Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Tempe Chrysler Jeep Dodge
Tempe, AZ
1,631 Reviews
Tempe Dodge opened in the Tempe Autoplex in May 1993. We started with one basic philosophy …. to consistently exceed our customer’s expectations. Our customers have shown us great loyalty and support over the years, and because of them, we are now one of the largest Dodge dealerships in the entire USA. In May of 2008, we proudly added the Chrysler & Jeep brands to our lineup..
We feel that we are different from most dealerships. We do not believe in spending huge amounts of money on newspaper ads, or radio and television commercials each month like many of our competitors. That would raise our costs of doing business and we would have to pass those costs on to our customers. That would not be fair. Instead, we chose to build Tempe Dodge one relationship and one customer at a time. Because of this, a large part of our business each month is from repeat and referral customers.
We truly feel that the sale of the vehicle is just the beginning, not the end. Thanks to our loyal customers, our Sales, Parts and Service Departments have grown steadily year after year. We are committed to building and maintaining relationships with our customers throughout the ownership experience. We are very proud that our customers consistently rate Tempe Dodge near the top on Chrysler’s Surveys for Sales and Service Satisfaction.
Our success begins with our dedicated employees. We want our employees to enjoy working here and feel that they are valuable members of our team. We know that happy employees will truly have a genuine interest in our customer’s complete satisfaction. Whether you come to Tempe Dodge to purchase a new or pre-owned vehicle, get service on your current vehicle or come in to buy a part, we want to provide you with the best experience possible. We want to become the auto dealership of choice for all of your transportation needs.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,631 reviews
February 10, 2012
JOESPH FROM THE INTERNET DEPARTMENT WAS GREAT WE WENT IN TO PURCHASE A CAR AND WALKED OUT WITH TWO 2012 VEHICLES. THE WHOLE STAFF WAS AWESOME FROM THE FINANCE STAFF TO THE PAPERWORK DEPARTMENT TO THE SERVI TO PURCHASE A CAR AND WALKED OUT WITH TWO 2012 VEHICLES. THE WHOLE STAFF WAS AWESOME FROM THE FINANCE STAFF TO THE PAPERWORK DEPARTMENT TO THE SERVICE PEOPLE. I TRULY ENJOYED IT AND NEVER FELT PRESSURERD TO BUY, I WILL BE RECOMMENDING THIS PLACE. More
by RANTONE-SMITH
Employees Worked With
JOE- INTERNET
February 10, 2012
I gave this dealer all 5's because it truly was a great experience. I had mentioned previously to him that I was hesitant to purchase a Chrysler again, but Reggie Hunter was very helpful and gave us some experience. I had mentioned previously to him that I was hesitant to purchase a Chrysler again, but Reggie Hunter was very helpful and gave us some good options and assuaged my fears. When we made our decision, he went with it and got it all worked out for us. We feel that when it comes time to buy a car again - hopefully 5-7 years down the road - we'll definitely see if Reggie is there to help us out. Carrie Edwards was also awesome in helping us with the final financial checkout. She was friendly, helpful, answered our questions and explained some things that might be confusing to us. She also told us to give her a call if we had any questions in the future. So, I give Tempe Chrysler all 5's! Thank you! More
by Fred_Apuan
Employees Worked With
Reggie Hunter & Carrie Edwards
February 08, 2012
Let me start off by saying, I HATE buying cars. I would rather go get a root canal. I dont like car salesmen in general, and I always have buyers remorse. But we needed a new truck, soooooo we had to get o rather go get a root canal. I dont like car salesmen in general, and I always have buyers remorse. But we needed a new truck, soooooo we had to get out there and look. At first my husband had some very bad luck, at one dealer he couldn't even get help !!!! At another one 2 guys were working with us, and they both were super scummy. THEN my hubby called Tempe Dodge. From the start he worked with Joe. Joe was terrific! He was not pushy at all and really took the time to help us. He was also so upfront with us and got us great deal from the START, not after us trying to leave or somthing like most dealers. We were hard on him too :) All the people we came across her were very kind. We even ended up geting a better rate than we had agreed to, so unexpected. The lovely lady in finance (Carrie) was great too! They also don't add a bunch of dealer add-ons here. For the first time I left smiling, insted of a sick feeling in the pit of my gut. Good job Tempe Dodge! I will be back to buy my Challenger ;) Kara R More
