Tempe Honda

I just wrote a review, however, I didn't realize that there was more than one Jim at this dealership until I read some other reviews. Jim Franchini and Rich Schlerling both made buying a car almost enjo there was more than one Jim at this dealership until I read some other reviews. Jim Franchini and Rich Schlerling both made buying a car almost enjoyable even though it can be stressful. It was nice having someone walk through everything on our car and also sequencing my cell phone so I could use the bluetooth. Very nice and considerate people that work at this dealership. More

Rich Edis was very friendly and efficient. He made the deal happen very smoothly with no issues what so ever. I would reccommend this individual to others in the market for a Honda. Looking forward to a deal happen very smoothly with no issues what so ever. I would reccommend this individual to others in the market for a Honda. Looking forward to a great experinece with your service dept. Thanks for great service. tz More

Worked with Steve and he was awesome! Not pushy at all and was very patient. Would recommend him to anyone looking for a used car. They got us to the payment we wanted fairly quick after some negotiating. and was very patient. Would recommend him to anyone looking for a used car. They got us to the payment we wanted fairly quick after some negotiating. Have to expect a little back and forth with that. The financing part went pretty smooth after pushing for a lower interest rate knowing that we had excellent credit and could get a way better rate. The finance guy did some checking around on a few different banks and we were very happy with the outcome. Don't think the rate they come up with first is the best one you can get. Do some research beforehand. It can be changed if you know you can do better. Overall happy customers at Tempe Honda. More

It couldn't have been an easier experience to buy a car from Tempe Honda. It was nice to see that even the service department was extremely clean and organized. Mike and Jim were friendly, professional and from Tempe Honda. It was nice to see that even the service department was extremely clean and organized. Mike and Jim were friendly, professional and straight-forward which was very refreshing to encounter. I look forward to doing business with them again. More

I've written before about the fantastic service on my collage students Civic & it was time for brake on her car. Now keep in mind I'm in Chicago so my go to guy is Service Manager Ladell Player & as alwa collage students Civic & it was time for brake on her car. Now keep in mind I'm in Chicago so my go to guy is Service Manager Ladell Player & as always he's there for me taking care of my daughters car needs....STAT!!! His communication & attention to detail with me is...well just plain OUTSTANDING considering I'm 1800 miles away. I trust him 100% when it comes to the bottom line of the repair costs....he's lookink out for us. So from the purchase of the car to the maintenance Tempe Honda is the best!!! Thanks, Ladell & Tempe Honda for your continued loality to all your customers. Regards, Jack More

