Tempe Chrysler Jeep Dodge

I have been using this Dealership service center for the past five years and also purchased my vehicle there as well. I have to say that dealing with them is like dealing with friends or family. There is past five years and also purchased my vehicle there as well. I have to say that dealing with them is like dealing with friends or family. There is always a friendly greeting, short wait time and totally responsive support and service; I would always and have always recommended them to friends and family. David treats my vehicle as if it was his own and I can tell how he knows how much I enjoy my car. I never let anyone drive my car but I would let Dave use it if he needed it cause I know he would traet it as his own. Top notch, service, quality, knowledge and especially people...great place to work with. Always a repeat customer John Garone More

I began bringing my 300 for maintenance about 5 years ago, after Earnhardt shut down their operations on Baseline Road. Then about 4 years ago, my wife and I bought our Caliber at Tempe Dodge. David St ago, after Earnhardt shut down their operations on Baseline Road. Then about 4 years ago, my wife and I bought our Caliber at Tempe Dodge. David Stanley has been my service specialist the whole time and has been great to work with. He explains what needs to be done to my vehicles, either to maintain my warranty coverage or simply to keep the vehicles running smoothly and efficiently. He, along with your staff, have been very professional. Some of my friends ask me why I continue to take my vehicles to a dealership for maintenance. (One is out of warranty.) I tell them that I am confident in your dealer's sevice performance, and in the way David handles my vehicle's service requirements and schedules. A new 300 is in my future, and I will look forward to working with Tempe Dodge and David Stanley, as I have in the past, to make this experience enjoyable and fulfilling. Thanks to David and the staff at Tempe Dodge for their professionalism and commitment to keeping my vehicles running smoothly and efficiently. More

My family has been in the same van for over 8 years and we would only trust our vehicle to David. I can always count on great customer service, exeptional prices and good quality of work. David treats us l we would only trust our vehicle to David. I can always count on great customer service, exeptional prices and good quality of work. David treats us like family and really helps us out giving us only the best work on our dodge carvan. The work is always done on time and at a great price. My family has had two dodge caravans and we only trust David to keep my family safe. More

Stacey Graham was friendly, courteous, knowledgeable and very professional. She treated me and my son as if we were her only customer. She gave us her undevided attention and was present from selecting ou very professional. She treated me and my son as if we were her only customer. She gave us her undevided attention and was present from selecting our auto of choice through signing the contract and completing the deal. I have purchased three vehicles from this dealership and this one made four. I will definitely recommend this dealership and Stacey Graham to all of my friends and family. Keep up the good work Stacey, you were wonderful to work with. Betty Cole and Charlie Woodberry More

I have had my familys Chrysler and Dodge vehicles serviced at Tempe Chrysler/Dodge/Jeep for about 12 years and for over 10 of those years David Staney has taken excellent care of us! We always get t serviced at Tempe Chrysler/Dodge/Jeep for about 12 years and for over 10 of those years David Staney has taken excellent care of us! We always get the best car care from David with repairs and service done fast and right the first time and at fair prices. But it's the personal service from David that keeps us coming back. We're at six Chrysler vehicles over the past 12 years and the service we get from David and the team at Tempe is what will be the deciding factor in getting our seventh! More

MY HUSBAND AND I HAD THE PLEASURE OF MEETING AND WORKING WITH MR NEWMAN, HE IS VERY KNOWLEDGEABLE AND HELPFUL,HONEST AND STRAIGHT FORWARD.I WILL RECOMMEND HIM TO FAMILY AND FRIENDS.THANK YOU WITH MR NEWMAN, HE IS VERY KNOWLEDGEABLE AND HELPFUL,HONEST AND STRAIGHT FORWARD.I WILL RECOMMEND HIM TO FAMILY AND FRIENDS.THANK YOU More

