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Tempe Chrysler Jeep Dodge
Tempe, AZ
1,652 Reviews
Tempe Dodge opened in the Tempe Autoplex in May 1993. We started with one basic philosophy …. to consistently exceed our customer’s expectations. Our customers have shown us great loyalty and support over the years, and because of them, we are now one of the largest Dodge dealerships in the entire USA. In May of 2008, we proudly added the Chrysler & Jeep brands to our lineup..
We feel that we are different from most dealerships. We do not believe in spending huge amounts of money on newspaper ads, or radio and television commercials each month like many of our competitors. That would raise our costs of doing business and we would have to pass those costs on to our customers. That would not be fair. Instead, we chose to build Tempe Dodge one relationship and one customer at a time. Because of this, a large part of our business each month is from repeat and referral customers.
We truly feel that the sale of the vehicle is just the beginning, not the end. Thanks to our loyal customers, our Sales, Parts and Service Departments have grown steadily year after year. We are committed to building and maintaining relationships with our customers throughout the ownership experience. We are very proud that our customers consistently rate Tempe Dodge near the top on Chrysler’s Surveys for Sales and Service Satisfaction.
Our success begins with our dedicated employees. We want our employees to enjoy working here and feel that they are valuable members of our team. We know that happy employees will truly have a genuine interest in our customer’s complete satisfaction. Whether you come to Tempe Dodge to purchase a new or pre-owned vehicle, get service on your current vehicle or come in to buy a part, we want to provide you with the best experience possible. We want to become the auto dealership of choice for all of your transportation needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,652 reviews
November 01, 2024
Sam our advisor was fast, courteous, professional, and kept us informed the entire process. Car came back cleaner than went in kept us informed the entire process. Car came back cleaner than went in More
by jennbaecker
October 21, 2024
I have been a customer at Tempe CJDR since 1994 and have always received excellent customer service. Recently brought my 23' Ram Limited to the dealership for a recall issue. Eddie James, my service advis always received excellent customer service. Recently brought my 23' Ram Limited to the dealership for a recall issue. Eddie James, my service adviser, was very informative about the recall and provided excellent customer service as always. Eddie gave me an approximate time the work would be completed and my truck was delivered back to me well within the time frame given. Keep up the great work. More
by Mike & Nancy
Employees Worked With
Eddie James
October 20, 2024
Service found the issue quickly and solved it by the next day with a walk in day with a walk in More
by bass477@aol.com
Employees Worked With
October 17, 2024
Excellent service! Outstanding customer service in keeping me updated on my vehicle. Patient in answering my questions. Outstanding customer service in keeping me updated on my vehicle. Patient in answering my questions. More
by fujibear
Employees Worked With
October 09, 2024
The service was fast and they took the time to address and additional issue for free. The waiting area was clean and large enough to work in without interfering the other waiting customers. and additional issue for free. The waiting area was clean and large enough to work in without interfering the other waiting customers. More
by ssgta
Employees Worked With
October 07, 2024
So I started at another dealership in the area to get new windshield wipers and a new FOB. Went to the place early in the morning hoping to get the car back in a few hours. None of this happened I was told t windshield wipers and a new FOB. Went to the place early in the morning hoping to get the car back in a few hours. None of this happened I was told that I needed to follow the process and they could not tell me when I would get my car back or the price for a new FOB or replacement windshield wipers. My "service person" told me he would call me and that they have a process. What a joke. Told him never mind I would go somewhere else. Ended up at Tempe Dodge etc. and was treated spectacularly by Chris Sherwood. He told me it would be about a couple hours ( it was less) and I could wait. Chris also informed me that the current FOBS I had that did not work were still registered and gave me some ideas to get them back working. Night and Day with Chris and Tempe Dodge. Really appreciate the great service. I will definitely be back. Thanks, Rick More
by rabeaver
Employees Worked With
Chris Sherwood
October 06, 2024
Chris was informative, kind, and a pleasure to work with. All the staff was helpful! All the staff was helpful! More
by katiebudak
