Tempe Honda
Tempe, AZ
Filter Reviews by Keyword
By Type
Showing 1,300 reviews
I had a fantastic experience at Tempe Honda--they listened to what I wanted and did not pressure me into anything else. It was fast, easy, and comfortable. An excellent buying experience. I would def listened to what I wanted and did not pressure me into anything else. It was fast, easy, and comfortable. An excellent buying experience. I would definitely recommend them. More
Went to the dealership and found a used car I wanted, unfortunately the cruise control was broken and could not be fixed; at least not quickly or easily. They assured me they would do everything they cou unfortunately the cruise control was broken and could not be fixed; at least not quickly or easily. They assured me they would do everything they could to find me a new car and make me happy. I ended up finding a new, better car (in my opinion) and they made me an offer I could not refuse. I was very happy with all the service I got and how helpful all of the salesmen I worked with were. I will absolutely reccomend this dealership to anyone when buying a new and/or used car. More
My husband and myself came here cringing because of the car buying process, Dan Wickham was awesome, so pressure, really laid back. We will definetely be going back to him when the time comes to get our Ho car buying process, Dan Wickham was awesome, so pressure, really laid back. We will definetely be going back to him when the time comes to get our Honda Pilot! He went above and beyond. More
It is extremely rare for me to write a favorable review. However, after the amazing experience we had dealing with Aaron at Tempe Honda, I was compelled to not only call the sales manager and express my dee However, after the amazing experience we had dealing with Aaron at Tempe Honda, I was compelled to not only call the sales manager and express my deep appreciation for all of his help, but to let others know about it as well. I consider myself an extremely good judge of character, and from the moment I spoke with Aaron, who is their internet sales manager, I could tell he was a genuine, down-to-earth, and honest person. Not only did I get the absolute best deal (and believe me I put in some legwork), but Aaron turned an otherwise stressful process into a positive experience. We decided to purchase a new vehicle to drive across country in conjunction with a 12-month training assignment. While we were transferring some of our belongings into the new vehicle, somehow my wife and I missed the small box containing credit cards, flash drives with all of our personal information, and IDs. Needless to say we were in a panic after realizing what happened. Aaron quickly responded and secured our "little black box." These are the kinds of experiences that can renew one's faith in humanity. Everyone we encountered at the dealership was friendly, and courteous without attempting to employ any of the usual coercive/persuasive sales tactics most of us have come to expect while buying a car or truck. In fact, because Aaron was so easy to work with, I was able to secure the price and vehicle I wanted before we ever visited the dealership. Once there, he did not try to alter the deal in any way. In fact, he asked my permission to negotiate. As a result, we were able to save even more money. Do yourself a favor and contact him if you are considering a new Honda. He was very receptive to me telling him exactly what I wanted. Aaron really did earn our business, and respect. More
My husband and I have had a terrible car buying experience, we came to Tempe Honda as a last resort. We found it to be very different than all of the other Honda dealerships (San Tan, Superstition) experience, we came to Tempe Honda as a last resort. We found it to be very different than all of the other Honda dealerships (San Tan, Superstition). They were very friendly and nice. They were not condescending and really wanted to work with our budget! It was the best car buying experience I've ever had and will only go to this dealership for new cars!!! Thank you for being nice and kind and believing in customer service and that you can close a deal without being rude and mean to your customer. It was a pleasure working with these car salesmen and car dealership!! More
I have been a proud customer of Tempe Honda for the last seven years and let me tell you I will NEVER take my car(s) anywhere else PERIOD! COLBY LINGENFELTER has been my service adivisor for the last 3-4 y seven years and let me tell you I will NEVER take my car(s) anywhere else PERIOD! COLBY LINGENFELTER has been my service adivisor for the last 3-4 years and he has always treated me with kindness, respect, and most importantly like a human being not just another customer. My questions are always answered thoroughly and with patience. If there would be an example to follow for awesome customer service it would be from Colby. Working in the customer service industry myself and dealing with different people all day everyday Colby for sure is a role model for people like myslef who work with people for a living. I just had my 1997 Honda Accord in for service to have the power steering rack, main oil seal, and clutch replaced. Two days after I dropped off the car I got a call from Colby stating that upon completing the job (reinstalling the transmission) and taking a test drive there was a noise coming from the transmission upon engaging the clutch (click click click). He said he needed time to diagnose the problem and he would get back with me later in the day. Colby did call me back a few hours later and said that he would have to pull the transmission again and find out what the problem was, at HIS cost. "I want to make sure the job is done right" is what he told me. I told him no problem. The next morning I got a call from Colby and he had informed me that the issue was a pivot arm and bearing in the transmission and that he had the parts already ordered and that he also wanted to replace the slave cylinder as well as long as he had the transmission out again. He gave me the parts at HIS cost. He also repaired the oil pan gasket while the car was all torn down just to make sure I didn't have to come back at a later date to have it fixed costing me more money than what it would cost while he had everything torn down. It did cost me a couple hundred dollars more but I don't care because I truly feel that he has my best interest in mind. My Accord is 16 model years old and has 189,000 miles on it but thanks to Colby and Tempe Honda I am sure I will EASILY get another 100,000 miles out of this car. BTW Colby always makes sure I have a rental when I need one to get to and from work, AT NO CHARGE. From top to bottom Tempe Honda is THE BEST dealer I have been to in the Phoenix area. I have never had a bad experience with this dealership. I can not say enough positive things about them. My next move will be to call the general manager of this dealership to sing the praises of Colby and Tempe Honda. More
Wonderful experience would recommend Tempe Honda for your next purchase. All staff was friendly and worked hard to get us the best deal! Thank you all!! next purchase. All staff was friendly and worked hard to get us the best deal! Thank you all!! More
Our two sales consultants, Ron Tiley and Steve Pappas, were both friendly and helpful as soon as we walked in. The car we were there to see was not on the lot but Steve drove us around the back area where were both friendly and helpful as soon as we walked in. The car we were there to see was not on the lot but Steve drove us around the back area where we were able to find the car. All the sales figures and trade in value were well explained and we never felt any extra pressure to purchase our new wagon. Our financial person, Dutch, was well prepared and the whole process was quick and painless. We would recommend Tempe Honda and it's employee's to anyone looking to buy either a new or used car. Their personal follow up after the sale was very impressive as they are not a "forget you after you have bought the car" from them. Great experience, Great People and Gret dealer. More
Dan was excellent and we are totally satisfied with our Honda Pilot and the deal we got. We look forward to future business with Tempe Dodge and hope to work with Dan in the future. Excellent service and Honda Pilot and the deal we got. We look forward to future business with Tempe Dodge and hope to work with Dan in the future. Excellent service and great vehicles. More
Rich had a good sense of humor. Dean was professional & efficient. They were both friendly and made my car buying experience enjoyable. I will definitely refer people to Tempe Honda. & efficient. They were both friendly and made my car buying experience enjoyable. I will definitely refer people to Tempe Honda. More