by Richardsjk3
Employees Worked With
joseph lanzafame, Carrie
February 07, 2012
I worked with Jarvis, he is awesome! I never thought that I would get approved and he did just that! I have bad credit and he got me into a great car! Thank you Jarvis for your dedication and commitment to w I would get approved and he did just that! I have bad credit and he got me into a great car! Thank you Jarvis for your dedication and commitment to what you do best! YOU ROCK!!! More
by an072811
Employees Worked With
Jarvis
February 06, 2012
I recently had several things done to my truck by the Tempe Dodge service department; new brakes, ball joints, pinion seal, crank seal. They were able to get me in quickly and the work was completed in a Tempe Dodge service department; new brakes, ball joints, pinion seal, crank seal. They were able to get me in quickly and the work was completed in a timely manner. This was a welcome change from the experiences I have had at other dealers and diesel shops in the area. The Service advisor called me before noon the day I dropped it off to let me know what needed to be done and how long it would take two days. He then called me the next day to let me know all was going well and the work would be completed on time. In past experiences at other shops simple one day repairs have turned in to multiple day repairs with out any notice to me, very frustrating. I would highly recommend the Service Department at Tempe Dodge, they really care about there customers! More
by mikehallmusic
Employees Worked With
David Stanley
February 06, 2012
Jaruis Newman help me get a truck even with bad credit.Everyone was helpfull and friendly.The price was good.I will tell my friends an family Thank You credit.Everyone was helpfull and friendly.The price was good.I will tell my friends an family Thank You More
by trebor-18
Employees Worked With
Jaruis Newman
February 04, 2012
Rob was great to work with and was super nice. Walked through all the options and went over all the features of the van. While it took a while to get through the paperwork the process was wonderful. Car through all the options and went over all the features of the van. While it took a while to get through the paperwork the process was wonderful. Carrie Edwards in the business office was very friendly and helpful and worked to get us through all the paperwork. Bottom line it was a real pleasure to purchase from this dealership and we will make the drive from Peoria AZ to Tempe to get this type of service. Thank you Rob, Carrie and Tempe Dodge for making this a good experience. More
by tburkhart
Employees Worked With
Rob Defenderfer
February 03, 2012
I've always had excellent service at Tempe Dodge and David Stanley is a big part of the reason why. I trust him to give me good advice and see that everything that needs to be done IS done. The excell David Stanley is a big part of the reason why. I trust him to give me good advice and see that everything that needs to be done IS done. The excellent service is what made me decide to purchase another car from Tempe Dodge in 2011. More
by kminarizona
Employees Worked With
David Stanley
February 02, 2012
New jeep under warranty. Ultra simple repair of replacing a plastic hinge, became a five visit frustration. The problem was never fully fixed and the screw to hold it in sticks out and scrapes yo replacing a plastic hinge, became a five visit frustration. The problem was never fully fixed and the screw to hold it in sticks out and scrapes your hand every time you close the top, oh and the screw is in crooked. The service agent was no help at all and was bothered by my frustrations with his company's ineptitude. "Well we will get right back to you if there are any recalls on this screw." he told me...it's a screw. I will never be back for service. Justin in sales was very knowledgeable however and the sales transaction was very smooth. P.S. The first time it was "fixed" I was able to pull the whole hinge and top out (it was not screwed in) of the socket which was a dangerous had it happened while I was driving. More
by todd garretson
Employees Worked With
greg christiansen
January 30, 2012
Great buying experience. Found car in new car inventory online. Talked to salesman on phone to verify they had it. They gave us a great deal after a little negotiating. online. Talked to salesman on phone to verify they had it. They gave us a great deal after a little negotiating. More
by dmmail123
Employees Worked With
Kurt, Justin and Brent
