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Tempe Chrysler Jeep Dodge
Tempe, AZ
1,676 Reviews
Tempe Dodge opened in the Tempe Autoplex in May 1993. We started with one basic philosophy …. to consistently exceed our customer’s expectations. Our customers have shown us great loyalty and support over the years, and because of them, we are now one of the largest Dodge dealerships in the entire USA. In May of 2008, we proudly added the Chrysler & Jeep brands to our lineup..
We feel that we are different from most dealerships. We do not believe in spending huge amounts of money on newspaper ads, or radio and television commercials each month like many of our competitors. That would raise our costs of doing business and we would have to pass those costs on to our customers. That would not be fair. Instead, we chose to build Tempe Dodge one relationship and one customer at a time. Because of this, a large part of our business each month is from repeat and referral customers.
We truly feel that the sale of the vehicle is just the beginning, not the end. Thanks to our loyal customers, our Sales, Parts and Service Departments have grown steadily year after year. We are committed to building and maintaining relationships with our customers throughout the ownership experience. We are very proud that our customers consistently rate Tempe Dodge near the top on Chrysler’s Surveys for Sales and Service Satisfaction.
Our success begins with our dedicated employees. We want our employees to enjoy working here and feel that they are valuable members of our team. We know that happy employees will truly have a genuine interest in our customer’s complete satisfaction. Whether you come to Tempe Dodge to purchase a new or pre-owned vehicle, get service on your current vehicle or come in to buy a part, we want to provide you with the best experience possible. We want to become the auto dealership of choice for all of your transportation needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 1,676 reviews
April 09, 2017
Liars Worst car deal experience we've ever had. Made a deal for a new Jeep over the phone last night, agreed to the price & told the salesperson (Johnny V) Worst car deal experience we've ever had. Made a deal for a new Jeep over the phone last night, agreed to the price & told the salesperson (Johnny V) that we would be there this morning at 10am. & we drive 4 hrs this morning to pick up our new Jeep and only to get told that the price is now $1000 more than the price we agreed on. The price was even more than the first price he had initially quoted us that was written down on his sales notes paper. We tried to discuss this & it turned into a screaming match where he cursed at my husband. We will never go there again. I looked at reviews for this dealership online & saw where this has happened to other customers before. Don't waste your time on this deceitful dealership. More
by Angela Cullum
Employees Worked With
Johnny V
March 03, 2017
dealer false advertisement Watch out for that sticker with dealer add-on of $1000 on top of MSRP for window tinting and life-time nitrogen refill, but not all cars have tint ins Watch out for that sticker with dealer add-on of $1000 on top of MSRP for window tinting and life-time nitrogen refill, but not all cars have tint installed, and the dealer won't honor it after you drive home the car, so check for window tint before your negotiation and sign off your paperwork........... More
by Peter
Employees Worked With
Adrian Rutherford
November 05, 2016
Seek out Frank Monroig as a great honest saleman I recently purchased a new Pacifica at this dealership which I am very satisfied with. But I must say it was the extremely knowledgeable, professional I recently purchased a new Pacifica at this dealership which I am very satisfied with. But I must say it was the extremely knowledgeable, professional, courteous and responsive salesman, Frank Monroig, that was the reason I chose to purchase at this dealership. You could not go wrong seeking him out. The car had a minor issue we discovered after purchasing and I am pleased to say the dealership also stood behind the purchase to make it right. During that process Frank was there every step of the way even though he has since switched to selling on the Kia side of the dealership. That was over and above in my opinion. I wish nothing but the most success for him at this dealership. Great Job! Frank! Thank you. C. Williams More
by CMW
Employees Worked With
Frank Monroig
October 01, 2016
