
Tempe Honda
Tempe, AZ
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I brought my car in because I was hearing a clunking noise after having gone camping this past weekend and having to do some off-roading in my Civic. Armando Was great in keeping me up to date on what w noise after having gone camping this past weekend and having to do some off-roading in my Civic. Armando Was great in keeping me up to date on what was going on with my car at all times. He even was able to get me a rental for the day while the repairs were being made. He was professional, friendly and honest with me the entire time. I couldn't have gotten better service. More
I have been going to Tempe Honda for 4 years now for service ever since I purchased my CRV. My purchase was a very pleasant experience and my service appointments are always very pleasant. My last ser service ever since I purchased my CRV. My purchase was a very pleasant experience and my service appointments are always very pleasant. My last service visit was even more so in dealing with Colby Lingenfelter. He set up the date and time that I needed on a fairly short notice and sent an email reminder to me which I thought was very nice. He is very knowledgeable when discussing services that are needed. He also recommended the shuttle service, which I had never used before. My vehicle was ready before the proposed time, I received a discount on the services and Colby thoroughly explained what was serviced, what was checked & was all good and what to be mindful of on next visit. I have always had great customer service at Tempe Honda, but I felt Colby went above and beyond this visit and I was amazed by his level of customer service. He also personally went back and got my car and delivered it to me. When dealing with Colby, it feels like he really cares about you and your vehicle and it is more like talking with a friend than a service rep. I rate him 5 stars and A+++! And I will always own a Honda. :) More
I had a good experience with Tempe Honda. Kenny was a great salesman and really availed himself to me as the client to find a car that was right for my situation and close to my budget. I really apprecia great salesman and really availed himself to me as the client to find a car that was right for my situation and close to my budget. I really appreciated his friendly and professional demeanor. He, as well as other staff, even stayed well past their typical work hours to make sure I was able to complete all of the paperwork and leave with the car that very evening. It was a good experience when learning how to buy a car (this was my first experience that was not private party) and the staff at Tempe Honda made sure I was well taken care of. More
I had the misfortune of having my clutch go bad on my Honda Civic SI. David Hudson was a godsend in making my experience less costly and draining. David was very good in working with his superiors, whi Honda Civic SI. David Hudson was a godsend in making my experience less costly and draining. David was very good in working with his superiors, which saved me money, and keeping me abreast of the situation with calls regarding the status of the repairs. He is very courteous and knowledgeable of his products and services. I've always been satisfied with Tempe Honda, but David going above and beyond his duties, shows his commitment to excellent customer service. Because of employees like David, I will remain a Honda customer, and definitely a Tempe Honda customer. Again, thanks David. A Satisfied Customer, David F. Razo More
Efrain is very friendly, never pushy and the best thing is that he has a very positive and friendly attitude. I went to the other Honda dealership in the valley and many of them had the attitude about them is that he has a very positive and friendly attitude. I went to the other Honda dealership in the valley and many of them had the attitude about them which was a total turn off. Efrain was not only friendly but was very accommodating to my needs in terms of car features, color and price. Highly recommended.....if you go to Tempe Honda, ask for Efrain!!! More
This is my 3rd Honda through Tempe Honda and the main reason that I keep coming back is the incredible service that I am given by David Hudson. No matter what my issues are with the car, he makes sure t reason that I keep coming back is the incredible service that I am given by David Hudson. No matter what my issues are with the car, he makes sure that I am taken care of. He is always extremely friendly, courteous and quick to respond. Because of that level of service, I have sent my mother and my sister to Honda, where they both purchased vehicles as well. Everytime my lease comes due, I think about changing cars (just for a change) - but I really like the Honda and the service I get from David, so I will keep coming back. More
I only tkae my Honda here. I found the service advisers to be very professional and I never have a hard time making an appointment. I have had a couple of them actually go out of their way to give me a dis to be very professional and I never have a hard time making an appointment. I have had a couple of them actually go out of their way to give me a discount on expensive parts. More
I am always impressed with the service at the Tempe Honda dealership and in particular with my service guy, Ken Smith! Ken always makes me feel like he is taking the same care with my van as he would with h dealership and in particular with my service guy, Ken Smith! Ken always makes me feel like he is taking the same care with my van as he would with his own vehicle. He has gone above and beyond for me in an "emergency" with my power window and I totally trust him to do what's best for me and my family as it relates to my van. Thank you Ken!!! Sincerely, Lainey Prather More
Tempe Honda continues to surprise me, even the day after the sale. Vince, who I worked with to finance my Civic Hybrid, called me the day after the sale. He informed me that he was able to get me a better r the sale. Vince, who I worked with to finance my Civic Hybrid, called me the day after the sale. He informed me that he was able to get me a better rate and asked if I would like to come back to the dealership to lower my monthly payment! During the initial financing, Vince took his time to clearly explain all of my options. He answered all of my questions and I was impressed with his knowledge, patientence and ethics. So, it was no surprise that when I left the dealership, Vince continued to work hard to get me a better deal. It is refreshing in this day and age to work with someone like Vince who places a high value on customer service and satisfaction, even after the sale. Thanks again to Vince and the entire team at Tempe Honda! Because of my great experience with Vince, Kenny and the rest of the team, I will definitely be purchasing my next vehicle at Tempe Honda!!! More
The car service experience is often dreaded; people can feel like they are being bilked out of money, there is a sense of helplessness and a sleazy under tone. NONE of this was present at the Tempe Honda w feel like they are being bilked out of money, there is a sense of helplessness and a sleazy under tone. NONE of this was present at the Tempe Honda with Robert. Right from the get-go Robert was friendly, listened to what I had to say, was professional in his assessments, and stayed true to his word. He was outstanding at communicating with me throughout the process and his genial nature and automotive acumen shone through. I would highly recommend both Tempe Honda and Robert for anyone needing service. More