Back

Tempe Chrysler Jeep Dodge

Tempe, AZ

4.8
1,631 Reviews
Tempe Dodge opened in the Tempe Autoplex in May 1993. We started with one basic philosophy …. to consistently exceed our customer’s expectations. Our customers have shown us great loyalty and support over the years, and because of them, we are now one of the largest Dodge dealerships in the entire USA. In May of 2008, we proudly added the Chrysler & Jeep brands to our lineup.. We feel that we are different from most dealerships. We do not believe in spending huge amounts of money on newspaper ads, or radio and television commercials each month like many of our competitors. That would raise our costs of doing business and we would have to pass those costs on to our customers. That would not be fair. Instead, we chose to build Tempe Dodge one relationship and one customer at a time. Because of this, a large part of our business each month is from repeat and referral customers. We truly feel that the sale of the vehicle is just the beginning, not the end. Thanks to our loyal customers, our Sales, Parts and Service Departments have grown steadily year after year. We are committed to building and maintaining relationships with our customers throughout the ownership experience. We are very proud that our customers consistently rate Tempe Dodge near the top on Chrysler’s Surveys for Sales and Service Satisfaction. Our success begins with our dedicated employees. We want our employees to enjoy working here and feel that they are valuable members of our team. We know that happy employees will truly have a genuine interest in our customer’s complete satisfaction. Whether you come to Tempe Dodge to purchase a new or pre-owned vehicle, get service on your current vehicle or come in to buy a part, we want to provide you with the best experience possible. We want to become the auto dealership of choice for all of your transportation needs.
Contact Dealership

7975 S Autoplex Loop

Tempe, AZ

85284

Directions

By Type

Showing 1,631 reviews

March 02, 2012

I've been coming to Tempe Chrysler Dodge Jeep Ram for years to have my vehicle serviced. I always see David Stanely when I take my car in, and I've always had a terrific experience. The staff there are a More

by lslorenz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Stanley
Mar 05, 2012 -

Tempe Chrysler Jeep Dodge responded

We truly appreciate you being a loyal customer to Tempe Chrysler Dodge Jeep Ram. It's encouraging to hear of experiences like yours. We are thankful that David and the rest of the staff have helped made your visits with us enjoyable. We look forward to helping you purchase your new Jeep this year! Please let us know if you have any questions and we'd be happy to help. Don't forget to like us on Facebook and Twitter to see our exclusive special offers. Regards, Mike Breyfogle - General Manager mikeb@tempedodge.com

March 02, 2012

My sales associates were EXCELLENT! I was treated with courtsey and professionalism. I got the car that I wanted. Everything was explained, I would recommend this dearership to anyone. I am a satisfied cu More

by music13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Vander Tweel
Mar 02, 2012 -

Tempe Chrysler Jeep Dodge responded

Thank you for your kind recommendation! We work very hard to make sure our guests are 100% satisfied and it's great to know that the sales team at Tempe Chrysler Dodge Jeep Ram could show you our dedication. Please let us know if we can help you with anything else. Remember to like us on Facebook and Twitter to be eligible for our special offers. Regards, Mike Breyfogle - General Manager mikeb@tempedodge.com

March 01, 2012

Sergei was a pleasure to work with, very knowledgable and friendly. He was not too pushy, which we truly appreciated.Thanks for the great experience. More

by dodge2011
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergei
Mar 01, 2012 -

Tempe Chrysler Jeep Dodge responded

We are grateful that we were the dealership that had the honor of taking care of you. We try to make sure every customer has a simple and stress-free car buying experience and we are happy to know you saw that value in us. Be sure to like us on Facebook and Twitter to see our exclusive special offers. Regards, Mike Breyfogle - General Manager mikeb@tempedodge.com

March 01, 2012

David has gone above and beyond my expectations. He not only cares for my car, but also cares for me as his client. He explains in detail what needs to be done and why it is important. He is concerned with More

by cbare
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Stanley
Mar 01, 2012 -

Tempe Chrysler Jeep Dodge responded

Thank you for letting us know how we are doing. We focus on providing excellent customer service to all of our guests and we're thrilled to know that David exceeded your expectations during your visit with us. Don't forget to follow us on Twitter and Facebook for updates and special offers. Regards, Mike Breyfogle - General Manager mikeb@tempedodge.com

