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Tempe Chrysler Jeep Dodge

Tempe, AZ

4.8
1,631 Reviews
Tempe Dodge opened in the Tempe Autoplex in May 1993. We started with one basic philosophy …. to consistently exceed our customer’s expectations. Our customers have shown us great loyalty and support over the years, and because of them, we are now one of the largest Dodge dealerships in the entire USA. In May of 2008, we proudly added the Chrysler & Jeep brands to our lineup.. We feel that we are different from most dealerships. We do not believe in spending huge amounts of money on newspaper ads, or radio and television commercials each month like many of our competitors. That would raise our costs of doing business and we would have to pass those costs on to our customers. That would not be fair. Instead, we chose to build Tempe Dodge one relationship and one customer at a time. Because of this, a large part of our business each month is from repeat and referral customers. We truly feel that the sale of the vehicle is just the beginning, not the end. Thanks to our loyal customers, our Sales, Parts and Service Departments have grown steadily year after year. We are committed to building and maintaining relationships with our customers throughout the ownership experience. We are very proud that our customers consistently rate Tempe Dodge near the top on Chrysler’s Surveys for Sales and Service Satisfaction. Our success begins with our dedicated employees. We want our employees to enjoy working here and feel that they are valuable members of our team. We know that happy employees will truly have a genuine interest in our customer’s complete satisfaction. Whether you come to Tempe Dodge to purchase a new or pre-owned vehicle, get service on your current vehicle or come in to buy a part, we want to provide you with the best experience possible. We want to become the auto dealership of choice for all of your transportation needs.
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7975 S Autoplex Loop

Tempe, AZ

85284

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Showing 1,631 reviews

December 12, 2011

My wife and I were first time car buyers and we have to say that it was the best first time experience that we both have ever had, we are very happy with out new vehicle and we thank the dealership for mak More

by holmez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Gallo
Dec 12, 2011 -

Tempe Chrysler Jeep Dodge responded

Congratulations on your new vehicle! We hope you are enjoying it. We take customer service very seriously and we are glad that you could see that value in us. Please don't hesitate to contact us if you have any questions. Follow us on Twitter and Facebook to check out our special offers. Twitter: https://twitter.com/#!/TempeChrysler Facebook: https://www.facebook.com/pages/Tempe-Dodge-Chrysler-Jeep-Ram/242413495807823 Regards, Mike Breyfogle - General Manager mikeb@tempedodge.com

December 12, 2011

I received a notice in the mail from my credit card company for pre approval on a car loan. My husband called to schedule the appointment and we were able to meet with Gene Jenkins the same evening. More

by redsapper69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gene Jenkins and Carrie Edwards
Dec 12, 2011 -

Tempe Chrysler Jeep Dodge responded

We really appreciate you taking the time to let us know how we're doing. We here at Tempe Chrysler Dodge Jeep Ram are constantly trying to better the experience for our guests. It is reassuring to hear that you have noticed our hard work. Gene and Carrie will be thrilled to hear your kind words. If there is anything else we can help you with, please don't hesitate to let us know. Be sure to follow us on Twitter and Facebook to check out our special offers. Twitter: https://twitter.com/#!/TempeChrysler Facebook: https://www.facebook.com/pages/Tempe-Dodge-Chrysler-Jeep-Ram/242413495807823 Regards, Mike Breyfogle - General Manager mikeb@tempedodge.com

December 10, 2011

We came to get our car serviced and ended up buying a new car. The salesman Anthony was very good to deal with. He was not pushy and was knowledgeable about the product. When we came to sign all the papers t More

by jareid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Vander Tweel
Dec 12, 2011 -

Tempe Chrysler Jeep Dodge responded

We hope you are enjoying your new vehicle! We are pleased to hear we could assist you in a positive buying experience. We aim to provide a simple and stress-free purchasing process and it is reassuring to hear that you're time with us was just that. Thanks again for choosing Tempe Chrysler Dodge Jeep Ram! Like us on Facebook and Twitter for special offers. Facebook: https://www.facebook.com/pages/Tempe-Dodge-Chrysler-Jeep-Ram/242413495807823 Twitter: https://twitter.com/#!/TempeChrysler Regards, Mike Breyfogle - General Manager mikeb@tempedodge.com

December 08, 2011

We arrived to Tempe Dodge in search of a Grand Caravan for our growing family. Our sales employee Steven Gallo was more than accommodating to us. He was easy to work with, friendly, and fought for us re More

by worlock_0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Gallo,
Dec 09, 2011 -

Tempe Chrysler Jeep Dodge responded

Thank you very much for sharing your experience with us. We are thrilled to have been able to provide you with such a positive experience. Thank you for the recommendation and for choosing Tempe Chrysler Dodge Jeep Ram! Be sure to follow us on Twitter and Facebook to see our current special offers. Twitter: https://twitter.com/#!/TempeChrysler Facebook: https://www.facebook.com/pages/Tempe-Dodge-Chrysler-Jeep-Ram/242413495807823 Regards, Mike Breyfogle - General Manager mikeb@tempedodge.com

