Temecula Valley Lexus
Temecula, CA
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Friendly sales team, very willing to work with us on the deal, nice touches with the delivery of the car in an enclosed area with the big red bow on top. deal, nice touches with the delivery of the car in an enclosed area with the big red bow on top. More
The provided service went well. Very easy check in. I don’t agree with Lexus not changing oil until 10K but that is not the dealers fault. I did ask about getting an accessory sold Very easy check in. I don’t agree with Lexus not changing oil until 10K but that is not the dealers fault. I did ask about getting an accessory sold by Lexus installed on my GX and no one is getting back to me. That’s disappointing. Don’t sell the part if you’re not willing to install it. Or educate your staff on installing it. Also, labor cannot be taxed, a service writer told me “ we tax everything.” Parts yes, labor no. If they are taxing labor for every service, they are pocketing that extra money and that is unlawful and dishonest. More
I had a really nice experience at Lexus. I had come in for my 30000 mile service and everything went very well. They did very well at communicating with me continuously so I knew what was go I had come in for my 30000 mile service and everything went very well. They did very well at communicating with me continuously so I knew what was going on. More
Jennifer Villatoro was very helpful and knowledgeable. Finance kept us waiting for over an hour. He never introduced himself so I don't know his name. Finance kept us waiting for over an hour. He never introduced himself so I don't know his name. More
Katrina was very helpful and nice. She called and sent me messages to update me a lot. She helped me save money thru better options for my car. My car got fixed fast and excellent like She called and sent me messages to update me a lot. She helped me save money thru better options for my car. My car got fixed fast and excellent like almost new. I really appreciate Katrina's help and service. More
The service dept help me to navigate the morning procedure. extremely helpful when it was done. Went over the list of what they found should be done. In the mist of arranging to set time for the p procedure. extremely helpful when it was done. Went over the list of what they found should be done. In the mist of arranging to set time for the process to begin. More