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Tempe Chrysler Jeep Dodge
Tempe, AZ
1,632 Reviews
Tempe Dodge opened in the Tempe Autoplex in May 1993. We started with one basic philosophy …. to consistently exceed our customer’s expectations. Our customers have shown us great loyalty and support over the years, and because of them, we are now one of the largest Dodge dealerships in the entire USA. In May of 2008, we proudly added the Chrysler & Jeep brands to our lineup..
We feel that we are different from most dealerships. We do not believe in spending huge amounts of money on newspaper ads, or radio and television commercials each month like many of our competitors. That would raise our costs of doing business and we would have to pass those costs on to our customers. That would not be fair. Instead, we chose to build Tempe Dodge one relationship and one customer at a time. Because of this, a large part of our business each month is from repeat and referral customers.
We truly feel that the sale of the vehicle is just the beginning, not the end. Thanks to our loyal customers, our Sales, Parts and Service Departments have grown steadily year after year. We are committed to building and maintaining relationships with our customers throughout the ownership experience. We are very proud that our customers consistently rate Tempe Dodge near the top on Chrysler’s Surveys for Sales and Service Satisfaction.
Our success begins with our dedicated employees. We want our employees to enjoy working here and feel that they are valuable members of our team. We know that happy employees will truly have a genuine interest in our customer’s complete satisfaction. Whether you come to Tempe Dodge to purchase a new or pre-owned vehicle, get service on your current vehicle or come in to buy a part, we want to provide you with the best experience possible. We want to become the auto dealership of choice for all of your transportation needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,632 reviews
February 11, 2023
Eddie James does a great job taking care of us. He is the reason we keep coming back. We have a lot of trust for your service department, because of Eddie. He is the reason we keep coming back. We have a lot of trust for your service department, because of Eddie. More
by normcarson
Employees Worked With
Eddie James
February 10, 2023
This dealerships service department is so unprofessional and only cares about $$$$. After spending thousands on a lifetime Warantee I now have to FIGHT each time I bring my car in for a repair. Which is alm and only cares about $$$$. After spending thousands on a lifetime Warantee I now have to FIGHT each time I bring my car in for a repair. Which is almost every 6 months now. They claim it is not covered, they claim I have a $99 inspection fee, they claim they no longer make parts for the vehicle, they claim parts won’t be in for MONTHS….anything to get you to NOT repair your car under Warantee. Now instead of charging me one $100 deductible for all the items which need to be fixed, they try to charge me $100 PER item. It’s an huge scam!! After 20 years of having Chryslers, I just bought a Lexus because dealing with this shady Chrysler service department for the last 5 years has caused me so much grief! First it was Jeff, now Ruth…beware everyone! More
by tina
Employees Worked With
Jeff, Ruth
February 10, 2023
This dealerships service department is the best I’ve experienced so far. Will always go back. I alway feel that I am listened to and taken care of. I never feel like a burden like other dealerships. Tha experienced so far. Will always go back. I alway feel that I am listened to and taken care of. I never feel like a burden like other dealerships. Thank you More
by alclark828
Employees Worked With
Ruth
February 04, 2023
I drive about 40 miles one-way to work, and I drive by 2 major RAM dealerships (Airpark and Chapman). Neither of those dealerships ever answer their phones, and when they call you back you are speaking with major RAM dealerships (Airpark and Chapman). Neither of those dealerships ever answer their phones, and when they call you back you are speaking with call center folks, who don't know anything. Tempe RAM answers their phones and has knowledgeable people who really want to help you. How refreshing! It's the 2nd time I had Brett as my service advisor - I really like him. He knows his job and is great to work with! More
by frank
Employees Worked With
Brett Coleman
