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Temecula Valley Toyota - Service Center

Temecula, CA

4.9
823 Reviews

823 Reviews of Temecula Valley Toyota - Service Center

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July 12, 2020

The dealership provided excellent customer service experience. Stewart is very knowledgeable and friendly. Answered all questions that I have. It’s always a positive experience whenever I have my car More

by totchietan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stewart Tan
Jul 13, 2020 -

Temecula Valley Toyota responded

It's always great to hear when our customers have such a positive experience, as we look to provide that to each and every customer. Please let us, or Steward know if there is anything else we can help you with! Regards, Tom Rudnai President

July 02, 2020

Great service and quick. Very satisfied and will continue to use TVToyota as my go to Toyots dealer. Patrick Smith was helpful courteous and listened to my concern More

by encinochaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2020 -

Temecula Valley Toyota responded

Patrick is an all-star and we will be sure to let him know about your positive words! Thank you for your feedback and we look forward to serving you again! Regards, Tom Rudnai President

July 01, 2020

Helpful, attentive, responsible people. I've been their client for last 4 years. Even if sometimes some misunderstanding happened they always responded and found a solution. They keep their More

by harv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam (maybe). Peter.
Jul 03, 2020 -

Temecula Valley Toyota responded

It's a team effort here every day, as we strive to provide our customers with the best service possible. Thank you so much for your loyalty and we look forward to serving you for many more years to come! Regards, Tom Rudnai President

June 30, 2020

The service at Temecula Valley Toyota is always great very prompt and great customer service! Jessica Is always friendly and keeps communication open when my car is getting service so I always know what More

by sdindianj
Recommend Dealer
Yes
Employees Worked With
Jessica Moreno
Jul 01, 2020 -

Temecula Valley Toyota responded

We are ecstatic to hear that Jessica constantly goes the extra mile to get you in and out as soon as possible! Thank you for your feedback and we can't wait to see you again! Regards, Tom Rudnai President

June 29, 2020

Waiting time experience A long time service time 4 hours. But I had anticipated this. I would have appreciated some type of snack available. The loss of shuttle was als More

by rflihan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2020 -

Temecula Valley Toyota responded

Hi Rflihan, We appreciate your patience during your visit. We'll be using your feedback and making sure that we're more accommodating for our customers while they wait and we look forward to resuming our shuttle service in the future. Regards, Tom Rudnai President

June 28, 2020

Helpful and quick. Was in an out for service on my car. Attendant promptly help me upon arrive and was friendly. Which is nice since happy(smiling) people are more approachable! More

by Javier777duarte
Recommend Dealer
Yes
Employees Worked With
Deanna Nadjem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

Temecula Valley Toyota responded

We enjoy hearing that our team is working hard and our guests are leaving with a smile on their face. We will continue to bring you quality service and help you out with all your car needs. Please contact us again if any problem arises! Regards, Tom Rudnai President

June 26, 2020

Had to bring in a damaged wheel, covered by Toyota financial, and spoke with David in the Service Dept. David has everything ready, and I was in and out in no time. Thanks David! More

by Fidogonzo
Recommend Dealer
Yes
Employees Worked With
David Vollbrecht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

Temecula Valley Toyota responded

We are pleased to hear that you received nothing but the best here with David and we're happy that you went home happy! We truly appreciate your feedback and hope to see you again! Regards, Tom Rudnai President

June 21, 2020

Pleased with the service. I bring my car back every 5,000 miles. I like the detailed condition report that they provide. The prices are fair. The whole dealership communicate More

by Donald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rios
Jun 22, 2020 -

Temecula Valley Toyota responded

Hi Donald, We are so happy that you always have an amazing experience with us! We truly appreciate your loyalty and we look forward to serving you for many more years to come! Regards, Tom Rudnai President

June 18, 2020

Service Dept Rocks! Never any pressure, willing to go the extra mile to get you the best price possible. Easy to make an apt and car is always ready at the time promised More

by tkeeler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Yeargan
Jun 19, 2020 -

Temecula Valley Toyota responded

Customer satisfaction is our main goal, and it pleases us to hear of your experience! Thank you for choosing Temecula Valley Toyota and we look forward to seeing you again! Regards, Tom Rudnai President

June 12, 2020

Nice enough for dealership. Pricing for service is competitive with any independent dealership. Their paperwork needs to be more detailed since I’m not sure they used synthetic oil for my oil change b More

by vperretta
Recommend Dealer
Yes
Employees Worked With
Nick
Jun 15, 2020 -

Temecula Valley Toyota responded

Thank you for your feedback. We're happy to see that overall your experience was a positive one and we'll be sure to be more detailed in our service paperwork. We look forward to seeing you here at your next visit. Regards, Tom Rudnai President

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