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Tempe Chrysler Jeep Dodge - Service Center

Tempe, AZ

4.9
834 Reviews

834 Reviews of Tempe Chrysler Jeep Dodge - Service Center

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February 27, 2012

Took truck in for service work, it was completed quickly but when I went to pick it up I had a hard time getting anyone in the service department to even look up or acknowledge I was there. I finally picked More

by wasgas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff
Mar 19, 2012 -

Tempe Chrysler Jeep Dodge responded

Tempe Chrysler Dodge Jeep Ram wrote on 3/5/2012 12:14:57 PM: To Whom It May Concern, We always try to provide the best of customer service whether it be in sales or service, and can only improve when we are aware of something that may have gone awry. First off let me express my concern for your stated unsatisfactory visit to our service department, it is not normal and customary. I want to look into your issues stated above, unfortunately am at a loss to further the investigation without your name and or VIN # of your truck. Please let me know some of the basic information so that I may follow up. James Duet Internet Director Tempe DCJR & Kia 480-220-0061 voice/text 480-427-2918 desk -------------------------------------------------------------------------------- wasgas wrote on 3/5/2012 2:44:25 PM: Vin 3D7KS28D55G769124 -------------------------------------------------------------------------------- Tempe Chrysler Dodge Jeep Ram wrote on 3/10/2012 1:12:27 PM: wasgas, Thank you for taking the time to send me the VIN# for your truck so we could identify the particular instance that took place here. It is my understanding that you have been in contact with our service director, Mike Purtle, and the issues you had with our service department have been worked out to your satisfaction, Would you mind taking a moment to convey your new rating online. We truly value our consumer’s opinions and appreciate the opportunity to remedy any situations that may come our way. James Duet Internet Director Tempe DCJR & Kia

February 22, 2012

As a former Dean Of Students at two automotive technical As a former Dean Of Students at two automotive technical training centers, I feel qualified to comment upon the quality of a dealership. I have purc More

by Kelly O'Rell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Stanley
Feb 23, 2012 -

Tempe Chrysler Jeep Dodge responded

Kelly, Thank you for letting us know how we're doing. We are very proud of the team here at Tempe Chrysler Dodge Jeep Ram and the excellent customer service they provide. It's great to know that you got to experience this first hand with David. Thank you for your kind recommendation and we look forward to seeing you again. Remember to check us out on Facebook and Twitter to see exclusive special offers. Regards, Mike Breyfogle - General Manager mikeb@tempedodge.com

February 06, 2012

I recently had several things done to my truck by the Tempe Dodge service department; new brakes, ball joints, pinion seal, crank seal. They were able to get me in quickly and the work was completed in a More

by mikehallmusic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Stanley
Feb 07, 2012 -

Tempe Chrysler Jeep Dodge responded

We truly appreciate you taking the time to write this kind review. Our customers are our top priority and it's encouraging to know that we provided you with the level of service you deserve. We look forward to seeing you for your next visit! Don't forget to like us on Facebook and Twitter for exclusive special offers. Regards, Mike Breyfogle - General Manager mikeb@tempedodge.com

February 03, 2012

I've always had excellent service at Tempe Dodge and David Stanley is a big part of the reason why. I trust him to give me good advice and see that everything that needs to be done IS done. The excell More

by kminarizona
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Stanley
Feb 03, 2012 -

Tempe Chrysler Jeep Dodge responded

On behalf of Tempe Chrysler Dodge Jeep Ram, I'd like to thank you for this wonderful review. David is a great asset to our team and will be happy to hear you speak so highly of his service. Please let us know if we can help you with anything else. Don't forget to check us out on Facebook and Twitter for special offers. Regards, Mike Breyfogle - General Manager mikeb@tempedodge.com

February 02, 2012

New jeep under warranty. Ultra simple repair of replacing a plastic hinge, became a five visit frustration. The problem was never fully fixed and the screw to hold it in sticks out and scrapes yo More

by todd garretson
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
greg christiansen
January 25, 2012

We purchased our 2001 Grand Caravan new from Tempe Dodge. We have always had the van serviced at Tempe Dodge and would never think to take it anywhere else. The service that we have received over the years h More

by LauriKrawczyk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Stanley
Jan 26, 2012 -

Tempe Chrysler Jeep Dodge responded

We would like to extend our most sincere gratitude to you for taking the time to let us know how we're doing. David will be so happy to hear that he has provided you with a positive and unique car shopping experience. We look forward to seeing you when you are ready to purchase your next vehicle! Remember to check us out on Facebook and Twitter to see our specials. Regards, Mike Breyfogle - General Manager mikeb@tempedodge.com

January 10, 2012

I'm so glad that I randomly selected my service adviser David Stanley the first time I set up service after purchasing my '07 Dodge Magnum. It is always a pleasure to see him which makes it easier to get More

by svalenzuela
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Stanley
Jan 10, 2012 -

Tempe Chrysler Jeep Dodge responded

We sincerely appreciate you taking the time to let us know how we're doing. David and all of us here at Tempe Chrysler Dodge Jeep Ram are always trying to go above and beyond for our customers. We aim to provide a stress-free environment and we're happy to know David helped make that possible for you. We look forward to seeing you again! Remember to like us on Facebook and Twitter to see our special offers. Regards, Mike Breyfogle - General Manager mikeb@tempedodge.com

January 07, 2012

I highly recommend this dealership and David Stanley. One of the nice things about David Stanley is he always is upbeat and has a smile when he greets you. I have a 2001 Dodge Van and I wanted to keep it More

by smallgreenbird
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Stanley
Jan 09, 2012 -

Tempe Chrysler Jeep Dodge responded

We are thrilled to hear about your wonderful experiences! It truly means a lot to have you as one of our loyal customers. Service with a smile is just one of the many things we aim for and it's great to know that David has showed you that value many times. Thank you for this feedback and we look forward to seeing you in the future. Don't forget to check us out on Facebook and Twitter to see our exclusive specials going on. Regards, Mike Breyfogle - General Manager mikeb@tempedodge.com

January 05, 2012

I have been going to this dealership for a long time. I find David (service advisor), Gary (mechanic) and the others to be very helpful with any issues I am having, and getting the job done correctly. More

by scala
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Stanley
Jan 05, 2012 -

Tempe Chrysler Jeep Dodge responded

Thank you for being a loyal customer to us! We greatly appreciate you choosing Tempe Chrysler Dodge Jeep Ram. David and Gary truly want the best for all their customers and we're thrilled to know you noticed that. If we can help you with anything else please don't hesitate to contact us. We look forward to seeing you again! Remember to like us on Facebook and Twitter for our exclusive monthly offers. Regards, Mike Breyfogle - General Manager mikeb@tempedodge.com

January 05, 2012

I needed parts for my car and had been shopping around all over town. Not only did Tempe Dodge have the part but the service was great! More

by JackBurton
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ken Lanious
Jan 05, 2012 -

Tempe Chrysler Jeep Dodge responded

Jack, We greatly appreciate your feedback! We are honored that we were the dealership that took care of you and had the parts you were looking for. Please feel free to contact us with any questions you may have. Don't forget to like us on Facebook and Twitter to see our specials. Regards, Mike Breyfogle - General Manager mikeb@tempedodge.com

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