendly staff, good value, effective communications with me regarding the status of work on my car. communications with me regarding the status of work on my car. More

Everyone I have dealt with are so polite. They gave me a waiting time and has always been delivered earlier than expected They gave me a waiting time and has always been delivered earlier than expected More

was glad I was able to get a right away appointment when my car started having problems -- they stepped right up my car started having problems -- they stepped right up More

Friendly staff who washed my car. Appointment was super easy to make and was a very pleasant experience. Appointment was super easy to make and was a very pleasant experience. More

DO NOT buy from this dealership. They make you sign a NON-REFUNDABLE $1000 down deposit if your car is not on their lot (which is happening frequently given the state of car invento They make you sign a NON-REFUNDABLE $1000 down deposit if your car is not on their lot (which is happening frequently given the state of car inventory). As far as I know having called other Kia dealerships in the Valley, NO ONE ELSE requires a NON-REFUNDABLE down payment! In fact, one Kia dealership in South Scottsdale was shocked and horrified at that, and had no idea anyone was forcing customers to do that. They had never heard of that! That means obviously OTHER KIA DEALERSHIPS give much higher customer service, customer caring, and are not money grabbers taking advantage of people when they are vulnerable shoppers, as I was, still in shock over my engine blowing up on the freeway the day before. I SINCERELY REGRET having gone to Tempe Kia. In my opinion, since you can shop AT ANY OTHER KIA dealership than Tempe Autoloop, as they are all over the Valley, absolutely DO NOT shop at Tempe Kia. More