November 28, 2011

WE had been shopping for a new or good used car for 5 weeks. We visited several locations to find a car, but found most places could care less about talking to us and most of their people were more inter More

by George Arnold Jr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Warren E. Woolsey
Nov 29, 2011 -

Tempe Chrysler Jeep Dodge responded

Thank you George for such a great review. We're glad Warren was able to get you your vehicle in a efficient way. We want all of our customers to leave satisfied and we are thrilled to know that you had such an enjoyable experience with us. We look forward to seeing you in the future! Don't forget to follow us on Twitter and Facebook to see our exclusive deals going on now. Twitter: https://twitter.com/#!/TempeChrysler Facebook: https://www.facebook.com/pages/Tempe-Dodge-Chrysler-Jeep-Ram/242413495807823 Regards, Mike Breyfogle - General Manager mikeb@tempedodge.com

November 21, 2011

started at door with salesman,handed off to a"manager".upon return next day handed off to internet" salesman. I may have violated your procedures but I felt I should have continued with the "ma More

by melcjudic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Lanzafame
Nov 22, 2011 -

Tempe Chrysler Jeep Dodge responded

We appreciate you taking the time to write this review. We want to apologize that your purchasing process was not made in a efficient manner. We are dedicated to providing 100% customer satisfaction and the experience that you've described is unacceptable for our standards. If you would be so kind as to contact me at your earliest convenience, we can discuss this further and prevent it from happening in the future. Regards, Mike Breyfogle - General Manager mikeb@tempedodge.com

November 19, 2011

Our sales representative, Sergei, was outstanding. He was quick to come and help us when we came onto the lot and was patient with us as we asked to see a few different vehicles and take 2 different test More

by JoJo33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sergei
Nov 21, 2011 -

Tempe Chrysler Jeep Dodge responded

Thank you for letting us know how we're doing. It is great to hear that Sergei delivered excellent customer service. He will be happy to hear the kind words you said about him. We are also pleased that we could exceed your expectations and give you a comfortable purchasing experience. Please let us know if we can help you with anything else. Follow us on Twitter and Facebook to see our exclusive deals going on now. Twitter: https://twitter.com/#!/TempeChrysler Facebook: https://www.facebook.com/pages/Tempe-Dodge-Chrysler-Jeep-Ram/242413495807823 Regards, Mike Breyfogle - General Manager mikeb@tempedodge.com

November 17, 2011

After months of research, I traveled to AZ from CO to purchase a used Hyundai Sonata since the prices had proven to be so much lower and selection much greater in AZ. I found a 2004 Sonata with 21,000 m More

by dgeislinger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Bush
Nov 18, 2011 -

Tempe Chrysler Jeep Dodge responded

Congratulations on your Sonata! We are very pleased to hear that Brent provided excellent customer service to you. He will be happy to hear you have spoken so kindly of him. We sincerely appreciate your feedback and we encourage you to come back to Tempe Chrysler Dodge Jeep Ram! Don't forget to follow us on Twitter and Facebook and you can see our exclusive specials going on now. Twitter: https://twitter.com/#!/TempeChrysler Facebook: https://www.facebook.com/pages/Tempe-Dodge-Chrysler-Jeep-Ram/242413495807823 Regards, Mike Breyfogle - General Manager mikeb@tempedodge.com

November 15, 2011

Worked wit Joe and never felt any pressure. B.S.-O-meter was always low. I would recommend joe heartily. Whole deal went vey smoothly. More

by Davejh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Lanzaafaame
Nov 15, 2011 -

Tempe Chrysler Jeep Dodge responded

Thank you for taking the time to provide us with this great feedback. It is wonderful to hear that Joe made such a positive impression on you. We want our customers to have a simple and stress-free time at our dealership. Thanks again for choosing Tempe Chrysler Dodge Jeep Ram. Be sure to follow us on Twitter and Facebook to see our exclusive special offers. Twitter: https://twitter.com/#!/TempeChrysler Facebook: https://www.facebook.com/pages/Tempe-Dodge-Chrysler-Jeep-Ram/242413495807823 Regards, Mike Breyfogle - General Manager mikeb@tempedodge.com

November 11, 2011

Mr. Woolsey was friendly and spent several hours getting our 2011 Chrysler into our hands. He was tireless and was able to answer any and all questions honestly and with adeuate detail for us. He is instr More

by mtfe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Warren Woolsey
Nov 14, 2011 -

Tempe Chrysler Jeep Dodge responded

It is very important to us that our associates provide excellent customer service and it is great to know that you have recognized that. We are happy to hear that Warren helped you find what you were looking for. On behalf of our staff, we thank you for your kind words. Don't forget to visit us on Twitter and Facebook for exclusive monthly specials. Twitter: https://twitter.com/#!/TempeChrysler Facebook: https://www.facebook.com/pages/Tempe-Dodge-Chrysler-Jeep-Ram/242413495807823 Regards, Mike Breyfogle - General Manager mikeb@tempedodge.com

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