Temecula Valley Toyota - Service Center

Amazing Customer Service Rex Sheppard goes out of his way to provide excellent customer service. He is very thorough when explaining issues and repairs needed for my vehicle. Rex Sheppard goes out of his way to provide excellent customer service. He is very thorough when explaining issues and repairs needed for my vehicle. I would highly recommend him and TVT. Thank you. More

Thankful for TVT Going to TVT for service is like going to visit friends. They are very thoughtful, informative and professional. All of the employees I've seen app Going to TVT for service is like going to visit friends. They are very thoughtful, informative and professional. All of the employees I've seen appear to be happy to work there. I have never had a bad experience in the 2 years I have been having my RAV serviced there. More

Worst dealer I have used EVER Just when I thought it couldn't get any worse with this dealer my 2015 prius that I bought from this dealer and has only ever been serviced by this de Just when I thought it couldn't get any worse with this dealer my 2015 prius that I bought from this dealer and has only ever been serviced by this dealer had the AC stop working this week. I take it in and I get a call back telling me a rock hit my compressor and it isn't covered under warranty. There is 0 damage to my car and I certainly never heard any rocks hit my car. I have had 0 issue/incidents on the road yet somehow under normal driving conditions their AC unit breaks and they refuse to cover it under warranty. DO NOT BUY or service your car with this dealer personally I wouldn't be surprised if they deliberately sabotaged my car to make me pay $1000 to fix the AC. I'm going to hit every review site I can find to let people know just how bad their service is. Going to trade in this car as soon as I can and never buy another Toyota. I've had bad/dishonest service from day 1, but today really takes the cake. More

Service Corrina was great and very professional. I have been coming to Toyota of Temecula valley for ,7 years and have always been treated fairly and with hon Corrina was great and very professional. I have been coming to Toyota of Temecula valley for ,7 years and have always been treated fairly and with honesty. More

Customer Service The customer service is excellent. The service advisor spent time explaining the issue about the specific item I pointed out, what has been done and p The customer service is excellent. The service advisor spent time explaining the issue about the specific item I pointed out, what has been done and provided with recommendations. More

ANOTHER EXCELLENT DAY AT THIS TOYOTA DEALERSHIP Always very easy to make an appointment at this dealership. I am greeted with a smiling and pleasant staff. Waiting area is always clean with enough Always very easy to make an appointment at this dealership. I am greeted with a smiling and pleasant staff. Waiting area is always clean with enough seating. Service is always on time, even on busy days. From the time I pull up at the service area, advisor explained the work that needs to be done on my vehicle and the options I have. Work on my vehicle were completed at the time stated by the service advisor. Stewart, the service advisor is very helpful and trustworthy. More

Stewart Tan of Temecula Valley Toyota came to the rescue!!! Excellent customer service! Kudos to Stewart Tan, my service advisor, who recently helped me with an issue related to a defective Prius EGR (exhaust g Excellent customer service! Kudos to Stewart Tan, my service advisor, who recently helped me with an issue related to a defective Prius EGR (exhaust gas return) under warranty by Toyota. I have 2 Toyota Prius 2012 model with the same problem. My T-Mobile SyncUp drives detected DTC codes P0XXXX related to Cylinder Misfires. The problem showed couple of weeks apart. Stewart did an excellent job in explaining how an EGR issue will show up as cylinder misfires and an eventual damage to the engine if not taken care immediately. Not only did he help me fix the problem, he also made sure that both cars are still under warranty! Not a cent, and I walked out very happy with what Temecula Valley Toyota and Stewart did for me. I sure will be back in my next car maintenance and future Toyota purchases! Highly recommended this car dealership to my family and friends. More

Service Maintenance The service department performed excellent maintenance on my 2016 Highlander. They completed my maintenance ahead of schedule. I am happy to inform The service department performed excellent maintenance on my 2016 Highlander. They completed my maintenance ahead of schedule. I am happy to inform you that this service department is the main reason for me purchasing Toyota vehicles year after year. I highly recommend this dealership. Keep up the good work guys. More

Oil change I was very please with the work. Even though the service department was exceptionally busy, they were prompt it getting my vehicle in for service and I was very please with the work. Even though the service department was exceptionally busy, they were prompt it getting my vehicle in for service and completed the job in the time I was told it would take. More

Recall on my vehicle. Excellent service. Would recommend this dealership. Have nothing else to say. It was just a recall. Have nothing else to say. Service was great and Excellent service. Would recommend this dealership. Have nothing else to say. It was just a recall. Have nothing else to say. Service was great and would recommend. More