Tempe Honda
Tempe, AZ
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Jim Franchini sold us our Honda Odyssy two years ago. He had excellant custumer service and a straight forward approach to selling cars. When it was time to replace our second car I gave him a call. Once had excellant custumer service and a straight forward approach to selling cars. When it was time to replace our second car I gave him a call. Once again we were given great service from our first phone conversation to the purchase of our Accord. More
I was looking for a reliable used car and had narrowed it down to just a few models. I had been looking for sometime and had been to other dealerships. Steve Pappas provided me with the information I neede down to just a few models. I had been looking for sometime and had been to other dealerships. Steve Pappas provided me with the information I needed to make my purchase decision. He was very knowledgeable and friendly and helpful. Once I had made the decision, I was very pleased with how FAST I was able to complete the transaction! From the time I arrived at the dealership, looked at the available cars, and test drove my favorites, until the time I was home with my new car was about an hour and a half! I had driven to the dealership and I couldn't drive two cars home, so Steve went above and beyond what I would have expected and drove my new car home for me! I really appreciate the efforts made by Steve, Robert James and Vince Vincijanovic to make my purchase at Tempe Honda the best car buying experience I have ever had! More
Everyone was extremely friendly. We did not feel pressured to buy something we didn't want or like. They made it clear that we should buy what we like. They all were knowledgable about the Honda veh pressured to buy something we didn't want or like. They made it clear that we should buy what we like. They all were knowledgable about the Honda vehicles and other add ons. They were not delaying the process too long and we were not there for an extreme amount of time. More
Working with Steve Pappas and Tempe Honda was the best car buying experience I have ever had. Steve made the entire process easy. He actually listened when I explained what I wanted in a car, what I was car buying experience I have ever had. Steve made the entire process easy. He actually listened when I explained what I wanted in a car, what I was hoping to purchase. I was surprised to see how many low miles used cars he had available. I purchased a 2009 Honda Accord the very first day I met with Steve Pappas at the dealership, and that is a first for me. I usually have to search for somethinge that I feel is worth making that oh so wonderful car payment each month...........the hardest part here was deciding which car to choose! I would very highly recommend Steve Pappas and Tempe Honda to anyone looking to purchase a vehicle, and already have. More
horrible level of anything measurable horrible level of anything measurable the unmeasurable far worse standard nonsense of horrible level of anything measurable the unmeasurable far worse standard nonsense of faux invoice pricing where did you get your numbers/where did you get yours holy crap pure insanity as consumers today are extremely apathetic please take all of this with a grain of salt, and put very little weighting on the high scores assigned by other reviewers and as we are on the other reviewer track, it is very likely these are simply shill reviewers More
My wife and I were pleased with the overall process. On the negative side, it took too long to complete the transaction. On the positive side, everyone we worked with was courteous and professional. The de the negative side, it took too long to complete the transaction. On the positive side, everyone we worked with was courteous and professional. The dealership is very clean and well staffed. The dealer website was also user friendly and very helpful in making our initial decision to visit. More
I wasn't really looking to buy a car right away. I was just looking to test drive some cars and decide later on. After vising Tempe Honda, I was out in two hours with a good deal with all the paperwork si just looking to test drive some cars and decide later on. After vising Tempe Honda, I was out in two hours with a good deal with all the paperwork signed and driving the car back to my home. These guys convinced me that what I was looking for was right there and was the best they could offer for me, and they were right. The sales guys were really courteous and helpful in answering my questions. Bill and Vince took my case and I was pleased with the way they handled the deal. The dealer did have lot of choices for the particular manufacture/model that I was looking for and Bill was eager enough to let me test drive any cars there. I would highly recommend this dealer for buying Honda cars and make sure you let them know your preferences and difficulties and they would arrange a good finance deals, base price deals and/or other deals. More
Bill did a great job in keeping us informed on the progess of our purchace. There were some concerns we had with the vehicle prior to final commitment of the sale that Bill pushed the service departm progess of our purchace. There were some concerns we had with the vehicle prior to final commitment of the sale that Bill pushed the service department on that lead to a warranty service through Toyota. We almost did not purchase the vehicle because of past experiance with the Penske organizations, but Bill through calmness, and sense of personal concern for the past issues we had, closed the sale for Tempe Honda. More
I own two Honda's and take both for service to Tempe Honda. David Hudson is my service representative. He is always helpful, friendly, and informative. He keeps me informed on what needs to be done, Honda. David Hudson is my service representative. He is always helpful, friendly, and informative. He keeps me informed on what needs to be done, keep appointments, and provides appropriate feedback and attention to the service needs. More
I have always had friendly service at Tempe Honda. I always deal with Ken Smith. He is very honest and willing to explain things if you don't understand what is going on with your car. They get to know always deal with Ken Smith. He is very honest and willing to explain things if you don't understand what is going on with your car. They get to know their customers and have a sense of humor with them. I will continue to take both my cars there. I know Ken and the mechanics will always do what is best for me cause they care about the service they give and the quality of the cars. More