Tempe Chrysler Jeep Dodge - Service Center

I have been going to Tempe Dodge for service maintenance on my durango for several years. I continue to have my vehicle serviced at this dealer due to the excellent customer service by David Stanley. I can on my durango for several years. I continue to have my vehicle serviced at this dealer due to the excellent customer service by David Stanley. I can depend on David to be honest with me about the services that my vehicle needs. David is personable and outgoing and really makes the experience pleasant. David goes above and beyond to make sure that I am satisfied with the service that I receive. I plan to buy a new vehicle from Tempe Dodge so that I am able to continue receiving services from David. I highly recommend this dealer and working with David for service maintenance and repairs when needed. More

If there was a way to rate this below zero I would... I had my front suspension upgraded last year(you would think they would realign the front end with this kind of work done) and as a result I woreout tw had my front suspension upgraded last year(you would think they would realign the front end with this kind of work done) and as a result I woreout two very expensive nonstock size tires as a result. The response was sorry hope we can make it up to next time your in. Really that was $500 out-of-pocket to me. This last service was a recall on the front suspension. I stopped in to have them check the part, which was defective and needed replaced. I was told the alignment rack was working so I left the truck and went to work. I got a call from Greg as I was in route to the dealership to tell me that the truck was done but no alignment was completed(8 hours later). Mike Purtle did not seem to care when I expressed my concern to him about the lack of communication between his advisors and myself. After gettin put in a rental that was falling apart and cost me out of pocket to drive I got my truck back 36 hours after I dropped it off for a 2 hour max repair. The steering wheel is not level and the part not replaced is so badly damaged from the tech Im not sure it is safe to leave on. They also rotated my tires and damaged my wheels. This all comes as I left Mike Bygogofly as voicemail on 3/14/12 and its now lunch time on 3/15/12, still no phone call back. I have tried him several times today and he will not answer his phone when I call. I can only say the southeast valley is really missing a good Dodge/Ram service center. If you need service seek another dealership!!! More

I have rated Tempe Dodge so highly because our family currently has a Dodge Durango, a Dodge Ram truck and a Jeep Liberty. We have had several Dodge vehicles previous to these. We continue to come back currently has a Dodge Durango, a Dodge Ram truck and a Jeep Liberty. We have had several Dodge vehicles previous to these. We continue to come back to Tempe Dodge because of our satisfaction with the vehicles and the quality of service provided. From purchasing our vehicles to maintaining them, we put our trust in Tempe Dodge. David Stanley has been our service advisor for many years and has been someone we can count on to keep things running smoothly. He is informed, efficient, very personable and a good communicator. After all these years, I consider him a friend. I am also very impressed with the door to door service that Tempe Dodge offers. I drop my vehicle off and they return me to my home, rental car agency or if you work nearby to your place of work. When my vehicle is ready they pick me up so I can retrieve it. I don't have to worry about how I am going to get my vehicle or bother a relative or friend to get me to the dealership. They even offer to wash your car. I look forward to many more satisfactory years with Tempe Dodge and David Stanley as my service advisor. More

We would highly recommend Tempe Dodge for a new vehicle and maintenance of your vehicle. We have been customers for many years. We have worked with Dave Stanley and have always been very satisfied! He is and maintenance of your vehicle. We have been customers for many years. We have worked with Dave Stanley and have always been very satisfied! He is very helpful, friendly and really goes out of his way to make sure we are happpy with any type of questions or service we have. He likes to talk to you and gets to know you. :) He is honest and that is comforting to know we are in good hands and ensures the safety of our family. Last year we were looking to buy a new vehicle and were leaning towards a Kia, but when we found out that Dave wouldn't be our advisor, we went with our Jeep. :) We don't feel we compromised at all. In face, we are truly happy with our Jeep and happy we "got to keep Dave" :) More

I purchased my Dodge Durango in 2001, and David has been my service advisor since about that time. David is a great ambassador for Tempe Dodge as once the vehicle is purchased, it will be the service depart my service advisor since about that time. David is a great ambassador for Tempe Dodge as once the vehicle is purchased, it will be the service department that will interface with the customer. If the customer is fortunate, David will be his service advisor. As you can tell, I am very pleased with David Stanley as my service advisor. I have never taken my Durango to another dealer for service because of the confidence and trust I have in David. Also, David is very congenial and easy to like. David gets personal enough to make you feel that you are a valued customer and friend. I plan to purchase my next Durango at Tempe Dodge, but when I do, I will request (and insist) that David will be my service advisor. More

