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Tempe Honda

Tempe, AZ

4.9
1,431 Reviews

8030 South AutoPlex Loop

Tempe, AZ

85284

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Showing 1,431 reviews

November 02, 2009

We met Ed Kellner while shopping for a new car. He was very helpful and informative. After visitng three other Honda dealers, we went back to see Ed at Tempe Honda. Because of him we bought our Pilot and More

by charm131
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Kellner sales consultant
October 26, 2009

Everyone was extremely friendly. We did not feel pressured to buy something we didn't want or like. They made it clear that we should buy what we like. They all were knowledgable about the Honda veh More

by dmuth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Trevarthen, Lisa Sainburg, George Burton
October 26, 2009

I was looking for a reliable used car and had narrowed it down to just a few models. I had been looking for sometime and had been to other dealerships. Steve Pappas provided me with the information I neede More

by tgs2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Pappas, Robert James
October 26, 2009

Jim Franchini sold us our Honda Odyssy two years ago. He had excellant custumer service and a straight forward approach to selling cars. When it was time to replace our second car I gave him a call. Once More

by saker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Franchini internet sales
October 25, 2009

Working with Steve Pappas and Tempe Honda was the best car buying experience I have ever had. Steve made the entire process easy. He actually listened when I explained what I wanted in a car, what I was More

by BBeach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Pappas, Robert James
October 23, 2009

horrible level of anything measurable horrible level of anything measurable the unmeasurable far worse standard nonsense of More

by ranchopedro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
robert james
Oct 23, 2009 -

Tempe Honda responded

Our Dealership participates in the DealerRater.com Certified Dealer Program. We are committed to providing high quality customer service, but based on your DealerRater.com review, you did not share that specifically what the issues are - I gather yuo are pretaining to a price issue. Please provide me with some additional details and information on your experience with Tempe Honda and our staff. I personally would like to resolve the issues you with the dealership. That is very disappointing to us, and through this program we have the opportunity to work with you.Please call me direct at 480-421-4810 or e-mail me at dwallace@penskeautomotive.com. Regards , Dave Wallace

Nov 02, 2009 -

Tempe Honda responded

Please forward contact information - we have no contact information for " ranchopedro" and no contact from customer, no history at this dealership. We researched with the manager named [ Robert James] UC mgr NOT New Car Mgr- he has no recollection of speaking with this customer or any price quote issues. We would like to resolve the consumer issue. At this time we are challenging the content validity as illustrated in this posting. Please contact Dave Wallace [ General Mgr] 480-421-4810 or e-mail your response. Regards

October 20, 2009

Bill did a great job in keeping us informed on the progess of our purchace. There were some concerns we had with the vehicle prior to final commitment of the sale that Bill pushed the service departm More

by azminiman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Griffin
October 20, 2009

I wasn't really looking to buy a car right away. I was just looking to test drive some cars and decide later on. After vising Tempe Honda, I was out in two hours with a good deal with all the paperwork si More

by mkvenkatesh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Griffin, Hrvoje Vincijanovic
October 20, 2009

My wife and I were pleased with the overall process. On the negative side, it took too long to complete the transaction. On the positive side, everyone we worked with was courteous and professional. The de More

by bkalin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Griffin
October 19, 2009

I own two Honda's and take both for service to Tempe Honda. David Hudson is my service representative. He is always helpful, friendly, and informative. He keeps me informed on what needs to be done, More

by pjv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hudson