
Tempe Honda
Tempe, AZ
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Before visiting Tempe Honda, we visited another dealership (Right Honda). We were SHOCKED by how rude and borderline abusive the sales manager was, as well as the fact that despite our request to dealership (Right Honda). We were SHOCKED by how rude and borderline abusive the sales manager was, as well as the fact that despite our request to work with someone else, we were given no other option. After leaving that dealership, we were very hesitant to even bother going anywhere else. We were extremely pleased by Ed's willingness to work with us over the phone initially (given that we lived on the other side of the city) and were reminded once we arrived at the dealership in person why we had bought our previous car from the same dealership. While buying a car is often a contentious interaction, Ed was more than pleasant, and we didn't feel as though the dealership was trying to take advantage of us. We will definitely look to do business again with Tempe Honda in the future. More
Ken Smith at Tempe Honda is an excellent customer service representative. I always schedule ahead to make sure Ken will be there before I bring my car in for service; he is like the big brother I never had. representative. I always schedule ahead to make sure Ken will be there before I bring my car in for service; he is like the big brother I never had. I have trusted Ken and Tempe Honda for several years with both my '04 Civic Hybrid and my '95 del Sol; total mileage of the two vehicles together well exceeds 365,000 miles and both are still running like a charm. I even pass by three other Valley Honda dealerships just to make sure I get the excellent quality service I have consistently received at Tempe Honda. Every visit to Tempe Honda reinforces how much they care about their customers and the vehicles they service. Thank you Ken and Tempe Honda for doing such a great job! More
Armondo was my Serice Representative and he was very Armondo was my Serice Representative and he was very professional, helpful and courteious. It was right on top of everything knowing I had an exten Armondo was my Serice Representative and he was very professional, helpful and courteious. It was right on top of everything knowing I had an extended warranty and proceded from there in providing a rental and keeping me updated on the progres being made on my electrical problem. It was a pleasure working with him. My car upon completion was cleaner than when I brought it in. Someone did a great job washing the exterior and cleaning the interior and windows. Any further trouble I encounter with my Honda I will take it to Tempe Honda for service. Frank Mrphy More
KEN SMITH IS A FANTASTIC REPRESENTIVE OF TEMPE HONDA. HE IS VERY FRIENDLY, PROFESSIONAL SERVICE PERSON. EVERY TIME I BRING MY CAR IN HE IS RIGHT THERE TO MET ME AND MY OVERALL EXPERIENCE HAS ALWAYS BEEN VER IS VERY FRIENDLY, PROFESSIONAL SERVICE PERSON. EVERY TIME I BRING MY CAR IN HE IS RIGHT THERE TO MET ME AND MY OVERALL EXPERIENCE HAS ALWAYS BEEN VERY GOOD. KEN IS A ASSET TO THE SERVICE DEPT. HE ALWAYS TELL ME ABOUT WHAT MY CAR SERVICE WILL COST ETC. AND I HAVE NEVER BEEN KEPT WAITING. I'LL ALWAYS USE KEN AS MY SERVICE PERSON. I KNOW THAT IN THE NEXT YEAR OR SO I'LL BE BUYING ANOTHER HONDA ACCORD AND PART OF THAT IS BECAUSE OF YOUR SERVICE DEPT AND EMPLOYEE. More
Dan showed me two cars that I was interested in purchasing. When neither of them would work out, he showed me a third car that did work for my situation. He was always friendly and cheerful, even t purchasing. When neither of them would work out, he showed me a third car that did work for my situation. He was always friendly and cheerful, even though I was taking a lot of his time. At the end, he even stopped me as I was leaving, just to point out where the gas cover release was at under the dash. Very nice guy! Paul tried several ways to get me into the car I wanted and when the banks wouldn't approve that car, he searches until he found a vehicle that met my requirements while meeting the banks requirements. In years past, I've dealt with dealers that, if you couldn't get financed for the car you wanted, they would push you into something that was totally not what you wanted. I never once felt that way with Paul. He was definitely looking out for my wants and needs. Overall, this was by far the best experience I have ever had purchasing a vehicle. I highly recommend Tempe Honda, Dan and Paul!! More
I have been taking my car to Tempe Honda for many years now. I have a 14 year old Accord and, even though it is old, the dealership does not try to sell me a new car when I am having my car serviced. The now. I have a 14 year old Accord and, even though it is old, the dealership does not try to sell me a new car when I am having my car serviced. They also do not tell me I need repairs that are unnessecary. David Hudson, in the service department, has been great. He is easy to work with, offers me a free rental car if the repair will take awhile and often gives me discounts for service. I will continue to take my car to Tempe Honda and recommend it to others. More
I brought my car in because I was hearing a clunking noise after having gone camping this past weekend and having to do some off-roading in my Civic. Armando Was great in keeping me up to date on what w noise after having gone camping this past weekend and having to do some off-roading in my Civic. Armando Was great in keeping me up to date on what was going on with my car at all times. He even was able to get me a rental for the day while the repairs were being made. He was professional, friendly and honest with me the entire time. I couldn't have gotten better service. More
I have been going to Tempe Honda for 4 years now for service ever since I purchased my CRV. My purchase was a very pleasant experience and my service appointments are always very pleasant. My last ser service ever since I purchased my CRV. My purchase was a very pleasant experience and my service appointments are always very pleasant. My last service visit was even more so in dealing with Colby Lingenfelter. He set up the date and time that I needed on a fairly short notice and sent an email reminder to me which I thought was very nice. He is very knowledgeable when discussing services that are needed. He also recommended the shuttle service, which I had never used before. My vehicle was ready before the proposed time, I received a discount on the services and Colby thoroughly explained what was serviced, what was checked & was all good and what to be mindful of on next visit. I have always had great customer service at Tempe Honda, but I felt Colby went above and beyond this visit and I was amazed by his level of customer service. He also personally went back and got my car and delivered it to me. When dealing with Colby, it feels like he really cares about you and your vehicle and it is more like talking with a friend than a service rep. I rate him 5 stars and A+++! And I will always own a Honda. :) More
I had a good experience with Tempe Honda. Kenny was a great salesman and really availed himself to me as the client to find a car that was right for my situation and close to my budget. I really apprecia great salesman and really availed himself to me as the client to find a car that was right for my situation and close to my budget. I really appreciated his friendly and professional demeanor. He, as well as other staff, even stayed well past their typical work hours to make sure I was able to complete all of the paperwork and leave with the car that very evening. It was a good experience when learning how to buy a car (this was my first experience that was not private party) and the staff at Tempe Honda made sure I was well taken care of. More