This was my worst experience ever. I went to Tempe Dodge This was my worst experience ever. I went to Tempe Dodge as they had an elaborate description of how their business model is based on customer to cu This was my worst experience ever. I went to Tempe Dodge as they had an elaborate description of how their business model is based on customer to customer and not on big ad spending. A few of my friends warned me that they are no longer that great customer oriented dealership they used to be and they don't take their YOUNG buyers seriously. I was directed to a short filipino guy named Freddy . I wanted a Dodge Challenger by the end of the week. He opened the inventory page and started talking about the stock levels and took me out to show me Dodge Chargers. I said I asked for a 'Challenger' and he started to show a frowning face as if it was my fault that he did not have the patience to listen to me properly. I said I currently have bad credit but I am willing to put down my signing bonus of my new job which accounts for about 15% of the vehicle value. He wanted to do a credit check. I said,he can do a credit check after he gives an estimate of worst case scenario , so I can check if it would match my needs. Else it would be a wasted hard credit inquiry that will be on my credit report for the next 2 years. Moreover I printed out a new credit report myself today morning for him to view so that he can give an estimate and if it matches my needs, he can go ahead and run a formal credit check. Then he said " this is the first time he is hearing about hard and soft checks" and said that there are no such things as "soft or hard checks". This showed his incompetence, as a car salesman is supposed to know the A to Z of credit. While I was trying to explain to him the difference, he cut me off and said he cant waste anymore time and I had to leave. I talked to him for barely 20 minutes. I came in around 3:05pm and met him at 3:10 and he kicked me out at 3:30pm. I can't believe that he does not have the patience to talk to a customer for more than 20 minutes ???? just 20 minutes ???? I am not sure if just this guy Freddy was like that or the entire dealership is disrespectful. I am a very polite person but got so sad because I have never treated anyone like this or been treated this way. I immediately tried to call their general manger and let him know of their employee's unprofessional behavioral. But he was in a meeting and I couldn't reach him. However I had a humiliating experience and would never ever visit them again and would definitely not recommend them to any of my friends. I am a high-earning individual with equally high-earning friends and I would never be able to recommend them even if they were the last dealer in town. These guys do not know how to stay competitive in the free-market. When I first came to America, what I found amazing was the immaculate work-ethic and the thriving free-market that provides consumers with variety of options. People will be willing to pay more money if the service provider was courteous and welcoming. What you need in a bad economy is loyal customers. Tempe Dodge, with this attitude will not last long. More

I currently own a 2010 Ram 3500 Diesel and before that a 2006 Ram 2500 Diesel and a 1999 Ram 1500. David Stanly has been my service adviser for all of these vehicles. I always look forward to bringing my R 2006 Ram 2500 Diesel and a 1999 Ram 1500. David Stanly has been my service adviser for all of these vehicles. I always look forward to bringing my Ram in for service because David treats me like a friend rather than a customer. I am a professional pilot and demand the best service and maintenance for my Ram, thus preventing break-downs on the road. In all respects, David has earned my trust and confidence over the past ten years. Everyone at Tempe Dodge is friendly and treats me as a valued customer so I won't take my Ram to any other dealer for service or maintenance. Whenever I have a issue with my Ram all I have to do is call or stop by the dealership and David will work me into the schedule to fix my problem. Today, I stopped by with a check engine light and David dropped everything to figure out what the problem was. As a result I have a 2:30 appointment to update the computer on my Ram. I just got the BEST service in town thanks to David. Three years ago at 106,000 miles I blew out the front transfer case on my 2006 Ram. Of course it was out of warranty and I faced a very expensive repair bill (over $4,000.00). David worked with the dealership to get me the best hourly maintenance rate to keep the repair costs as low as possible. This is just one example of his honesty, integrity and concern for his customers. As a result, I have been a loyal customer and hopefully his friend. Carl D. Balhorn More

I have given the dealership a perfect score because my family and I were helped, greeted with kindness and left with a good quality car. family and I were helped, greeted with kindness and left with a good quality car. More

We went to the dealer to find a car for my son. You had 2 used vehicles that fit the kind and quality of car we were looking for. The test drive was informative and easy and the salesman's style was very 2 used vehicles that fit the kind and quality of car we were looking for. The test drive was informative and easy and the salesman's style was very relaxed and honest. We were able to come to a decision quickly and you had us moving through the process of buying a used car very quickly and efficiently. I have been buying cars for 25 years and this was the most pleasant and easy experience I have every had! More