Tempe Chrysler Jeep Dodge - Service Center

I've been going here for years. David Stanley is my service advisor. He always does right by me. Can't say enough good things about David. service advisor. He always does right by me. Can't say enough good things about David. More

The service was exceptional. While I waited, I spoke with a salesman, Alex Martin about purchasing another Jeep Grand Cherokee. He was very helpful. While I am not in the market now to purchase anothe with a salesman, Alex Martin about purchasing another Jeep Grand Cherokee. He was very helpful. While I am not in the market now to purchase another Jeep I look forward to working with Alex when I am later this Fall. More

Had a clunk in my steering which ended up being a bad rack. The part was on back order so I had to bring it back a month or so later for the repair. Brad helped me with an oil leak and a windshield as rack. The part was on back order so I had to bring it back a month or so later for the repair. Brad helped me with an oil leak and a windshield as well. The windshield didn't get installed the same day and turned into a 3 day process, but that was out of Brad's control and still went smoothly with the install and calibration. More

Worst experience ever. Let me start by saying that I Worst experience ever. Let me start by saying that I love jeep and my grandfather opened the first jeep dealership in Arizona a very long time ago Worst experience ever. Let me start by saying that I love jeep and my grandfather opened the first jeep dealership in Arizona a very long time ago. My dad drives a jeep, my mom drives a jeep, we love them. BUT WE HATE THIS PLACE. Save yourself the money and the headache. They missed multiple engine issues during their inspection and did not recommend the correct items at each maintenance interval as outlined by the manufacture. Furthermore, their customer service is beyond poor. If you currently have an appointment there, I recommend that you just cancel your appointment and find another shop. And if you ever do decide to make an appointment there (which you shouldn’t) be very sure it is not with Brad in the service department. The ultimate embodiment of a male ‘Karen.’ His is the slimiest of any service writer I have ever worked with and has an attitude the size of Alaska. Just as cold too. Lastly, you will save money by avoiding this place too considering how overpriced they are anyway. $280 for spark plugs, $280 for brake fluid, $100 for air filter, and I could go on. The shop by my house is going to do it ALL for under $400. Again, do yourself a favor and go to another shop. 2021 is all about supporting businesses that support their community, and this is not one of them. More

I made an 8:30 service appointment brought my Jeep in for repair and was charged $150 for a part that can be purchased anywhere else for $12-$26. It took them an hour to repair it and charged me $340 labor. repair and was charged $150 for a part that can be purchased anywhere else for $12-$26. It took them an hour to repair it and charged me $340 labor. They had my vehicle all day for a somewhat simple repair. I would NOT recommend Tempe Dodge/Jeep nor will I EVER do business with them again. More

I had work done on my Jeep charokee and Eddy was very friendly. They finished on schedule and all went well. My only complaint is that it would have been nice if the mechanic would have cleaned the ins friendly. They finished on schedule and all went well. My only complaint is that it would have been nice if the mechanic would have cleaned the inside of the windshield. There were prints all over it from tearing the dash out. Everything else was a good experience. More

I have the displeasure of working with Jeff G, in the service department. I explain to him I had my car previously worked on at the dealership in Scottsdale, he rolled his eyes as if I couldn’t afford th service department. I explain to him I had my car previously worked on at the dealership in Scottsdale, he rolled his eyes as if I couldn’t afford those prices, because of the skin tone. He was extremely doubtful when I told him I had invoices of the work I had done in March less than a few months later having the same issues with my vehicle. As if it was too expensive for my type of people. He was extremely rude as well as the young blonde who deny the phone call we had when I had asked if it would still be covered at this dealership and she told me yes and come on in. Extremely horrible service, I did not get any kind of assistance transferring vehicles on a rental car, they couldn’t have been more occupied on their phones. Sad to say that this is the worst experience I’ve ever had in any dealership More

The worst service. DON'T​ GO THERE. I'm waiting for the oil change about an hour. Nobody care. I have to ask for the key and drive back home. oil change about an hour. Nobody care. I have to ask for the key and drive back home. More

Excellents always Dave Stanley has been my service advisor for many years from Casa Grande to Tempe. Aways 5 star service and represents Tempe Dodge proudly. Thank you Dave Stanley has been my service advisor for many years from Casa Grande to Tempe. Aways 5 star service and represents Tempe Dodge proudly. Thank you for continued excellence. It's worth the drive from Arizona City to your dealership, I know I'am getting the best for my car More

Service department is horrible. My truck was in Saturday for diagnostics, was told my truck was ready (which I had to call to get status of my truck). Get there find o is horrible. My truck was in Saturday for diagnostics, was told my truck was ready (which I had to call to get status of my truck). Get there find out my truck is not ready that parts need to be ordered and was told they would be in Tuesday or Wednesday. No call back and if I call I get the run around and no one will answer any questions I’m always sent to voice mails. Will never return! Apparently all they care about is the sale of the truck and not taking care of customers after the sale for warranty parts! More