Temecula Valley Lexus
Temecula, CA
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Outstanding service and customer care! Ken, in the Service Dept, treated me like a long time customer and it was my first visit. I also was introduced to Michael in sales who graciously sh Ken, in the Service Dept, treated me like a long time customer and it was my first visit. I also was introduced to Michael in sales who graciously showed me several used vehicles in case my current car had major repair issues. I had a very good time with him since he's entertaining and knowlegable about vehicles. I was stressed that I might need a new car, but mine is in perfect shape! It's been my opinion that very few dealerships measure up in all categories such as courtesy, vehicle knowledge, timeliness, honesty and impeccable repair service. Temecula Valley Lexus gets my vote of a 10 in all categories! I'm so happy I found you and I will be bringing my Lexus here from now on and I feel great knowing I'm in good hands. More
Good prompt customer service. A video review of my vehicle was emailed to me with detailed explanations of what the service technician was looking for. A video review of my vehicle was emailed to me with detailed explanations of what the service technician was looking for. More
This was my first service at the dealership since buying my car. Staff was professional, friendly, and quick, to take my car in for service. The service staff insured my car was in good condition before ser my car. Staff was professional, friendly, and quick, to take my car in for service. The service staff insured my car was in good condition before servicing and presented me with a cleaning service car afterwards. More
Service was expected to take two hours, and it took less than an hour. Waiting area is comfortable, and I enjoy the large window wall that separates the waiting room from the exceedingly clean service area. than an hour. Waiting area is comfortable, and I enjoy the large window wall that separates the waiting room from the exceedingly clean service area. More
I was very pleased with the service I have been provided. Ken Salem in service was very professional, pleasant and knows. I enjoyed the Ken Salem in service was very professional, pleasant and knows. I enjoyed the More
Brought 2013 Lexus GX460 in for 105K maintenance. Found a number of issues. Treated me fairly with repairs and highly communicative throughout process. Got truck back running better than ever before. Found a number of issues. Treated me fairly with repairs and highly communicative throughout process. Got truck back running better than ever before. Unfortunate on repairs but not this dealer’s fault and they made it right. More