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Tempe Chrysler Jeep Dodge

Tempe, AZ

4.8
1,676 Reviews
Tempe Dodge opened in the Tempe Autoplex in May 1993. We started with one basic philosophy …. to consistently exceed our customer’s expectations. Our customers have shown us great loyalty and support over the years, and because of them, we are now one of the largest Dodge dealerships in the entire USA. In May of 2008, we proudly added the Chrysler & Jeep brands to our lineup.. We feel that we are different from most dealerships. We do not believe in spending huge amounts of money on newspaper ads, or radio and television commercials each month like many of our competitors. That would raise our costs of doing business and we would have to pass those costs on to our customers. That would not be fair. Instead, we chose to build Tempe Dodge one relationship and one customer at a time. Because of this, a large part of our business each month is from repeat and referral customers. We truly feel that the sale of the vehicle is just the beginning, not the end. Thanks to our loyal customers, our Sales, Parts and Service Departments have grown steadily year after year. We are committed to building and maintaining relationships with our customers throughout the ownership experience. We are very proud that our customers consistently rate Tempe Dodge near the top on Chrysler’s Surveys for Sales and Service Satisfaction. Our success begins with our dedicated employees. We want our employees to enjoy working here and feel that they are valuable members of our team. We know that happy employees will truly have a genuine interest in our customer’s complete satisfaction. Whether you come to Tempe Dodge to purchase a new or pre-owned vehicle, get service on your current vehicle or come in to buy a part, we want to provide you with the best experience possible. We want to become the auto dealership of choice for all of your transportation needs.
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7975 S Autoplex Loop

Tempe, AZ

85284

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Showing 1,676 reviews

September 22, 2018

Customer service Emily, is so friendly and she gave us great service. She we are on a limited time and she saw to it that we were out of there when we told her we need More

by Jeepmom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily
Sep 24, 2018 -

Tempe Chrysler Jeep Dodge responded

Thank you for the great rating and review! Hearing how we can provide our customers with the utmost customer satisfaction is great news. We hope you are enjoying your new car, please come back to visit anytime!

September 21, 2018

Sales was fine but finance manager was a total jerk. Emily Snelling our 3rd salesperson was fine and Bobby the manager was fine but Steven Evansky in finance turned into a total jerk (I'm being nice) try More

by Tucson Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Emily Snelling Bobby the manager and Steven Evansky in Finance
Sep 26, 2018 -

Tempe Chrysler Jeep Dodge responded

On behalf of Tempe Dodge Chrysler Jeep, we sincerely apologize for the discernment that you have experienced with our dealership. As a company, this is not representative of the way we treat our customers. If there is anything that we can do at this point to rectify the situation, please let us know. We have thousands of happy customers who have service with us in the past and it is our commitment to give our customers the best value when dealing with us. We are doing a comprehensive review of our company’s procedures to ensure that something like this never occurs.

September 21, 2018

Emily! Straight forward, no pressure, superior customer service experience! The other Chrysler dealership in Gilbert can’t even begin to compare. Thanks Emil More

by Robert300
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Emily Snelling, Iain Wraith
Sep 24, 2018 -

Tempe Chrysler Jeep Dodge responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us at Tempe Dodge Chrysler Jeep. Our team of professionals is dedicated to providing you and everyone else who visits with only the best there is to offer.

September 20, 2018

Emily Snelling is FANTABULOUS!!! My husband visited the dealership determined to coerce me into buying the Jeep Cherokee I’ve wanted for years. I absolutely abhor dealerships and thu More

by Jessica M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily Snelling
Sep 21, 2018 -

Tempe Chrysler Jeep Dodge responded

Thank you for the five-star rating! We are glad to know that we were able to provide you with an amazing experience! Customer satisfaction is always our goal and we hope to accomplish that with you again in the future. Your feedback is always appreciated, with it we are able to learn what we can look forward to investing into the betterment of our customer service. Thank you for your time and have a great day!

September 16, 2018

Friendly service Emily Snelling was very knowledgeable and didnt once complain about my driving skills. She wasn't pushy like other sales employees I have encounter. S More

by Jocelyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily Snelling
Sep 17, 2018 -

Tempe Chrysler Jeep Dodge responded

Thank you for your review. We have always believed that purchasing a vehicle is a stressful endeavor, and if we are able to provide customer service that would lessen some of that stress, then we are on the right track. Have a great day Jocelyn!

September 15, 2018

Very satisfied We stopped in to just look and Emily greeted us and became very accomodating in showing us vehicles that we might like. Got us a very good deal. We d More

by Badgirlvmh1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily snelling
Sep 17, 2018 -

Tempe Chrysler Jeep Dodge responded

Congratulations on your new car! We're very pleased to know that Emily Snelling was able to make your experience with us great. Thank you for giving us this review, we appreciate hearing customer feedback. If you have any automotive needs in the future we are more than happy to be of service. Thank you for your time and we hope you have a wonderful day!

September 12, 2018

Great service Byron Reed is an exceptional salesman. He answers all your questions and is very professional. One thing for sure is that you will drive off of that l More

by Mrs-T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Byron Reed
Sep 13, 2018 -

Tempe Chrysler Jeep Dodge responded

Thank you for rating and reviewing our services here at Tempe Dodge Chrysler Jeep. We're very pleased to know that Byron was able to make your experience with us pleasant! We look forward to working with you again. Thank you for your time, and we hope you have a great day!

September 10, 2018

Overall great experience They were all friendly and weren’t pushing me into deals I didn’t want to make. They worked with me really well to get a deal I was very happy about. More

by Blfoss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily Snelling
Sep 11, 2018 -

Tempe Chrysler Jeep Dodge responded

Thank you for choosing our dealership, and for taking the time to write a review! We are so glad you found the experience easy and our staff friendly here at Tempe Dodge Chrysler Jeep. We’re sure our staff enjoyed catering to your needs as much as you enjoyed your experience. If you're in need of anything vehicle related, don't hesitate to contact us.

September 09, 2018

Great experience! Emily Snelling did a great job at helping us choose the right car for us. We had a tight budget and the team at Temp Chrysler Dodge worked together to More

by Sylvie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily Snelling
Sep 10, 2018 -

Tempe Chrysler Jeep Dodge responded

Emily is a viable staff member and we are pleased to hear she was able to make things easier for you! We take pride in providing a hassle-free experience and enjoy giving you such a positive experience! We are here for all of your service and car buying needs, and we look forward to seeing you in the future! Thanks again.

September 08, 2018

i recommend Emily Snelling I would strongly recommend Emily Snelling. She was very helpful and has a great personality. Emily got through the paperwork quick and easy. Thank you More

by kclove711
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily Snelling
Sep 10, 2018 -

Tempe Chrysler Jeep Dodge responded

We understand that the process of purchasing a new vehicle can be difficult but we pride ourselves in making it as comfortable and smooth as possible for yourself and others. Thank you so much!

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