Great buying experience! 3 weeks ago, I came in looking to buy a new Kia Soul Plus (this dealership also handles Kia), but my credit is not great and I ultimately couldn't get 3 weeks ago, I came in looking to buy a new Kia Soul Plus (this dealership also handles Kia), but my credit is not great and I ultimately couldn't get into the one I wanted at a price I could afford because a lot of the manufacturer rebates required financing through Kia, who turned me down. Cargo space was pretty high on my priority list and at one time, I did think about maybe getting a small SUV. However, my budget was pretty tight at under $20k out of the door, so I never strongly considered one. My salesperson Doug Notter was very knowledgeable and he spent several hours with me on a busy Saturday. He was able to get me into a brand-new 2016 Jeep Patriot financed through Chrysler. Considering my circumstances, I got a fair deal and I was able to drive it home the same day. Throughout the process, he treated me with respect, he was never pushy and he never tried to hard-sell me on things I didn't want or need. So far, I'm really digging my new Patriot! Doug even followed up with me a couple times over the next 2 weeks to see how I was doing with my new car. If you're in the market for a Chrysler (or a Kia) vehicle, talk to Doug in internet sales. He's a great guy! More
by cptchnk
Employees Worked With
Doug Notter
August 28, 2016
Warren Woosley is Awesome in Internet Sales! Warren is wonderful in Internet sales. He was able to help with the purchase of my new jeep. I recommend Warren as he will help you find the perfect v Warren is wonderful in Internet sales. He was able to help with the purchase of my new jeep. I recommend Warren as he will help you find the perfect vehicle! More
by shauns50
Employees Worked With
Warren Woosley
August 23, 2016
Stay away! Stay away- I bought a car from them. Yes I don't understand so good in cars I came a long way to what promised me a fully loaded car. On the phone ove Stay away- I bought a car from them. Yes I don't understand so good in cars I came a long way to what promised me a fully loaded car. On the phone over 3 calls I was promised that the car has navigation. Ventilated seats. Heated seats in the rear. When I got there to see the car the sales man said yes it's all here. Needles to say nothing of those features were there. When I reached out to the sales person he wished me good luck next time. And sales manager didn't even returned my call or email. ! Don't buy from them anything unless you really check every thing from floor maths to the vin!!!!! More
by TheDriver
Employees Worked With
Other
August 22, 2016
Pretty great! He responded greatly to my request and I had no issues with my deal. I would recommend him to anyone. Keep it up big man! He responded greatly to my request and I had no issues with my deal. I would recommend him to anyone. Keep it up big man! More
by Kamen
Employees Worked With
A.D
August 19, 2016
Do not buy here or use the service department, damaged SRT I bought a 2015 Dodge Challenger SRT 392 from Tempe Dodge and noticed that the rear tires were worn out. No tread left and on the wear bars meaning th I bought a 2015 Dodge Challenger SRT 392 from Tempe Dodge and noticed that the rear tires were worn out. No tread left and on the wear bars meaning they were overdue to have been replaced. The sales department agreed to replace the tires. After they replaced the rear tires I found that not only did they install the wrong tires but they gouged and scratched up the wheels, left off the valve caps and had the wrong tire pressures in them. After spending 3/4 of a day leaving messages and emailing sales and service I finally talked to the service manager who agreed to replace the wheels and install the correct tires. He said he would order them and the wheels and tires would be in within a couple days. After almost a week I called and they told me they would only paint the wheels and put the correct tires on it. They have some guy that goes around and paints wheels in the parking lot. I said no, the wheels are gouged and I didn't bring it in with painted and damaged wheels so I shouldn't be stuck with them due to their negligence and untrained employees working on and damaging cars. Still trying to get this resolved. General manager refuses to call or email back, service manager does not return calls or emails, sales department says its my fault for expecting them to correct a situation they created. Do not buy here or use the service department. More
by ChallengerSRT392
Employees Worked With
John Crane, Mike Pertle, TJ Campbell, Mike Breyfogle
August 15, 2016
Gregory Warren was awesome Gregory was great ! What started out to look like a bad experience...Gregory stepped in and made my friend feel comfortable enough to not just walk a Gregory was great ! What started out to look like a bad experience...Gregory stepped in and made my friend feel comfortable enough to not just walk away..Gregory explained things clearly and worked hard at getting the payment where he wanted it..my friend end up driving off the lot with his new Ramm truck..Gregory is a true asset the the dealership. More
by Terry Delgado
Employees Worked With
Gregory Warren
August 14, 2016
Brandon Bender It was such a painless experience dealing with Brandon and his Boss getting my new Jeep Compass I enjoy the vehicle. I must say there was no pressure It was such a painless experience dealing with Brandon and his Boss getting my new Jeep Compass I enjoy the vehicle. I must say there was no pressure and all needs were met most times there are hidden fees but not this time they disclosed everything and made again I say painless More
by Peanut0609
Employees Worked With
Brandon Bender
