Temecula Valley Lexus
Temecula, CA
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Beautiful dealership, great service. I waited for my car in the beautiful waiting area. Surprised to receive a video of the underside of my car and explanation of work done! I just mov I waited for my car in the beautiful waiting area. Surprised to receive a video of the underside of my car and explanation of work done! I just moved here so very happy to have this wonderful Lexus dealership nearby! More
I did most of my transaction online. Nick was very responsive and especially helpful when I picked the vehicle up. He explained the operation of many of the options in easy terms which Nick was very responsive and especially helpful when I picked the vehicle up. He explained the operation of many of the options in easy terms which helped me start using them right away. The dealership is new and all staff were friendly. I would definitely come back when in the market for my next Lexus. More
Javier was excellent. He sent a video of him doing the work! The waiting area was clean, ample seating, tables, guest wifi available, reasonable refreshment options. Th He sent a video of him doing the work! The waiting area was clean, ample seating, tables, guest wifi available, reasonable refreshment options. The check in rep was only average. More
The dealership is fairly new and very large. My sales person was Jae Chun who was extremely professional from start to finish! All the people working there are all very kind and willing to ass My sales person was Jae Chun who was extremely professional from start to finish! All the people working there are all very kind and willing to assist you in any way they can. The process from viewing, inspecting and purchasing the Lexus IS 500 was about 90 minutes. I was very pleased with my experience at Temecula Valley Lexus! More
We recently started using Temecula Valley Lexus to service both of our Lexus vehicles. Matt has been an outstanding Service Advisor and he has ensured that we have received the necessary service at an service both of our Lexus vehicles. Matt has been an outstanding Service Advisor and he has ensured that we have received the necessary service at an affordable price. More
The service staff are always friendly and knowledgeable. I love receiving the video of my car, which allows me to see under the car. I am so happy Lexus has finally come to Temecula! I love receiving the video of my car, which allows me to see under the car. I am so happy Lexus has finally come to Temecula! More
The facilities are beautiful. As soon as I drove up, Matt made it clear that he was there to help me without attacking me as soon as I got out of my car. He spent a lot of time As soon as I drove up, Matt made it clear that he was there to help me without attacking me as soon as I got out of my car. He spent a lot of time with me getting to understand what I was looking for and helping me understand what the car can do. It was a little information overload but Matt was kind, patient, and very respectful in the way he interacted with me. I found car salesmen are sometimes condescending or annoying but Matt was wonderful. After making a decision, Matt spent a LOT of time with me to make me feel comfortable with my new car. The only comment I have which moved my rating from Very Good to Good on the explanation of vehicle pricing was the fact that I asked twice for the invoice price but never got the answer, even after I purchased the car. More
Last week, my husband and I went window shopping at the Lexus Valley Temecula dealership. As soon as we walked in, we were greeted by Christiano, our salesperson. He was friendly, knowledgeable, and a plea Lexus Valley Temecula dealership. As soon as we walked in, we were greeted by Christiano, our salesperson. He was friendly, knowledgeable, and a pleasure to work with from the start. We ended up test-driving a few models, and even though we had only planned to look, we purchased a 2023 RX 350h. I absolutely love my new car! Our entire experience was fantastic, and the manager, Brian, was also very personable and made everything even more special so we could celebrate our purchase. Cecilio, a Marine Veteran, was our finance manager, and he made the process quick and easy. I highly recommend Temecula Valley Lexus to anyone looking for a new car. Thank you for such a wonderful experience! More