Temecula Valley Lexus
Temecula, CA
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Adam our service manager was great from beginning to end. My sons 2015 Lexus had been damaged by another shop in hemet. Adam and his team of mechanic were very knowledgeable and did a excellent job in gettin My sons 2015 Lexus had been damaged by another shop in hemet. Adam and his team of mechanic were very knowledgeable and did a excellent job in getting the job done. Adam sorted through the insurance issues with Tracey our agent from Shawco/Mercury Lani Fitzpatrick from the materials section of Mercury. They developed a plan to deal with complicated issues surrounding my suns car. This was the best example of professionalism, great knowledge, and a willingness to think outside the box to satisfy there customers. Myself, the wife, and my son (the car owner) are beyond satisfied with the work done. This is what it means to work with professionals. A special thanks to Adam who explained along with the technician the issues in a language I could understand. Again great job and from now on my son will bring his car to Temecula Valley Lexus. More
Great experience at the dealership. Clean environment, spoke with my sales consultant, and looked at the new vehicles at the dealership. Other employees were quick to reach out to see Clean environment, spoke with my sales consultant, and looked at the new vehicles at the dealership. Other employees were quick to reach out to see if I needed any assistance. More
As a new Lexus customer, Ken Salem, service advisor, took care of my service issues promptly and efficiently. I would certainly recommend Temecula Valley Lexus to all Lexus auto owners. care of my service issues promptly and efficiently. I would certainly recommend Temecula Valley Lexus to all Lexus auto owners. More
Adam from the service department made my whole experience amazing. From the beginning he kept me informed. When they found issues with my Lexus he immediately called and explained how Lexus can fix the probl amazing. From the beginning he kept me informed. When they found issues with my Lexus he immediately called and explained how Lexus can fix the problems. He helped with making sure everything was being done with a five star seal of approval. I would take my Lexus back to Temecula not just for the wonderful work you did on my car but because how Adam took such great care of me. More