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Temecula Valley Lexus

Temecula, CA

4.9
620 Reviews

42081 Dlr Drive

Temecula, CA

92591

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Showing 620 reviews

January 10, 2025

Nice new facility. Just moved from San Jose area and happy to have a first class facility close to our new home. More

by mlhawkcpa
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
Jan 13, 2025 -

Temecula Valley Lexus responded

It's wonderful to see that you were impressed with our facility and service! We look forward to seeing you again! Regards, Tom Rudnai President

January 09, 2025

Service representatives were pleasant and very helpful. My technician listened to my problem and was able to provide a simple solution. Great job! More

by Terri Grimsrud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Caughron
Jan 13, 2025 -

Temecula Valley Lexus responded

Terri, It's a pleasure to see that you had a positive service visit! We can't wait to see you again! Regards, Tom Rudnai President

January 04, 2025

The compliment 10,000 mile maintenance service is very satisfactory, the service advisor is very knowledgeable and courteous. More

by trong-le
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Van Iv
Jan 06, 2025 -

Temecula Valley Lexus responded

We're thrilled to hear you had a great experience with our service and found our advisor helpful. Your feedback motivates us to keep delivering top-notch service! Regards, Tom Rudnai President

January 04, 2025

First time working with Rick kept me informed and had my car ready when i came back More

by lkerfn
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Engebritson
Jan 06, 2025 -

Temecula Valley Lexus responded

We are glad to see that Rick got you back on the road in no time! Hope to see you again! Regards, Tom Rudnai President

January 02, 2025

Excellent team of people! A big thank you to Jonathan and Ryan for making our vehicle purchase amazing! More

by ElizabethP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan, Ryan
Jan 02, 2025 -

Temecula Valley Lexus responded

Customer satisfaction is our main goal, and it pleases us to hear of your experience with Jonathan and Ryan! Congrats on your new ride and we hope to see you again! Regards, Tom Rudnai President

January 01, 2025

Jennifer in internet sales was fabulous. She was able to send me a detailed video of the vehicle before I made the drive. The vehicle was in excellent condition and at a price that was very More

by Erika H
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Villatoro
Jan 02, 2025 -

Temecula Valley Lexus responded

Erika, We're thrilled to hear about your fantastic experience with Jennifer. Providing detailed information and ensuring customer satisfaction is what we strive for. Enjoy your new vehicle! Regards, Tom Rudnai President

January 01, 2025

We got off to a rocky start but then Jennifer smoothed things over and found us a car despite the lack of inventory. More

by karenforrest60
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jennifer
Jan 02, 2025 -

Temecula Valley Lexus responded

Karen, We're happy to see Jennifer was able to turn things around and help get you into a new vehicle. We hope it's treating you well thus far and we hope to see you here at your first service visit. Regards, Tom Rudnai President

December 31, 2024

I brought my TX500h in for a 5000 mile service. No one told me that there was a recall on my vehicle until after I picked it up. It would’ve saved me a lot of hassle with purchasing transportation More

by kemblefamily
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam, Mike
Jan 02, 2025 -

Temecula Valley Lexus responded

Kemble Family, We appreciate you stopping by. We could have done a much better job of being more upfront about the recall service your TX needed, and we're disappointed you were unhappy with the loaner vehicle you were provided with. We will be addressing both of these concerns with our team, as we always want to be providing the best service possible. We're glad Mike was very informative about everything. Should you need anything else in the future, please let Mike or us know. We're here to help. Regards, Tom Rudnai President

December 21, 2024

Peaceful ambiance and efficient service. I appreciate the short wait times. My only concern is that the younger staff always appear to be annoyed or bothered to help whereas the more seasone More

by nicol.howard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Dec 23, 2024 -

Temecula Valley Lexus responded

Nicol, We appreciate both your business and feedback. You should be receiving 5-star service from all members of our team. We will be sure to address our team about this and we look forward to making sure everyone provides you with a quality experience at your next visit. See you then. Regards, Tom Rudnai President

December 21, 2024

Richard there is really helpful and provides honest work estimates and is very knowledgable. They provided a loaner ES hybrid that was pretty neat to drive around. I also love how they provided videos of th More

by CG01101001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
Dec 23, 2024 -

Temecula Valley Lexus responded

We're pleased to hear you had a great experience with Richard and appreciated the inspection videos. Your feedback motivates us to keep providing top-notch service. We're here to help anytime you need us! Regards, Tom Rudnai President