Temecula Valley Toyota - Service Center

Stewart Tan of Temecula Valley Toyota came to the rescue!!! Excellent customer service! Kudos to Stewart Tan, my service advisor, who recently helped me with an issue related to a defective Prius EGR (exhaust g Excellent customer service! Kudos to Stewart Tan, my service advisor, who recently helped me with an issue related to a defective Prius EGR (exhaust gas return) under warranty by Toyota. I have 2 Toyota Prius 2012 model with the same problem. My T-Mobile SyncUp drives detected DTC codes P0XXXX related to Cylinder Misfires. The problem showed couple of weeks apart. Stewart did an excellent job in explaining how an EGR issue will show up as cylinder misfires and an eventual damage to the engine if not taken care immediately. Not only did he help me fix the problem, he also made sure that both cars are still under warranty! Not a cent, and I walked out very happy with what Temecula Valley Toyota and Stewart did for me. I sure will be back in my next car maintenance and future Toyota purchases! Highly recommended this car dealership to my family and friends. More

Service Maintenance The service department performed excellent maintenance on my 2016 Highlander. They completed my maintenance ahead of schedule. I am happy to inform The service department performed excellent maintenance on my 2016 Highlander. They completed my maintenance ahead of schedule. I am happy to inform you that this service department is the main reason for me purchasing Toyota vehicles year after year. I highly recommend this dealership. Keep up the good work guys. More

Oil change I was very please with the work. Even though the service department was exceptionally busy, they were prompt it getting my vehicle in for service and I was very please with the work. Even though the service department was exceptionally busy, they were prompt it getting my vehicle in for service and completed the job in the time I was told it would take. More

Recall on my vehicle. Excellent service. Would recommend this dealership. Have nothing else to say. It was just a recall. Have nothing else to say. Service was great and Excellent service. Would recommend this dealership. Have nothing else to say. It was just a recall. Have nothing else to say. Service was great and would recommend. More

got in quick, repairs made asap they got me in quick, and my vehicle returned in a very timely manner. david was gracious in meeting the needs of my schedule that week. they got me in quick, and my vehicle returned in a very timely manner. david was gracious in meeting the needs of my schedule that week. More

Reversed a charge They recommended a cabin air filter when going in for an oil change. My husband said yes and 5 minutes later we called back and changed our mind and t They recommended a cabin air filter when going in for an oil change. My husband said yes and 5 minutes later we called back and changed our mind and they reversed the charges. Thank you Jessica and her manager. More

Awesome!! Outstanding customer service. Very professional and courteous. I've been to a few other service departments in the area and none were as friendly an Outstanding customer service. Very professional and courteous. I've been to a few other service departments in the area and none were as friendly and helpful as Vanessa. More

Feedback great service from time on site til returned by shuttle, no pushy service reps trying to convince me to do work I did not need now..shuttle guy Reggi great service from time on site til returned by shuttle, no pushy service reps trying to convince me to do work I did not need now..shuttle guy Reggie was awesome, friendly, on time, labors guys did great job on multi point inspection telling me what I needed...price out the door was great! More

Excellent service and accommodating staff Mr. Stewart Tan, service advisor was very accommodating and helped fix our car problem right away when other staff told me that I have to leave my car Mr. Stewart Tan, service advisor was very accommodating and helped fix our car problem right away when other staff told me that I have to leave my car overnight. More

Stuart was amazing! Stuart called and gave me good news about my car and I was expecting the worse, so it was a blessing to not have to listen to bad news. Stuart called and gave me good news about my car and I was expecting the worse, so it was a blessing to not have to listen to bad news. More