823 Reviews of Temecula Valley Toyota - Service Center
Work done efficiently I experienced efficient work with Toyota Dealership in Temecula. The shuttle service to the mall was on time which was a good feature to have. I experienced efficient work with Toyota Dealership in Temecula. The shuttle service to the mall was on time which was a good feature to have. More
Outsanding Customer Service Wasn't able to get an appointment for an oil change prior to leaving town so I did something I hardly ever do, I went to a quick oil change place and Wasn't able to get an appointment for an oil change prior to leaving town so I did something I hardly ever do, I went to a quick oil change place and regretted it the minute I drove in when they up charged me quite a bit for a an additional quart of oil. I waited while they removed the oil and could not remove the old oil filter. After claiming to be experts and having all of the right tools to remove filters the still could not remove the filter. Needless to say they blamed the dealer for over torquing the filter when I last changed the oil. I had them put the new oil in and and I called Temecula Toyota and spoke to Ruth. She explained that when filters are replaced they are torqued to Toyota specs. She told me to stop by and she would have the service manager check it out. I showed up and met with the manager, (Nice gentleman but can't remember his name) and he told me not to worry that they would remove the filter, replace it with a new filter and top off the oil at no charge! Since moving locally over two years ago, I have always taken my 4 Runner for service to Temecula Toyota and learned a valuable lesson. Make an appointment early and take it to them. They know what they are doing and provide professional and outstanding customer service! More
Very Efficient and Polite My experiences with this particular dealership has been very good. This consistency is hard to find. My car is left clean after service. Service is pr My experiences with this particular dealership has been very good. This consistency is hard to find. My car is left clean after service. Service is prompt. More
Great customer service, quick in and out oil changes. The wait area is clean, and all the employees have great customer service. I trust them to keep my Corolla in tip top shape. wait area is clean, and all the employees have great customer service. I trust them to keep my Corolla in tip top shape. More
15000 Maintenance This is the 2nd time I have gone here for vehicle maintenance. I went to a different Toyota dealer for my 10k maintenance because it was closer to wor This is the 2nd time I have gone here for vehicle maintenance. I went to a different Toyota dealer for my 10k maintenance because it was closer to work, but I will not go there again. Temecula Valley Toyota is organized, quick and customer service oriented. Alex was my service advisor. More
Very pleased with the service every time, thank you so much to Mr. Adam Caughron for his professionalism and the customers service he provides. I will definitely recommend Temecula Valley Toyota to my rel much to Mr. Adam Caughron for his professionalism and the customers service he provides. I will definitely recommend Temecula Valley Toyota to my relatives and friends. More
Excellent all around experience Very prompt service. In and out in about an hour for my 5k mile Toyota Care appt. Entire staff was very courteous and thorough. Will definitely be Very prompt service. In and out in about an hour for my 5k mile Toyota Care appt. Entire staff was very courteous and thorough. Will definitely be back. More
Angie was straight forward and easy to talk to. She assisted me with pricing and even laughed at all my jokes. She took the time to recommend what service should take priority. Thanks Angie! assisted me with pricing and even laughed at all my jokes. She took the time to recommend what service should take priority. Thanks Angie! More
Nice service, Fast, very nice and clean location. Also the shuttle service very nice people. Definitely I will return and I would recommend it to all my friends and family. the shuttle service very nice people. Definitely I will return and I would recommend it to all my friends and family. More
Took the time to go over all maintenance records and what my next major maintenance needed ahead of time which helps me a lot knowing what to expect thank you Steven my next major maintenance needed ahead of time which helps me a lot knowing what to expect thank you Steven More