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Tempe Chrysler Jeep Dodge
Tempe, AZ
1,633 Reviews
Tempe Dodge opened in the Tempe Autoplex in May 1993. We started with one basic philosophy …. to consistently exceed our customer’s expectations. Our customers have shown us great loyalty and support over the years, and because of them, we are now one of the largest Dodge dealerships in the entire USA. In May of 2008, we proudly added the Chrysler & Jeep brands to our lineup..
We feel that we are different from most dealerships. We do not believe in spending huge amounts of money on newspaper ads, or radio and television commercials each month like many of our competitors. That would raise our costs of doing business and we would have to pass those costs on to our customers. That would not be fair. Instead, we chose to build Tempe Dodge one relationship and one customer at a time. Because of this, a large part of our business each month is from repeat and referral customers.
We truly feel that the sale of the vehicle is just the beginning, not the end. Thanks to our loyal customers, our Sales, Parts and Service Departments have grown steadily year after year. We are committed to building and maintaining relationships with our customers throughout the ownership experience. We are very proud that our customers consistently rate Tempe Dodge near the top on Chrysler’s Surveys for Sales and Service Satisfaction.
Our success begins with our dedicated employees. We want our employees to enjoy working here and feel that they are valuable members of our team. We know that happy employees will truly have a genuine interest in our customer’s complete satisfaction. Whether you come to Tempe Dodge to purchase a new or pre-owned vehicle, get service on your current vehicle or come in to buy a part, we want to provide you with the best experience possible. We want to become the auto dealership of choice for all of your transportation needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,633 reviews
December 01, 2012
Rob was a great sales person and made my car buying experience very easy. Thanks for such a great experience. You guys are great and should be proud of your staff. experience very easy. Thanks for such a great experience. You guys are great and should be proud of your staff. More
by Paco01
Employees Worked With
Rob
November 30, 2012
Jarvis Newman did a fantastic job getting me a car when I didn't think it was even a possiblility. He was professional, courteous and effecent. He even got got a better intereste rate than what i was initial didn't think it was even a possiblility. He was professional, courteous and effecent. He even got got a better intereste rate than what i was initially signed for. I highly recommend this dealer and Jarvis to anyone looking to buy a new or used vehicle. More
by ssplinter1814
Employees Worked With
Jarvis Newman
November 26, 2012
The salesman was very patient and explained all the features on the vehicle we reviewed (& then purchased) as many times as my wife and I needed. Very kind and low-key - never felt pressured to do any features on the vehicle we reviewed (& then purchased) as many times as my wife and I needed. Very kind and low-key - never felt pressured to do anything we didn't want. Price was very fair - business manager was also pleasant to deal with and very low-key. Buying a vehicle from this dealership was a very pleasant and satisfying experience. More
by m&bsmith
Employees Worked With
Joseph Lanzafame
November 24, 2012
We read great reviews about Tempe Dodge Kia before deciding on a dealership to buy from. When we arrived, we were greeted by Rob Defenderfer and proceeded on our journey to a great used car. Rob asked deciding on a dealership to buy from. When we arrived, we were greeted by Rob Defenderfer and proceeded on our journey to a great used car. Rob asked us what our parameters would be as far as type of vehicle, age of vehicle, price range, etc. We told him what we wanted and he showed us what we wanted, never tried to upsell us on anything and we never felt pressured to buy something we didn't want. In the end, we put Rob through his paces, finding exactly the vehicle we wanted out of about 10 that we looked at. We then worked with Darryl Pugh in the finance department and he was very nice, professional and answered all of our questions. It was a pleasure dealing with Tempe Dodge Kia in finding our 2012 Chrysler 200 LX. Thanks Rob, for being at our beck and call, for all the times we changed it up and said, "You know what, let's go look at that car. No, wait. I think we like that one instead." Rob handled everything with patience and professionalism. He made our buying experience so much better than we had expected. Thanks again! More
by dalenjenv
Employees Worked With
Rob Defenderfer, Darryl Pugh
November 20, 2012
Newman is honest and helpful in every way...He doesn't stop at one or two ways to help you get a car, he makes sure that he uses every sources available to help those who need a car, even if you have bad stop at one or two ways to help you get a car, he makes sure that he uses every sources available to help those who need a car, even if you have bad credit. I highly recommend him to everyone and anyone who is interested in finding a car. In my honest opinion, he should be promoted to a higher position within this company to train every workers to become a better costumer service represenative...Thanks again Jarvis Newman for your help, may you be forever blessed. More
by raydole1
Employees Worked With
Jarvis Newman
November 07, 2012
A good experience - what more can you ask for? Barry did A good experience - what more can you ask for? Barry did a great job. The team did a great job for us, many thanks gang :) A good experience - what more can you ask for? Barry did a great job. The team did a great job for us, many thanks gang :) More
by Peter Murphy
Employees Worked With
Barry Sureway 602-592-9129
November 03, 2012
My name is Christina and I just recently purchased a vehicle from Tempe Dodge. I am very pleased with the service I received. My salesman, Jarvis Newman, was very friendly and never once pressured me. H vehicle from Tempe Dodge. I am very pleased with the service I received. My salesman, Jarvis Newman, was very friendly and never once pressured me. He was very down to earth and made the process smooth and hassle free. Not only am I pleased with the service but I love my car! Thank you Tempe Dodge! More
by crfpkb
Employees Worked With
Jarvis Newman
November 03, 2012
Awesome, awesome experience. Mr. Newman was very sensitive to my needs. After sitting with me, he was able to show me around and assisted in selecting a car that seemed to be custom-made for me. T sensitive to my needs. After sitting with me, he was able to show me around and assisted in selecting a car that seemed to be custom-made for me. Thank you so much. More
by jhmille1
Employees Worked With
Jarvis Newman
November 01, 2012
Jarvis was very helpful and understanding of our current situation. We are truly greatful for all his help. Would recommend to others and know he will help them as well. situation. We are truly greatful for all his help. Would recommend to others and know he will help them as well. More
by Texas73
Employees Worked With
Jarvis Newman
