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Tempe Chrysler Jeep Dodge
Tempe, AZ
1,674 Reviews
Tempe Dodge opened in the Tempe Autoplex in May 1993. We started with one basic philosophy …. to consistently exceed our customer’s expectations. Our customers have shown us great loyalty and support over the years, and because of them, we are now one of the largest Dodge dealerships in the entire USA. In May of 2008, we proudly added the Chrysler & Jeep brands to our lineup..
We feel that we are different from most dealerships. We do not believe in spending huge amounts of money on newspaper ads, or radio and television commercials each month like many of our competitors. That would raise our costs of doing business and we would have to pass those costs on to our customers. That would not be fair. Instead, we chose to build Tempe Dodge one relationship and one customer at a time. Because of this, a large part of our business each month is from repeat and referral customers.
We truly feel that the sale of the vehicle is just the beginning, not the end. Thanks to our loyal customers, our Sales, Parts and Service Departments have grown steadily year after year. We are committed to building and maintaining relationships with our customers throughout the ownership experience. We are very proud that our customers consistently rate Tempe Dodge near the top on Chrysler’s Surveys for Sales and Service Satisfaction.
Our success begins with our dedicated employees. We want our employees to enjoy working here and feel that they are valuable members of our team. We know that happy employees will truly have a genuine interest in our customer’s complete satisfaction. Whether you come to Tempe Dodge to purchase a new or pre-owned vehicle, get service on your current vehicle or come in to buy a part, we want to provide you with the best experience possible. We want to become the auto dealership of choice for all of your transportation needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,674 reviews
February 03, 2012
I've always had excellent service at Tempe Dodge and David Stanley is a big part of the reason why. I trust him to give me good advice and see that everything that needs to be done IS done. The excell David Stanley is a big part of the reason why. I trust him to give me good advice and see that everything that needs to be done IS done. The excellent service is what made me decide to purchase another car from Tempe Dodge in 2011. More
by kminarizona
Employees Worked With
David Stanley
February 02, 2012
New jeep under warranty. Ultra simple repair of replacing a plastic hinge, became a five visit frustration. The problem was never fully fixed and the screw to hold it in sticks out and scrapes yo replacing a plastic hinge, became a five visit frustration. The problem was never fully fixed and the screw to hold it in sticks out and scrapes your hand every time you close the top, oh and the screw is in crooked. The service agent was no help at all and was bothered by my frustrations with his company's ineptitude. "Well we will get right back to you if there are any recalls on this screw." he told me...it's a screw. I will never be back for service. Justin in sales was very knowledgeable however and the sales transaction was very smooth. P.S. The first time it was "fixed" I was able to pull the whole hinge and top out (it was not screwed in) of the socket which was a dangerous had it happened while I was driving. More
by todd garretson
Employees Worked With
greg christiansen
January 30, 2012
Great buying experience. Found car in new car inventory online. Talked to salesman on phone to verify they had it. They gave us a great deal after a little negotiating. online. Talked to salesman on phone to verify they had it. They gave us a great deal after a little negotiating. More
by dmmail123
Employees Worked With
Kurt, Justin and Brent
January 29, 2012
Justin was very informative, let us make our own descision with no pressure and the dealership gave us a fair deal. I will certainly recommend the dealership along with Justin to anyone looking for descision with no pressure and the dealership gave us a fair deal. I will certainly recommend the dealership along with Justin to anyone looking for a vehicle. More
by gkorfsr
Employees Worked With
Justin Bean
January 28, 2012
Once they had my check I felt like they couldn't get me out of there fast enough. The car was not detailed or cleaned to my satisfaction but they said all they were obligated to was to wash it. They did out of there fast enough. The car was not detailed or cleaned to my satisfaction but they said all they were obligated to was to wash it. They did not program my electronics to the car they told me to read the owners manuel. More
by Jeepguy456
Employees Worked With
Will ans Scott
January 25, 2012
I would not recommend this dealership to anyone due to the poor customer service. I have been trying to cancel a GAP policy for the past 2 months with no luck, first they LOST the paperwork, could never g the poor customer service. I have been trying to cancel a GAP policy for the past 2 months with no luck, first they LOST the paperwork, could never get a call back from anyone, and when I finally was able to speak to a live person, not a voicemail, they hang up on me. Definitely will never come back to do any type of business with them. More
by ex0wa66
Employees Worked With
Keri, Chris
January 25, 2012
We purchased our 2001 Grand Caravan new from Tempe Dodge. We have always had the van serviced at Tempe Dodge and would never think to take it anywhere else. The service that we have received over the years h We have always had the van serviced at Tempe Dodge and would never think to take it anywhere else. The service that we have received over the years has always been outstanding. David Stanley has always given us VIP treatment whether it was for required maintenance or emergency repairs. When the time comes to purchase another vehicle, we will definitely be returning to Tempe Dodge! More
by LauriKrawczyk
Employees Worked With
David Stanley
January 19, 2012
I experienced friendly, respectful treatment for the entire time I was there. I was shown cars within my price range and was not pressured to buy. Jarvis and his manager, Mr. Anthony, worked very hard entire time I was there. I was shown cars within my price range and was not pressured to buy. Jarvis and his manager, Mr. Anthony, worked very hard to find the best deal and financing available to me. I drove home in my new (to me) car with a smile on my face More
by khydo014
Employees Worked With
Jarvis Newman
January 19, 2012
Started off with a service visit. Ended up trading my'03 Ram for a 2011 Durango. End of year closeout pricing plus the offer made for my truck made this an easy decision. The timing was perfect as were the Ram for a 2011 Durango. End of year closeout pricing plus the offer made for my truck made this an easy decision. The timing was perfect as were the numbers. Dave Zinkel made this happen quickly and easily. We are delighted with the new vehicle. I never considered shopping for a deal anywhere else. Why? Sam Battaglia has been my Service Advisor for over 8 years, and will continue to be for many more! Everyone at Tempe Dodge has the customer's best interests in the forefront. Could not ask for a better Dealer with which to have a long time relationship. More
by tveic
Employees Worked With
Dave Zinkel, Sam Battaglia
January 18, 2012
Very pleasurable buying experience! We found a vehicle online and brought in our own financing. When the vehicle we were seeking did not meet the lenders criteria (it was too new to determine a book valu online and brought in our own financing. When the vehicle we were seeking did not meet the lenders criteria (it was too new to determine a book value)the salesman presented us with two alternatives that met the lenders criteria and that we actually liked better than the original vehicle. Once we settled on a vehicle (2011 Grand Caravan Crew) the buying experience was simple and efficient. Normally dealerships do not care for outside financing - but the finance manager never sought to sway us and in fact, admitted that she could not match what we had in place. It was very refreshing! The dealership was clean and modern with amenities for the kids as well as comfortable seating areas with large screen TV's for the adults. This was a no pressure, no haggle transaction in which I feel we received a great vehicle at a great price! I wish all auto buying transactions went as smoothly as this one! More
by wbaueraz
Employees Worked With
Warren Woolsey
