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Temecula Valley Lexus - Service Center

Temecula, CA

4.9
535 Reviews

535 Reviews of Temecula Valley Lexus - Service Center

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October 03, 2025

Very happy with sales and service people. No pressure sales and service personnel were very thorough. More

by Larry Manley
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Beckham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Caughron
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2025

Emily explain all the things that needed to be done and also all the recommendations that the technician have More

by Rhonasamsam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Adkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2025 -

Temecula Valley Lexus responded

We're thrilled to hear that Emily provided clear explanations and helpful recommendations. Our team is dedicated to ensuring a smooth experience for our customers. We hope to see you again! Regards, Tom Rudnai President

September 30, 2025

Service was excellent. The parts needed for the repair weren’t in stock so my car wasn’t ready until the next morning, but overall it was a great experience. More

by 22LexusIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Adkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2025 -

Temecula Valley Lexus responded

We're glad to hear you had a great experience with our service team. We appreciate your understanding regarding the parts delay and are always here to ensure your vehicle is well taken care of. Looking forward to serving you again! Regards, Tom Rudnai President

September 29, 2025

Everything was great. Especially the service writer. Work was done in a timely manner with no issues. More

by Keduots
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
Sep 30, 2025 -

Temecula Valley Lexus responded

We’re thrilled to hear you had a great experience and that our service writer made a positive impact. Timely and efficient service is what we strive for. We appreciate your feedback! Regards, Tom Rudnai President

September 29, 2025

My service writer, Richard Iv was professional, courteous, and was very good at explaining as to what my next service consisted of. Getting a loner car was hassle free, and my car was done in the t More

by F-Sport
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard IV
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2025 -

Temecula Valley Lexus responded

It's so nice to hear that Richard provided you with excellent service and that your experience was smooth from start to finish. Your satisfaction is our priority, and we appreciate your kind words! Regards, Tom Rudnai President

September 27, 2025

Great communication and customer service. We went in for our 95,000 mile tune up and our car was cleaned and ready for pick up after 2 hours. More

by stephanie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa White
Sep 29, 2025 -

Temecula Valley Lexus responded

Stephanie, Providing excellent service and keeping your vehicle in top shape is what we strive for. We appreciate your feedback and look forward to assisting you again in the future! Regards, Tom Rudnai President

September 26, 2025

Alyssa had great customer service and made sure I understood all the service that I would be getting. Followed through when there was confusion on the sunbit payment . She made sure I was happy and s More

by cbcountrymusic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa
Sep 27, 2025 -

Temecula Valley Lexus responded

We are so proud of Alyssa and her efforts to provide you with an amazing experience! We look forward to seeing you at your next service visit! Regards, Tom Rudnai President

September 25, 2025

TVL took care of my vehicle’s starting issue ( battery) by quickly replacing the battery and batteries in both of my key fobs. 👍 The issue was quickly identified and resolved. I am vey appreciative of th More

by Logo0402
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard IV
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2025 -

Temecula Valley Lexus responded

We're proud to hear about your positive experience with our service team. Your satisfaction means a lot to us, and we look forward to continuing to provide you with top-notch care for all your vehicle needs! Regards, Tom Rudnai President

September 23, 2025

I’ve been multiple times for service at Temecula Valley Lexus ! They got me out on time to go to work with a loaner. Adam C, my service advisor ,did an excellent job! He called me and kept me updated on ch More

by gilamiegail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Caughron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2025 -

Temecula Valley Lexus responded

We're thrilled to hear that Adam provided excellent service and kept you updated. It's great to know we could help you stay on schedule. We appreciate your continued trust in us and look forward to your next visit! Regards, Tom Rudnai President

September 14, 2025

Very professional, friendly and knowledgeable. Their waiting area is clean and comfortable. Best dealership I have been to. More

by sls5661
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Engebritson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2025 -

Temecula Valley Lexus responded

We're thrilled to hear you had a great experience with our team and enjoyed our comfortable waiting area. Your kind words motivate us to continue providing top-notch service. We look forward to welcoming you back! Regards, Tom Rudnai President

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