Tempe Honda
Tempe, AZ
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Great buying experience! Best Honda dealer in Arizona. No pressure and a very fair price. Matt Heinrich and Sidney Spence were professional and courteous and valued my tim Best Honda dealer in Arizona. No pressure and a very fair price. Matt Heinrich and Sidney Spence were professional and courteous and valued my time, getting me in and out quickly. The general manager Todd Chmelka was friendly and laid back and checked to make sure everything was going smoothly. Thank you fellas! More
It took 6 hours to get to what they said they could do over the phone. We live out of state and this was our college age daughter’s first car purchase. I called and the Conversation started at 1pm. I was over the phone. We live out of state and this was our college age daughter’s first car purchase. I called and the Conversation started at 1pm. I was clear about the make, model, and budget for a new car purchase and the condition of trade in. Also requested that the team provide clear explanations and reasonable expectations for a 21yo buying a vehicle. By 1:30p they looked at the trade in my daughter brought in and we were not able to settle on the agreement we were clear about 3 hours prior until 430p because manager was in the bathroom, manager was was out of the office, or manager was crunching numbers. By 5:30p Gage (finance) had ran the credit incorrectly and would not accept from her that she could afford the payments on her own. She was almost in tears because he recommended that she come back another day after her parents co-signed for her. She called me and had me on speaker where he presented a condescending and irritated tone when I suggested that he run it through her credit alone and accept her online paystub (not paper) as proof. He said “this is the way Honda wants it and the way my manager set it up” . He refuse to transfer me to the manager and instead reluctantly agreed to use her credit. We were not surprise that it was approved and that he didn’t attempt to clear things up. It’s unfortunate the way things turned sour as this could’ve been a more celebratory memory for a new car purchase with all that she’s worked towards. After all that stress She left the dealership at 7p with a new car and everything we said we wanted at the start of this process. More
John was very friendly and knowledgeable. Finance was also easy to work with and not pushy at all. Love my new Honda civic. Treated very well and super quick service, on a Sunday as well! Finance was also easy to work with and not pushy at all. Love my new Honda civic. Treated very well and super quick service, on a Sunday as well! More
This is the 3 Honda that I have purchased here at Tempe Honda and I must say this have been the best experience that I have had! The Sale Consultant was the best that I have ever had experience here at Te Honda and I must say this have been the best experience that I have had! The Sale Consultant was the best that I have ever had experience here at Tempe Honda. He explains everything about my new car and went over all the details also answered all my questions. I even called the sale rep about my car and few months later and I was having a problem with my new car, and he was able to help me get my problem fix and myself make a safe trip home. I had never had an experience like this one before! More
Did not have any pressure to have to purchase. A clean and friendly environment. Michael Answered all of my questions and did his best to provide us with what we wanted. A clean and friendly environment. Michael Answered all of my questions and did his best to provide us with what we wanted. More
The staff is fantastic. They work with you iuntil you are completely satisfied. My sales agent Carl made sure I had full knowledge of every aspect of the vehicle I wanted an They work with you iuntil you are completely satisfied. My sales agent Carl made sure I had full knowledge of every aspect of the vehicle I wanted and made sure I drive away with what I liked More