823 Reviews of Temecula Valley Toyota - Service Center
Recall notice and additional work requested to be done.. I called for a recall notice I received and scheduled to have the dealer look into this. I also asked for additional work to be performed, Oil change, I called for a recall notice I received and scheduled to have the dealer look into this. I also asked for additional work to be performed, Oil change, tire balance and rotation. All tasks were completed quickly and another appointment was scheduled for the recall items.. The only concern is that I was troubled by the amount of people standing around and talking. I was on the clock and had to get to work. Just seems a little bit unorganized checking in. The service department rocks and works extremely hard for customer satisfaction. GOOD JOB ! ! ! ! ! More
Great service -- very busy dealership. Employees take wonderful care of our car. We won't take our car anywhere else. We recommend you to everyone. Thank you! -- very busy dealership. Employees take wonderful care of our car. We won't take our car anywhere else. We recommend you to everyone. Thank you! More
Service Department Angie Singer was my service advisor. She was very helpful with a smile and gave me the information on what was done & what was to expect in another 6 Angie Singer was my service advisor. She was very helpful with a smile and gave me the information on what was done & what was to expect in another 6 months for my service. More
Service at this store ROCKS! I don't rant and rave very often, but from start to finish Jessica Fisher at Temecula Valley Toyota always takes care of my vehicles in service. It's I don't rant and rave very often, but from start to finish Jessica Fisher at Temecula Valley Toyota always takes care of my vehicles in service. It's hard to find someone who communicates as well as she does in this industry, which is why I keep coming back to her personally. Thanks Jessica for your help, see you next month actually! More
Came in for an oil change. My overall experience with Toyota was excellent! The service advisor team was very helpful and thorough. One of the team members, I believe her name i My overall experience with Toyota was excellent! The service advisor team was very helpful and thorough. One of the team members, I believe her name is Angie, was very helpful updating me about what the technician team had recommended for my vehicle. She kept it very professional and cool even with how super busy it was at the time I came in... Also, she's hot!! I wanted to tell her, but I pussied out LOL. Aaaaanyways, keep up the great work Toyota Temecula! You guys are doing an awesome job!!! Oh yeah, there this one dude that was also very helpful during the payment process. I dont think I asked for his name so when we were done I just said, "Thanks man!". More
Great service My service representative always goes above & beyond to meet my service needs. This last visit he made sure that I got the service done at the time pr My service representative always goes above & beyond to meet my service needs. This last visit he made sure that I got the service done at the time promised even though it was his end of shift time on a Friday. More
Special Service Thanks to August, Greg and Rex for the special service request and helping out a fellow OREMOR employee. I appreciate you pressing my wheel bearings i Thanks to August, Greg and Rex for the special service request and helping out a fellow OREMOR employee. I appreciate you pressing my wheel bearings in 1 day service. More
Great Customer Service Overall I visited the dealership because of a recall notice that I had received. Adam Caughron my service advisor was what made the experience a great one. I visited the dealership because of a recall notice that I had received. Adam Caughron my service advisor was what made the experience a great one. He was friendly, knowledgeable, and knew that his top priority should be customer service. My car was ready within a reasonable amount of time. As I didn't have to pay for any of the services, it was an even greater experience. More
Extremely Satisfied Customer I am beyond satisfied with Toyota of Temecula. Their entire staff went out of their way to see to it that I was happy. Their free shuttle took me to C I am beyond satisfied with Toyota of Temecula. Their entire staff went out of their way to see to it that I was happy. Their free shuttle took me to Costco and then picked me up when my car was ready. I was a little apprehensive about purchasing groceries while at Costco and inconveniencing the dealership, but I was assured that customers do it all the time. Once the shuttle returned me to the dealership, the shuttle driver even loaded my groceries on the service desk until my car was brought to the service island. While I was inside getting my paperwork from the cashier, the service advisor even loaded my groceries in my car for me. Now that is service above and beyond. Oh and I forgot to mention.....I have a Toyota dealership within 5 miles from my home, but I choose to drive 25 miles to Toyota of Temecula because they are such an AWESOME dealership! More
Excellent check in and service, wait time for service completion good and comfortable lounge. Shuttle service is a plus. Have always had good service with th check in and service, wait time for service completion good and comfortable lounge. Shuttle service is a plus. Have always had good service with this dealer/service center. More