We are so pleased with our entire purchasing experience at TEMPE HONDA! Sorry this is a bit long but I really want everyone to know about our shockingly stress free and wonderful purchasing experience at at TEMPE HONDA! Sorry this is a bit long but I really want everyone to know about our shockingly stress free and wonderful purchasing experience at Tempe Honda. Let me just say that usually I despise all aspects of shopping for a car. I stress over the total cost,the "hard sell",being made to feel as the dealer/ sales person is somehow in charge,being ripped off, and just the overall feeling of vulnerability.Not one of these fears came to fruition at Tempe Honda! We had very specific needs, not a much of a down payment,a less than perfect credit rating and needed a vehicle ASAP! My husband recently started commuting over 250 miles per day. The gas cost for his existing car was draining us and the vehicle had started to have problems. So we were in a pickle...sitting ducks to most car dealers. We arrived at Tempe Honda late in the afternoon on a Sunday. We were approached in a very non vulturous way by (our new one and only car sales consultant) Steve Pappas. He took us immediately to the car we were there to see. It was not to our liking. Steve was so genuinely friendly we just felt at ease. We explained a little about our needs and he just walked with us to the cars on the lot that he thought might be what we need. We test drove a few, all the time feeling at ease. Steve listened and verified that he was understanding all our needs. Thanks to his professionalism and just overall being one of the nicest people ever, we found the perfect used car!A car that after we will no doubt, put 100K miles on, will still be of value and we will at no time have negative equity. Steve even steered me away from some higher maintenance and higher priced cars (my low blood sugar, used but shiny BMW...luxurious Infinity)that would not have been in our best interest! We were shown the Carfax without asking as Steve wanted to verify that this was the car that had been meticulously maintained by the first owner. Steve Pappas happily stayed late at work to go over the paper work. With our credit not being the best and an existing auto loan not quite paid off, trying to finance a used car with a low down was not a 20 minute job. Steve kept us informed at every turn, calling us often and making sure we were comfortable with the loan terms and payment amount they were working to get us. This is where John Baily came in to help. He is the Finance Manager and also just the nicest guy! No pressure from John either. He explained everything on the contracts we were signing, not the usual "sign here initial here hurry up time is money" I have experienced before.Takes a very professional, friendly and trustworthy person to make you smile while signing an agreement to pay thousands of dollars! I know John and Steve worked hard and got us the best terms and lowest down payment they could.We were financed with a reputable company.These gentlemen even lowered the price a little more than they already had to help. I bothered Steve on his cell phone on his day off and he was the same friendly guy he was on the lot.We have already asked Steve to keep his eye out for a very specific type of used car for our daughter, to be purchased in a few month. We cannot imagine buying from anyone else! Ever single person working at Tempe Honda was nice and smiling. We were offered water or coffee and when my stomach growled Steve even offered me a slice of pizza. Just an overall great place with nice people! Both Steve and John called us days after the sale to make sure we were happy and see if we had any questions. We ended up with the perfect car for our needs and paid below Kelly Blue Book. We highly recommend checking here first when car shopping!Be prepared to be treated with respect and getting a very fair deal!! Just wonderful experience! Thanks to all of you at Tempe Honda! More

We started shopping to BUY a BMW. We ended LEASING an Accord. So it's been a long journey with a wonderful conclusion. I usually HATE car buying & dealing. Jim made the initial contact great via email Accord. So it's been a long journey with a wonderful conclusion. I usually HATE car buying & dealing. Jim made the initial contact great via email responses & answers. He suggested I at least try the 6 cycl (which I was deadset against doing)...and I learned how wrong I was. We got a good deal & equitable trade-in and a wonderful car that had everything I was looking for. Dutch answered all our $ questions...and explained leasing well. NO HARD SELL EVER BY EITHER. More

Upon arriving at the dealership we requested to speak to the representative we have corresponded with via the instant messenger on the dealer website. Tracy came over andbegan giving us the tour and info on the representative we have corresponded with via the instant messenger on the dealer website. Tracy came over andbegan giving us the tour and info on the vehicles we were interested in. After walking us around the lot for a while, Tracy handed us over to Jim Francini to attend to a previously set up appt. Jim took us for a test drive in the Civic EX that we ended up purchasing. Jim was able to get us the minimum we could accept for our trade, and get our payments within a range that we could afford. He was extremely helpful and attentive to our requests. Then Jim handed us over to Rich who went over financing and all the paperwork with us. Rich was very informative and provided the info in a direct and understandable manner. Throughout our whole experience Tracy came by to check in on us and see how we were doing. The teamwork that I witnessed between all of the people we dealed with made us feel more at ease and confident in our experience there. I would recommend this dealership to anyone who is interested in getting a fair deal on a quality vehicle. Thank you! More

This was actually a very smooth process and was pleased that I picked this dealership as they were all very professional, friendly and did an outstanding job to inform us of any issues beforehand, so thank that I picked this dealership as they were all very professional, friendly and did an outstanding job to inform us of any issues beforehand, so thank you all for having such a great group of people working at this dealership. More

Jim Franchini is a very customer centric and helpful individual. Dealing with Jim was probably the best car buying experience I have ever had. And, Dutch Tevel is one of the best car financing people I individual. Dealing with Jim was probably the best car buying experience I have ever had. And, Dutch Tevel is one of the best car financing people I have dealt with. It was an altogether terrific experience. More