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Tempe Chrysler Jeep Dodge
Tempe, AZ
1,631 Reviews
Tempe Dodge opened in the Tempe Autoplex in May 1993. We started with one basic philosophy …. to consistently exceed our customer’s expectations. Our customers have shown us great loyalty and support over the years, and because of them, we are now one of the largest Dodge dealerships in the entire USA. In May of 2008, we proudly added the Chrysler & Jeep brands to our lineup..
We feel that we are different from most dealerships. We do not believe in spending huge amounts of money on newspaper ads, or radio and television commercials each month like many of our competitors. That would raise our costs of doing business and we would have to pass those costs on to our customers. That would not be fair. Instead, we chose to build Tempe Dodge one relationship and one customer at a time. Because of this, a large part of our business each month is from repeat and referral customers.
We truly feel that the sale of the vehicle is just the beginning, not the end. Thanks to our loyal customers, our Sales, Parts and Service Departments have grown steadily year after year. We are committed to building and maintaining relationships with our customers throughout the ownership experience. We are very proud that our customers consistently rate Tempe Dodge near the top on Chrysler’s Surveys for Sales and Service Satisfaction.
Our success begins with our dedicated employees. We want our employees to enjoy working here and feel that they are valuable members of our team. We know that happy employees will truly have a genuine interest in our customer’s complete satisfaction. Whether you come to Tempe Dodge to purchase a new or pre-owned vehicle, get service on your current vehicle or come in to buy a part, we want to provide you with the best experience possible. We want to become the auto dealership of choice for all of your transportation needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,631 reviews
December 14, 2023
Another pleasant experience in the Service Department. The work was done in a timely manner and with a smile. The work was done in a timely manner and with a smile. More
by nlnewman1
Employees Worked With
December 10, 2023
My service writer Eddie is amazing and very good with communicating and customer needs AWESOME communicating and customer needs AWESOME More
by csmultiman
December 09, 2023
Best service as always. All my needs were taken care of at a fair price and within a reasonable amount of time. All my needs were taken care of at a fair price and within a reasonable amount of time. More
by michael.sgro123
December 01, 2023
Today marks the 3rd time Tempe Jeep has failed me as a repeat customer. Again today I scheduled an oil change and rotation. Showed up on time, only to be told 20 minutes after checking in that my wait w repeat customer. Again today I scheduled an oil change and rotation. Showed up on time, only to be told 20 minutes after checking in that my wait would be 2-3 hours. I asked why? Because I have an appointment, only to be told walk ins were ahead of me and they can't mive me ahead of those who failed to make an appointment. Terrible customer service here. I bought my 22 Jeep Gladiator here. But, my new one will not be bought here.... Roger (Mac) McPherson More
by Mac McPherson
Employees Worked With
November 29, 2023
Eddie went above and beyond to QUICKLY identify the issue, present me with my options, a quote, and get to work! He was honest and answered my questions so I could feel confident in my decision! I’ve h issue, present me with my options, a quote, and get to work! He was honest and answered my questions so I could feel confident in my decision! I’ve had horrible experiences with other Jeep dealerships, I was blown away to have my call quickly answered by a real person, who was ready and available to help. Zero mansplaining or hounding for unnecessary services. He transformed my difficult and stressful day into a meaningful experience and a reminder that there are still people that CARE! More
by Jannellem
Employees Worked With
Eddie
November 24, 2023
Our service advisor, Craig, is the best we have ever worked with! He is always friendly, knowledgeable and super helpful!! Thanx for another great visit! Len & Maidy worked with! He is always friendly, knowledgeable and super helpful!! Thanx for another great visit! Len & Maidy More
by maidylen
Employees Worked With
Craig Smith
November 21, 2023
Customer care was outstanding, the service was great and the wait was not long, they were very courteous. the wait was not long, they were very courteous. More
by chg415cts@hotmail.com
Employees Worked With
November 18, 2023
Ernie was good at explaining the repair work required for my T/C at the 100,000 mile check point. Still waiting for notification from him on when parts on order come in and are available for my vehicle. my T/C at the 100,000 mile check point. Still waiting for notification from him on when parts on order come in and are available for my vehicle. More
by engy99
Employees Worked With
Ernie Escobar
November 13, 2023
Great service as always! I drive all the way from Tucson to go to this dealership because of the phenomenal customer service. My😀 Only wish the oil change did not go up so I drive all the way from Tucson to go to this dealership because of the phenomenal customer service. My😀 Only wish the oil change did not go up so much…$150 is quite a bit for oil change. More
by malinda