I began using Tempe Dodge for auto maintenance after some pretty bad experiences with other dealers and independent shops. This was one of the best decisions my wife and I ever made. Tempe Dodge and David St pretty bad experiences with other dealers and independent shops. This was one of the best decisions my wife and I ever made. Tempe Dodge and David Stanley have kept our three Dodge vehicles in great condition and have fixed problems other dealers couldn't resolve. David always looks for the best value in our repairs and will tell us if a repair is really needed or can be delayed. I never feel like we are being pressured or taken advantage. Most often they get the work done in a day (and get me to and from my workplace on their shuttle with friendly drivers Bill and Tony). We will continue to use Tempe Dodge for all of our maintenance and repair work. More

David Stanley you are the best! Back in 2003 I purchased my 2002 Dodge Intrepid from Tempe Dodge. So for the past 9 years I've taken it to David Stanley for all my service needs. With him it's all about y my 2002 Dodge Intrepid from Tempe Dodge. So for the past 9 years I've taken it to David Stanley for all my service needs. With him it's all about you as the customer. He's truly honest with the issues and repairs he recommends. I feel so confident when taking my car to Tempe Dodge, I know I'm in the best hands with David. He makes it convenient to have your car worked on, from the time you drop it off to picking it up. I highly recommend David and Tempe Dodge. More

We have purchased 2 Dodge minivans from Tempe Dodge since the growth of our family over the past 12 or so years. Not only are we really pleased with the Dodge minivans, but the service we receive from David the growth of our family over the past 12 or so years. Not only are we really pleased with the Dodge minivans, but the service we receive from David Stanley, in particular, has always been outstanding. We always know we can count on his opinion and trust his information to be reliable and correct. David is very customer oriented and friendly. He is prompt with his calls, offers helpful suggestions, takes the time to explain any confusing technical terms for me, and always seems to remain in an upbeat and positive mode - which makes doing business with him so pleasant! I have continued to bring my van in for all of it's service needs at Tempe Dodge over all of these years and always call on David Stanley first. He has gone above and beyond at times to make sure he gets my name on the shuttle van list for a ride, or even recommend a rental car when I didn't even realize we had that coverage as well when we got our newer minivan. David clearly informs us of what we can expect in terms of service needs, costs, and when it will be completed. We truly appreciate doing business with Tempe Dodge and will continue to do so with David Stanley as our contact person. Thank you! More

My husband and I both drive Dodge vehicles and we have been going to Tempe Dodge for 8 years. David Stanley has been our service advisor the whole time and we have had all the work done on our cars at Te been going to Tempe Dodge for 8 years. David Stanley has been our service advisor the whole time and we have had all the work done on our cars at Tempe Dodge. The reason we continue to go to Tempe Dodge is because of David Stanley and his customer service. David gets it, he transcends servicing a vehicle and establishes true relationships with his customers that builds trust and brand loyalty. In March 2012 we purchased a beautiful new Dodge Truck. We looked and test drove other trucks but we kept coming back to the Dodge because of the excellent customer service David provides. He introduced us to Frank who helped us order the exact truck we wanted and was wonderful during the whole sales process. We now have a beautiful new truck that we look forward to driving every day and we know that David and the the people at Tempe Dodge will continue to take excellent care of us and our vehicles. If you are ever thinking about buying another brand of truck - test drive a Dodge. More

I purchased a used Dodge Grand Caravan from Tempe Dodge in 2001 and for the past 9 years have had David Stanley as my Service Advisor. He is trustworthy, honest and straight forward each time I have to bri in 2001 and for the past 9 years have had David Stanley as my Service Advisor. He is trustworthy, honest and straight forward each time I have to bring my van in for regular maintenance or because I've got a repair that needs to be made. Over a year ago my son totalled my 2001 Caravan and when I called David to tell him he was devastated to hear the news because he knew that I had kept such good care of it and there were many more miles to be driven on it. A month later I found an almost identical van but a couple years newer and he took the time to look it over and reassure me that I had found a good, reliable vehicle once again. Since then I've had to do several repairs that were necessary, but I know it's worth it. I know that I'm not going to pay for something that doesn't need to be done just so someone can make a buck. That's not how David operates and he is the main reason I keep coming back to Tempe Dodge and always will! More