Temecula Valley Toyota - Service Center

Outstanding arrvice Joanna was awesome. Very professional and personalanle as she took the time to build rapport. Robert and PETE helped solve an out of warranty issue Joanna was awesome. Very professional and personalanle as she took the time to build rapport. Robert and PETE helped solve an out of warranty issue More

Service check I went in yesterday to get my service check originally my appointment was at 1:30 but they managed to get me out before that!! I went in yesterday to get my service check originally my appointment was at 1:30 but they managed to get me out before that!! More

Efficient Friendly greeting by Lance. He patiently answered and more importantly provided clarification for the different levels of service my 2019 Toyota Avalo Friendly greeting by Lance. He patiently answered and more importantly provided clarification for the different levels of service my 2019 Toyota Avalon Hybrid Limited requires per factory specs. More

Super Service! I made an appointment online and arrived at the service department to see a long line of cars, but service people kept coming by to say a representati I made an appointment online and arrived at the service department to see a long line of cars, but service people kept coming by to say a representative would be with me soon, and they were. I had marked that I'd use the shuttle when I made the appointment but decided to go to breakfast and brought reading material to wait. I had originally asked that the car be ready by 4 PM. I asked Alonna (my service technician) if the car could be ready sooner than 4 PM. She said it would be done in an hour. I doubted that, but just as I was finishing my breakfast, my phone rang in less than an hour to let me know my car was ready! I was told all checked out fine on the car and there was no attempt to sell me on buying a filter or any extras. The dealership also called to remind me that service was due based on their estimate of our mileage. More

Brought car in for tire rotation I've had the pleasure of interacting with Patrick Smith on multiple occasions now, and am always impressed by his polite professionalism and technical I've had the pleasure of interacting with Patrick Smith on multiple occasions now, and am always impressed by his polite professionalism and technical knowledge. Definitely a top factor in my continued patronage of Temecula Toyota's Service department! More

Good Experience Vanessa Marquez was very pleasant and has a professional demeanor. She is an asset to your company. Love the doughnuts, coffee, and water they provide Vanessa Marquez was very pleasant and has a professional demeanor. She is an asset to your company. Love the doughnuts, coffee, and water they provide in the customer lounge. Thank you! More

Great customer service from Adam 6 stars to Mr. Adam, professional, efficient and engaging! Yes yes & yes was his answers. Wish more businesses could be as customer service friendl 6 stars to Mr. Adam, professional, efficient and engaging! Yes yes & yes was his answers. Wish more businesses could be as customer service friendly! I’ll be back, Thank you Adam More

Recent Service Experience Adam was very professional from start to finish. He understood the issues we were having when I dropped it off. After the problems were analyzed Adam Adam was very professional from start to finish. He understood the issues we were having when I dropped it off. After the problems were analyzed Adam called us with the prognosis and needed repairs. At the time of me picking up the car, he went over everything in a clear manner. I appreciate the fact that he researched discounts for us where they applied. Adam is without a doubt a most valuable asset to your company. We will continue to do business with you as needed. Manfred & Delores Krause, More

Good customer service I thought my service took a little longer than I had anticipated considering I arrived 30 minutes early to my apportionment, however customer service I thought my service took a little longer than I had anticipated considering I arrived 30 minutes early to my apportionment, however customer service was good, and every one friendly. More