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Tempe Chrysler Jeep Dodge
Tempe, AZ
1,652 Reviews
Tempe Dodge opened in the Tempe Autoplex in May 1993. We started with one basic philosophy …. to consistently exceed our customer’s expectations. Our customers have shown us great loyalty and support over the years, and because of them, we are now one of the largest Dodge dealerships in the entire USA. In May of 2008, we proudly added the Chrysler & Jeep brands to our lineup..
We feel that we are different from most dealerships. We do not believe in spending huge amounts of money on newspaper ads, or radio and television commercials each month like many of our competitors. That would raise our costs of doing business and we would have to pass those costs on to our customers. That would not be fair. Instead, we chose to build Tempe Dodge one relationship and one customer at a time. Because of this, a large part of our business each month is from repeat and referral customers.
We truly feel that the sale of the vehicle is just the beginning, not the end. Thanks to our loyal customers, our Sales, Parts and Service Departments have grown steadily year after year. We are committed to building and maintaining relationships with our customers throughout the ownership experience. We are very proud that our customers consistently rate Tempe Dodge near the top on Chrysler’s Surveys for Sales and Service Satisfaction.
Our success begins with our dedicated employees. We want our employees to enjoy working here and feel that they are valuable members of our team. We know that happy employees will truly have a genuine interest in our customer’s complete satisfaction. Whether you come to Tempe Dodge to purchase a new or pre-owned vehicle, get service on your current vehicle or come in to buy a part, we want to provide you with the best experience possible. We want to become the auto dealership of choice for all of your transportation needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,652 reviews
August 10, 2024
Despite my numerous attempts over this past week, David nor any of his colleagues have attempted to reach out to me. This despite assurances of four employees to the contrary. I submitted a credit applicat nor any of his colleagues have attempted to reach out to me. This despite assurances of four employees to the contrary. I submitted a credit application last Wednesday and was advised that someone in finance would reach out. As of today, August 10, 2024, NO ONE has given me so much as a courtesy call to advise the status of my deal. I went so far as to ask for the GM's name. I reached out to her, and received a two sentence response advising she could not help me. Her reply, " I cannot help you. You are contacting the wrong person." The person I wrote to in total desperation, was the person I was told was the GM. And instead of representing the dealership, this individual perpetuated exactly what I have been experiencing this entire week. I am amazed that the overwhelming reviews on Google are positive. I question the sources given my experience this past week. More
by Cadi to Benz
August 02, 2024
Chris Sherwood has been the best service advisor I've worked with in my lifetime. He communicates his suggestions and advice in a very straight forward manner that always makes sense. Hard to "trust" a c worked with in my lifetime. He communicates his suggestions and advice in a very straight forward manner that always makes sense. Hard to "trust" a car dealer; I trust Chris. More
by dcork
Employees Worked With
Chris Sherwood
July 30, 2024
Chris sherwood and his service team are great at what they do and very helpful. They take care of their people and their vehicles that come in for service's. they do and very helpful. They take care of their people and their vehicles that come in for service's. More
by Joel
Employees Worked With
Chris Sherwood/ 7998
July 21, 2024
Team is pleasent and helpful and kept me informed during the whole process. Great job!! the whole process. Great job!! More
by bass477@aol.com
Employees Worked With
July 18, 2024
Sara was a great help as always. She’s very pleasant and gives great advice. She’s very pleasant and gives great advice. More
by tr_hester
Employees Worked With
Other Employees :
Jeremy Chappelle
July 12, 2024
My vehicle was brought in after hours on Saturday and Monday morning I was called with a diagnosis and repair cost. Repair was authorized and completed by the end of the day. As I have experienced, t Monday morning I was called with a diagnosis and repair cost. Repair was authorized and completed by the end of the day. As I have experienced, the service department addressed my issue, and resolve the problem quickly and effectively. I would highly recommend Tempe Chrysler Jeep Dodge for service. More
by rmns
Employees Worked With
Edward Fernande,
