Temecula Valley Toyota - Service Center

Customer Service. Customer Service is always excellent when I come in to get my car serviced. When I bought my car, it came with a free oil change for the life of my c Customer Service is always excellent when I come in to get my car serviced. When I bought my car, it came with a free oil change for the life of my car. I would have to drive to Lavern, Ca. I drive to Temecula! More

Quick and Easy I had an appointment to get an oil change and Jessica was so friendly and had great customer service. She made an oil change painless. Definitely sche I had an appointment to get an oil change and Jessica was so friendly and had great customer service. She made an oil change painless. Definitely scheduling my next appointment with her. More

Positive from sales to Service My wife and I are leasing a 2015 RAV 4 Limited. We have had it serviced twice based on mileage. Our most recent visit was just like our first visit: My wife and I are leasing a 2015 RAV 4 Limited. We have had it serviced twice based on mileage. Our most recent visit was just like our first visit: Excellent. The online chat to set the appt. was a breeze. We were expected when we arrived. The service experience was perfect. Warren, our advisor told us what maintenance would be performed. No surprises. We left the vehicle, went to brunch, and received a call on my cell while we were in the restaurant that our car was ready. We were told our car would be ready no later than noon. I got the call a little after 11:30. We finished brunch, returned to the Service dept. where Warren processed the paperwork, reviewed the service with us, gave us an opportunity to ask questions, then had our car brought around for us. Start to finish, Warren took great care of us. In fact, everyone we dealt with from live chat appt. to saying goodbye was friendly, knowledgeable, and treated us with great respect. Thank you! More

Truck repair Our repair was handled under warranty. The repair to the strut had to be reworked because something was making noise. They quickly took it back in an Our repair was handled under warranty. The repair to the strut had to be reworked because something was making noise. They quickly took it back in and corrected it. They did not explain the original repair issue but they corrected the problem. More

Very helpful in getting the expensive battery replaced. I received very helpful customer service in getting my main hybrid battery replaced under warranty which saved me a lot of money and I am very appreci I received very helpful customer service in getting my main hybrid battery replaced under warranty which saved me a lot of money and I am very appreciative. More

Quick, friendly service Serviced my 2009 Highlander and 2016 RAV4 here because of the no hassle, quick and thorough service. Covered work performed and suggested additional w Serviced my 2009 Highlander and 2016 RAV4 here because of the no hassle, quick and thorough service. Covered work performed and suggested additional work that would be needed but could wait until next 5000 mile service- no pressure, just friendly service. More

Great Service Department In the past 10 years I have taken 3 toyotas for routine maintenance and always had great care. Also purchased my Tundra from this dealership and was i In the past 10 years I have taken 3 toyotas for routine maintenance and always had great care. Also purchased my Tundra from this dealership and was impressed. A+ More

Great Customer Service Angie was very helpful and provided great customer service. I came in later in the afternoon and Angie and the Service department were still able to g Angie was very helpful and provided great customer service. I came in later in the afternoon and Angie and the Service department were still able to get me a much needed oil changed and tired rotated. Thank you Angie and Toyota. More

I was told it would take an hour and 15 minutes it did The person that waited on me was great and the dealership was outstanding thank you very much for changing back your system to be able to not make an The person that waited on me was great and the dealership was outstanding thank you very much for changing back your system to be able to not make an appointment stop by and have the vehicle done in an hour More

Great Rep The Rep, Jessica, who helped me -- did a great job going over what needed to be done and stayed in touch with me re also needing a cabin air filter a The Rep, Jessica, who helped me -- did a great job going over what needed to be done and stayed in touch with me re also needing a cabin air filter after they inspected the car and she contacted me when my car was ready. More