February 27, 2012

Took truck in for service work, it was completed quickly but when I went to pick it up I had a hard time getting anyone in the service department to even look up or acknowledge I was there. I finally picked More

by wasgas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeff
Mar 19, 2012 -

Tempe Chrysler Jeep Dodge responded

Tempe Chrysler Dodge Jeep Ram wrote on 3/5/2012 12:14:57 PM: To Whom It May Concern, We always try to provide the best of customer service whether it be in sales or service, and can only improve when we are aware of something that may have gone awry. First off let me express my concern for your stated unsatisfactory visit to our service department, it is not normal and customary. I want to look into your issues stated above, unfortunately am at a loss to further the investigation without your name and or VIN # of your truck. Please let me know some of the basic information so that I may follow up. James Duet Internet Director Tempe DCJR & Kia 480-220-0061 voice/text 480-427-2918 desk -------------------------------------------------------------------------------- wasgas wrote on 3/5/2012 2:44:25 PM: Vin 3D7KS28D55G769124 -------------------------------------------------------------------------------- Tempe Chrysler Dodge Jeep Ram wrote on 3/10/2012 1:12:27 PM: wasgas, Thank you for taking the time to send me the VIN# for your truck so we could identify the particular instance that took place here. It is my understanding that you have been in contact with our service director, Mike Purtle, and the issues you had with our service department have been worked out to your satisfaction, Would you mind taking a moment to convey your new rating online. We truly value our consumer’s opinions and appreciate the opportunity to remedy any situations that may come our way. James Duet Internet Director Tempe DCJR & Kia

February 23, 2012

The whoe experience from online website sales person (joe Lanzafame) to finance manager )carrie, I couldn't be more satisfied. I traveled 45 minutes and passed 5 dodge dealerships to purchase my 2011 Dodge More

by kendavies3038
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Lanzafame
Feb 24, 2012 -

Tempe Chrysler Jeep Dodge responded

Ken, Thank you very much for taking the time to provide us with this positive feedback! It's great to hear that you had an enjoyable experience at our dealership. We are flattered that you made the trip out to see us. If we can help you with anything else please don't hesitate to contact us. Check us out on Facebook and Twitter for special offers. Regards, Mike Breyfogle - General Manager mikeb@tempedodge.com

February 22, 2012

As a former Dean Of Students at two automotive technical As a former Dean Of Students at two automotive technical training centers, I feel qualified to comment upon the quality of a dealership. I have purc More

by Kelly O'Rell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Stanley
Feb 23, 2012 -

Tempe Chrysler Jeep Dodge responded

Kelly, Thank you for letting us know how we're doing. We are very proud of the team here at Tempe Chrysler Dodge Jeep Ram and the excellent customer service they provide. It's great to know that you got to experience this first hand with David. Thank you for your kind recommendation and we look forward to seeing you again. Remember to check us out on Facebook and Twitter to see exclusive special offers. Regards, Mike Breyfogle - General Manager mikeb@tempedodge.com

February 22, 2012

Justin was honest and straight forward. We left a previous dealership because we felt that they had not been. We had a great experience and were very happy with our service from the entire team. More

by RPriest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Bean
Feb 22, 2012 -

Tempe Chrysler Jeep Dodge responded

Oh behalf of all of us at Tempe Chrysler Dodge Jeep Ram, I'd like to thank you for taking the time to let us know how we're doing. It's encouraging to know that our strive for 100% customer satisfaction did not go unnoticed, and that you were very happy with Justin and the rest of the team. Please let us know if we can do anything else for you. Don't forget to check us out on Twitter and Facebook for special offers. Regards, Mike Breyfogle - General Manager mikeb@tempedodge.com

February 16, 2012

This was my first experience purchasing a car from a dealership at 23. I was totally comfortable and they were very friendly and explained everything. Everyone makes it seem like xxxx to go to a dealers More

by michdini13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Purvis
Feb 17, 2012 -

Tempe Chrysler Jeep Dodge responded

Thank you for taking the time to write this kind review on our dealership. We are very proud of the team we have here at Tempe Chrysler Dodge Jeep Ram and the excellent customer service they provide. We are flattered you chose us to purchase your first car from a dealership. Please let us know if we can help you with anything else. Check us out on Facebook and Twitter for special offers. Regards, Mike Breyfogle - General Manager mikeb@tempedodge.com

February 12, 2012

BOUGHT A 2012 JEEP WRANGLER SPORT FROM JUSTIN BEAN EXCELLENT SALESMAN EASIEST SALE NO PRESSURE .FRIENDLY PEOPLE WORKING THERE.NO PROBLEMS LIKE TYPICAL DEALERS.HIGHLY RECOMEND JUSTIN BEAN AND TEMPE DOD More

by chevrev
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Bean
Feb 13, 2012 -

Tempe Chrysler Jeep Dodge responded

Congratulations on your new Jeep Wrangler Sport! We are honored that you chose us to purchase your vehicle. It's great to know Justin went the extra mile for you. If there is anything else we can help you with please don't hesitate to contact us. Like us on Facebook and Twitter to see our specials. Regards, Mike Breyfogle - General Manager; mikeb@tempedodge.com

...
151
...