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823 Reviews of Temecula Valley Toyota - Service Center
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February 05, 2018
Excellent Good customer service and excellent advisor very helpful all of them thanks Stewart for helping and explains the multi point of inspection for my next Good customer service and excellent advisor very helpful all of them thanks Stewart for helping and explains the multi point of inspection for my next appointment excellent job More
by Gersay
Employees Worked With
Stewart Tan
February 05, 2018
Service Mr. Stewart Tan is a very professional, customer oriented, and very helpful. He always suggest and explained to me what is best for my car every time Mr. Stewart Tan is a very professional, customer oriented, and very helpful. He always suggest and explained to me what is best for my car every time I bring in my car for service. He is very knowledgeable in every aspects of what my car needs and what needs to be done in order for my car to be always in working condition. I commend him every time and Mr. Tan is an asset in your company and you should hire more people like him. He is true, honest and very intellectual that he always recommends what is best for my car and for my budget. More
by Topgun
Employees Worked With
Stewart Tan
January 31, 2018
Updated Review The Service Department Supervisor and the Toyota Dealership owner contacted me and resolved the issue in a timely manner. I am grateful for the help The Service Department Supervisor and the Toyota Dealership owner contacted me and resolved the issue in a timely manner. I am grateful for the help for the Service Department Manager and the Toyota Dealership owner. Previous complaint: I have experienced terrible service from the Temecula Toyota Service Department! I took my wife's Rav 4 in for a Transmission Converter recall on January 24th 2018, and they fixed the transmission "shutter", but now I can hear my engine over the sound of my radio. The Service Department Assistant manager Adam, and the Service Department manager Josh, both let me know they heard the abnormal noise, and would find out what's causing the noise. The service manager called me back four days later, and let me know that his Service Deparment Director let him know that he does not hear the noise. Now the Service Department manager is stating that he must have been mistaken before, and he now hardly hears the noise either. Sounds suspect to me. My car has been at the Toyota Service Department for seven days, and they still do not know what's wrong with my wife's Rav! I would not recommend getting any service done at the Temecula Toyota Service Department. More
by Dissapointed customer
Employees Worked With
Adam Caughron, Joshua Reece
January 25, 2018
Great customer service Not sure about brake inspection. Contradicts last inspection report. Did not do tire rotation this time but numbers for front and rear brakes do not Not sure about brake inspection. Contradicts last inspection report. Did not do tire rotation this time but numbers for front and rear brakes do not add up. More
by Highlander05
Employees Worked With
Tanya? August did inspection
January 19, 2018
great customer service!! Everything was done on time, Ramon was professional, and explained everything thoroughly. We always bring our vehicle here because of the customer ser Everything was done on time, Ramon was professional, and explained everything thoroughly. We always bring our vehicle here because of the customer service and quality work. More
by Klani2
Employees Worked With
Ramon Ventura
January 17, 2018
Great service ! Great service! Everything was done on time! Problem fixed the first time. I would definitely get more work done in the future when I need it Great service! Everything was done on time! Problem fixed the first time. I would definitely get more work done in the future when I need it More
by Emejia
Employees Worked With
Marcos
January 11, 2018
Excellent Angie Singer was friendly and had good customer service. She helped me get my tire fixed. I’ve taken to another Toyota dealership couple times about t Angie Singer was friendly and had good customer service. She helped me get my tire fixed. I’ve taken to another Toyota dealership couple times about the same issue and they did nothing. She was awesome! More
by Longsta86
Employees Worked With
Angie Singer
January 10, 2018
Nice people and friendly service people. The got my service done in less time then they said. Steven was my service guy. Real nice!!! And he loved my truck!! Haha haha The got my service done in less time then they said. Steven was my service guy. Real nice!!! And he loved my truck!! Haha haha More
by Sjolly
Employees Worked With
Steven
January 10, 2018
Great customer service Angie was helpful and service was great. She took us in when we dropped off our car and explain what needs to be done on our car in no time. She calle Angie was helpful and service was great. She took us in when we dropped off our car and explain what needs to be done on our car in no time. She called me when the service is completed and ready for pick up. More
by Rod102876
Employees Worked With
Angie Singer
January 08, 2018
Service Awesome services Ramon! Very friendly, dependable and caring individual! I will come back again anytime! I will also recommended to others due to welc Awesome services Ramon! Very friendly, dependable and caring individual! I will come back again anytime! I will also recommended to others due to welcoming environment! More
by Elishia1130
Employees Worked With
Ramon
