Temecula Valley Lexus

We got off to a rocky start but then Jennifer smoothed things over and found us a car despite the lack of inventory. things over and found us a car despite the lack of inventory. More

I brought my TX500h in for a 5000 mile service. No one told me that there was a recall on my vehicle until after I picked it up. It would’ve saved me a lot of hassle with purchasing transportation No one told me that there was a recall on my vehicle until after I picked it up. It would’ve saved me a lot of hassle with purchasing transportation and time booking a second appointment. I prearranged the recall appointment and when I brought it in, there wasn’t a loaner scheduled for me. They found me a es sedan that wasn’t even close to the quality of my vehicle. I did appreciate Mike explaining a few tech issues that will help me use my car on a daily basis. Thanks Mike! More

Peaceful ambiance and efficient service. I appreciate the short wait times. My only concern is that the younger staff always appear to be annoyed or bothered to help whereas the more seasone I appreciate the short wait times. My only concern is that the younger staff always appear to be annoyed or bothered to help whereas the more seasoned employees are patient and attentive. I should add that I am under 50, so I do not think this is an ageism issues but rather an opportunity for professional development for the younger (in age) or newer team members. More

Richard there is really helpful and provides honest work estimates and is very knowledgable. They provided a loaner ES hybrid that was pretty neat to drive around. I also love how they provided videos of th estimates and is very knowledgable. They provided a loaner ES hybrid that was pretty neat to drive around. I also love how they provided videos of the inspection and the technician had really good feedback. I never seen this before in any repair place or dealership and was impressed! Thanks alot for getting the recall done Lexus! Amazing job. More

Great dealership and staff. Unless they're extremely busy, normal wait times on vehicle service average about an hour and half or so. So happy this location was built to serve m Unless they're extremely busy, normal wait times on vehicle service average about an hour and half or so. So happy this location was built to serve my area. More

Not trustworthy. They use illegal tactics to get you to the dealership. Once you are there, they change your plan and then make promises they do not keep and they a They use illegal tactics to get you to the dealership. Once you are there, they change your plan and then make promises they do not keep and they add fees that you didn't agree to. I wish I would have walked away much sooner. I will never purchase or refer anyone to purchasing a vehicle from this dealer. More

Very dependable dealership. They strive to have great customer care and the coffee is awesome! They strive to have great customer care and the coffee is awesome! More

The TV Lexus Service Team took care of our vehicle's annual MX rqmnt. Courteous, Helpful and Efficient. Work was done quickly and I could watch the work being done in real time. Outstanding! We will de annual MX rqmnt. Courteous, Helpful and Efficient. Work was done quickly and I could watch the work being done in real time. Outstanding! We will definitely go back to TVL again for our vehicle's MX needs. Outstanding and Highly Recommended. More

The entire team at Temecula Valley Lexus is awesome. They're professional and very helpful. Adam was able to get me a courtesy loaner VERY last minute at 4:55 pm on a Friday for the very next morning. They're professional and very helpful. Adam was able to get me a courtesy loaner VERY last minute at 4:55 pm on a Friday for the very next morning. I've been to both Escondido and Carlsbad Lexus and Temecula blows them out of the water in all aspects. More

Everyone at Lexus is very nice and always willing to take the time to answer any questions the time to answer any questions More