Temecula Valley Lexus
Temecula, CA
Filter Reviews by Keyword
By Type
Showing 579 reviews
Excellent service for my newly acquired SC 430, Ty and the staff at TV Lexus were professional and very efficient. The facility was very nice, well appointed and clean. I will bring my car in for future the staff at TV Lexus were professional and very efficient. The facility was very nice, well appointed and clean. I will bring my car in for future service needs. More
Outstanding job all around. All service was completed in a timely manner. I was given a nice loaner vehicle while my car was being serviced. All service was completed in a timely manner. I was given a nice loaner vehicle while my car was being serviced. More
I was inquiring about the outer shell for my 1999 GS 300 ignition key. I provided the VIN # as requested. The associate concluded that the part is no longer available. That was NOT true. She didn't make the ignition key. I provided the VIN # as requested. The associate concluded that the part is no longer available. That was NOT true. She didn't make the effort to search further after I gave her nine of the ten-digit part number. Minutes later, I found the part at Lexus Escondido. In my prior experience with Lexus Temecula parts department they gave me the wrong rotors for my car. Based on my experience, I believe Lexus Temecula parts department has some totally incompetent folks at the counter. Moreover, in both cases I was told the supervisor and the manager are not available "They leave at 3:30pm." 😉 I suggest going to Lexus Escondido or Riverside. There, folks know their stuff! More
Great service. Loved that they take a video of what’s going on. However, it did take 7 hours, but luckily I didn’t have anything going on. Loved that they take a video of what’s going on. However, it did take 7 hours, but luckily I didn’t have anything going on. More
This dealership is very professional, classy, and respectful. Elly our salesman, listened and remembered everything we wanted a few weeks before it was time to purchase our vehicles. We felt extremel respectful. Elly our salesman, listened and remembered everything we wanted a few weeks before it was time to purchase our vehicles. We felt extremely comfortable and never pressured into selecting our vehicles. These were the major reasons we purchased two brand new vehicles at the same time! More
This dealership has friendly and knowledgeable service consultants. The shop is clean and the technicians have been outstanding. Thank you Richard for your help. consultants. The shop is clean and the technicians have been outstanding. Thank you Richard for your help. More
2nd time I’ve used TVL for service and I’m so happy! Everyone knows what they’re doing and they are efficient and courteous. Highly recommend!! Ford Ibbotson Everyone knows what they’re doing and they are efficient and courteous. Highly recommend!! Ford Ibbotson More