Tempe Chrysler Jeep Dodge

My Husband and I came here Three times and spoke with Jason and Mr. Anthony Davis who represents himself as the “Boss”. We came back the third time thinking everything is to good to be true we were fir Jason and Mr. Anthony Davis who represents himself as the “Boss”. We came back the third time thinking everything is to good to be true we were first told we would pay monthly rough estimate less then $500 or $541 we agreed because we wanted a second car with Lower Payments. We gave them our pay stubs, full coverage insurance and put a Deposit down like they asked just to be told “Oh, we couldn’t get the payments down low enough so your new monthly payment is $641” (eye roll dealership games)We signed all the necessary paperwork and we were out with a new car sounds awesome not to stressful right? Quick,easy,simple. NO! This is too good to be true. We had this new car 8 days just to hear back that we have to give it back because my husband lost his job might i add was not without a job for longer than TWO DAYS! We are also self-employed workers so we have income no matter what. So Jason and Anthony Davis wanted their vehicle back because they said our pay stubs are “fraudulent” and our insurance ID cards were “Fraudulent” because of how they look? Mind you we have receipts that show differently since I paid to add another car on my insurance policy. They ended up “working out a deal” and decided they will give us a different car with payments of $460 (which we initially asked for before) because my husband’s pay changed alright. We get off work we take the necessary actions AGAIN to purchase insurance for this “new car” My husband spoke with Mr. Anthony Davis and Jason Three times before arriving to pick up the “new car” they had waiting for us they told my husband that all he would have to do is come in sign the new agreement and be done in 15 minutes. We pull up with their car they wanted back we had our car seat everything ready to put into this so called “new car” they had for us only too walk inside the building and get the keys ripped from my husband hand by Jason and told we aren’t getting a new car? Why might I ask? Here is the audacity part Because they decided to leave us stranded with no idea what to do? With a baby-sitter watching our small children at home, We stood there embarrassed and feeling overwhelmed because we aren’t understanding how any of this is possible? We took the steps infront of their business and purchased ANOTHER Insurance policy (third policy) through a different company to show them we are not faking/lying about anything! We provided all the necessary documentation and plus more that they’ve asked for! We came to this place with clean credit and an awesome car payment history and money down and also going through bankruptcy thinking they would help us out since we received a letter in the mail “$750 visa gift card, no money down” only to be played and lied to and embarrassed. Also, the money we put down for the car down payment they will use it for us adding mileage and detail cleaning and replacement on oil filters so I won’t get my money back that’s pretty much what I’m understanding. I’ve overall spent half of what both cars were worth! People say things in reviews all the time about bad business and we were told by another lady our first visit who was also coming to get her money back she whispered “don’t buy a car from here” we put everything aside and believed in this business but in all honesty read the reviews do your research on the business before stepping foot inside here. More

Precise inspection, prompt service,excellent communication by staff at the service department. My ram service was for well as always. Service has been great each time. Much appreciated!! communication by staff at the service department. My ram service was for well as always. Service has been great each time. Much appreciated!! More

Always great service, Eddie is professional and courteous. Will never take my Jeep elsewhere. Highly recommend. courteous. Will never take my Jeep elsewhere. Highly recommend. More

Excellent service by Chris, Service! ! (as always really) from greeting to keeping me informed and pick up. ! (as always really) from greeting to keeping me informed and pick up. More

Sarah was very professional and friendly. She answered all my questions quickly. Would highly recommend to everyone. Great place to buy a vehicle and get parts and service done. She answered all my questions quickly. Would highly recommend to everyone. Great place to buy a vehicle and get parts and service done. More

Sara was great customer service and appreciated the lift to black bear diner because of the extended wait period to black bear diner because of the extended wait period More

Great service. Mechanic being honest with me saying I didn't have to get a tune up. My jeep is up to date. Mechanic being honest with me saying I didn't have to get a tune up. My jeep is up to date. More

The girl who checked me in was very efficient. I explained that I had an appointment for an oil and filter change with Ruth Frisch and was quickly handed me off to Ruth. Ruth was attentive and t I explained that I had an appointment for an oil and filter change with Ruth Frisch and was quickly handed me off to Ruth. Ruth was attentive and thorough. I was in-and-out in about one hour. Your Service Department made a speedy examination of our car, rapidly performed the requested service, and washed the car before delivering it. The only drawback was something none of the service employees have control over; the price! $102+ for an oil and filter change? Recommended charges for other services: $93.92 to replace a "Dodge" wheel cap? $61.65 to replace the cabin air/pollen filter? $46.27 to replace the rear window wiper blade? I replaced the latter two myself for a total of $32.00, and it only took me fifteen minutes! C'mon, guys! I realize you are in the business to make money, but those prices are quite extravagant, don't you think? I do! More

Always a great service experience. Service is prompt, thorough and high quality. Service writers are attentive to customer concerns and always thoroughly explain any work that needs to Service is prompt, thorough and high quality. Service writers are attentive to customer concerns and always thoroughly explain any work that needs to be performed. More

Eddie James is the best service advisor I have worked with at any dealership. I know that I can always depend on him and his follow up is great! with at any dealership. I know that I can always depend on him and his follow up is great! More