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Tempe Chrysler Jeep Dodge
Tempe, AZ
1,674 Reviews
Tempe Dodge opened in the Tempe Autoplex in May 1993. We started with one basic philosophy …. to consistently exceed our customer’s expectations. Our customers have shown us great loyalty and support over the years, and because of them, we are now one of the largest Dodge dealerships in the entire USA. In May of 2008, we proudly added the Chrysler & Jeep brands to our lineup..
We feel that we are different from most dealerships. We do not believe in spending huge amounts of money on newspaper ads, or radio and television commercials each month like many of our competitors. That would raise our costs of doing business and we would have to pass those costs on to our customers. That would not be fair. Instead, we chose to build Tempe Dodge one relationship and one customer at a time. Because of this, a large part of our business each month is from repeat and referral customers.
We truly feel that the sale of the vehicle is just the beginning, not the end. Thanks to our loyal customers, our Sales, Parts and Service Departments have grown steadily year after year. We are committed to building and maintaining relationships with our customers throughout the ownership experience. We are very proud that our customers consistently rate Tempe Dodge near the top on Chrysler’s Surveys for Sales and Service Satisfaction.
Our success begins with our dedicated employees. We want our employees to enjoy working here and feel that they are valuable members of our team. We know that happy employees will truly have a genuine interest in our customer’s complete satisfaction. Whether you come to Tempe Dodge to purchase a new or pre-owned vehicle, get service on your current vehicle or come in to buy a part, we want to provide you with the best experience possible. We want to become the auto dealership of choice for all of your transportation needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,674 reviews
October 07, 2011
Wow, what can we say--Buying our 2011 Jeep Grand Cherrokee was one of the most pleasant experiences EVER. The dealership employees were friendly, all had a great attitude. They wanted to satify th Cherrokee was one of the most pleasant experiences EVER. The dealership employees were friendly, all had a great attitude. They wanted to satify the customer (us) in every way. The facility was clean, professional in appearance and I might add--gorgeous. We were escourted by our sales person, Brent, into a bright immaculate area of glass and white tiled floor. There sat our new car already to be given over to us with a very complete explanation of every detail on the car. Brent took his time and answered all our questions on all the neat features. Brent even programmed in our home address and map on the navigation option. My husband said it was so I could find my way home where ever I might rome. Thanks so much. I love my new Jeep. Pat and Lenore DeRosa More
by lenore derosa
Employees Worked With
sales specialist Brent Cooperrider
October 03, 2011
I bought a used vehicle from this dealer and my interaction with Justin Bean (certified sales specialist) was what made it an excellent experience. Justin demonstrated professionalism, a strong in interaction with Justin Bean (certified sales specialist) was what made it an excellent experience. Justin demonstrated professionalism, a strong interest and knowledge of the vehicles he sells, and a straightforward approach that I greatly appreciated. More
by jweber33
Employees Worked With
Justin Bean
September 29, 2011
I was looking for a new car and filled out the credit application on line to save a little time and I was approved and given an exact price and what my payment would be over the phone. I went in and tes application on line to save a little time and I was approved and given an exact price and what my payment would be over the phone. I went in and test drove the car I had picked out and I bought it that night. They had all my information so a lot of the paperwork was completed which was nice. The final numbers were within a few dollars of what I was given on the phone so there were no surprises when I got to the dealership. Working with Reggie and Greg was great. Both of them were very nice and would work with them again. Love the car and loved the service! More
by andym10
Employees Worked With
Reggie and Greg
September 26, 2011
Tempe Dodge was the only one avertising the price with the available, not added on, incentives from Dodge. The others had full sticker, and it's a pain to start from there. The price, dealer and incentiv the available, not added on, incentives from Dodge. The others had full sticker, and it's a pain to start from there. The price, dealer and incentive discounts, made me respond via internet. They are well set up for internet sales and marketing. It was a great experience, friendly and about the best deal I could get. More
by 695aspaas
Employees Worked With
2
September 23, 2011
Service manager David is very arrogant and rude, he hung up on my wife when she called, raised his voice to the both of us. What kind of business is Dodge running? I will never come back to Tempe Dodge and up on my wife when she called, raised his voice to the both of us. What kind of business is Dodge running? I will never come back to Tempe Dodge and i will warn friends and family about this place. I have also made this problem publicly known with other sites. I am in the process of joining in on a class action lawsuit against Chrysler and Dodge for selling me a lemon, not only are the vehicles your selling bad, your service managers and other workers there are too. More
by vickivavro
Employees Worked With
David service manager
September 21, 2011
After being denied three times for false reasons Justin was able to put me in the truck I loved. They were able to get me through the door as fast as possible and kept me informed the entire process. I wou was able to put me in the truck I loved. They were able to get me through the door as fast as possible and kept me informed the entire process. I would recommend this dealer to anyone looking to buy a car with fair credit and doesnt want to spend all day in a dealership. More
by dcuriel
Employees Worked With
Justin Bean
September 12, 2011
I contacted Steve thru and internet ad. WE drove 130 I contacted Steve thru and internet ad. WE drove 130 miles to meet and see the car. Steve went over everything on the car before we test drove. The S I contacted Steve thru and internet ad. WE drove 130 miles to meet and see the car. Steve went over everything on the car before we test drove. The Sales procedure was the best I have eer experienced. While waitin for the paper work, the car was completley detailed. Upon the completion of the sale. The car was brought to a staging area(inside) and Steve helped with our personal settings. I would not hesitate to send anyone to Steve for a car buyin experience. More
by zacksnj
Employees Worked With
Steve Averill
September 11, 2011
I may not have gone where I intended to go, but I think I have ended up where I needed to be. Douglas Adams- Car shopping can be cold, not like snow but like a concrete floor in the morning. It can also have ended up where I needed to be. Douglas Adams- Car shopping can be cold, not like snow but like a concrete floor in the morning. It can also be scary, not like a monster but like a car backfiring. Steve Averill at Tempe Dodge created a warm environment made up of listening, patience and knowledge. Thank you, Jeff Potts More
by jmpsound
Employees Worked With
Steve Averill
September 09, 2011
Justin and John were very helpfull in the selection of my used car. They made my car buying experience very enjoyable. Would recommend them to my friends and family wgo wants to by a car. used car. They made my car buying experience very enjoyable. Would recommend them to my friends and family wgo wants to by a car. More
by bboyers
Employees Worked With
Justin Beam John Cox
September 08, 2011
Reggie and James were both great. Reggie was very prompt with his follow up by sending a short video. He had all the right answers. Great job without being pushy. That is a difficult thing to do for a sales with his follow up by sending a short video. He had all the right answers. Great job without being pushy. That is a difficult thing to do for a salesman. James was great as well. He even called me back to the dealer with a $1,500 oversight in my favor. I will recomend them to everyone. Great job! More
by Dan Ferguson
Employees Worked With
Reggie,James
