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Temecula Valley Lexus

Temecula, CA

4.9
578 Reviews

42081 Dlr Drive

Temecula, CA

92591

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Showing 578 reviews

November 20, 2024

Good service a usual and expected. Quick and was explained properly about the service given. Professional employee and clean facility. More

by Rhonasamsam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cant remember
Nov 21, 2024 -

Temecula Valley Lexus responded

We are thrilled to see that you had a quick service experience! We really appreciate your feedback and hope to see you back again soon! Regards, Tom Rudnai President

November 19, 2024

Excellent customer service! Ty was thorough and expedited my wait time in customer lounge! thanks! More

by xx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TY GUTIERREZ
Nov 21, 2024 -

Temecula Valley Lexus responded

It's a pleasure to see that Ty made sure you left a happy customer! We can't wait to see you again! Regards, Tom Rudnai President

November 17, 2024

Friendly & excellent customer service except they didn’t clean the inside of the car, found cheetos in the middle console when we got our car. More

by wet2basa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elly
Nov 18, 2024 -

Temecula Valley Lexus responded

While pleased to see you received quality customer service, we're disappointed to read about the condition your vehicle was delivered to you. This is definitely something that shouldn't have been overlooked and something we will be sure to address. We hope that despite this, you're enjoying your vehicle thus far and we hope to have the opportunity to work together again in the future. Regards, Tom Rudnai President

November 16, 2024

They always take care of the customer and provide excellent service! The service manager is the best anywhere! More

by Bobbyg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Correy!
Nov 18, 2024 -

Temecula Valley Lexus responded

It's a pleasure to see that our team always takes care of you! We look forward to serving you again! Regards, Tom Rudnai President

November 14, 2024

Ty was the most efficient service person I have ever encountered he arranged to have a loaner car for me. He kept me informed every step of the way as my car was being repaired as it was a very difficul More

by rpavlovics1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty
Nov 16, 2024 -

Temecula Valley Lexus responded

We're thrilled to hear about Ty's exceptional service and communication. Our team works hard to provide the best experience possible, and it's great to know we hit the mark. We hope to see you again! Regards, Tom Rudnai President

November 14, 2024

I received the best service! Professional, on time and all provided by a great staff. All coordinated by Adam Caughron who is a great asset to your Dealership. More

by Wfcurrier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Caughron
Nov 16, 2024 -

Temecula Valley Lexus responded

Adam is awesome and it's no surprise that he took good care of you! Can't wait to see you again! Regards, Tom Rudnai President

November 11, 2024

They took care of our issue in a timely manner. We are very thankful for the speedy service. More

by kristidcoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Leamons; Ricky Enbegritson
Nov 12, 2024 -

Temecula Valley Lexus responded

We are so happy that we got you in and out as soon as possible! We look forward to serving you again! Regards, Tom Rudnai President

November 07, 2024

Service department is really good, Ty is excellent about communicating and staying on top of the service process. Best dealership car wash I've had compared to two other Lexus dealers. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty
Nov 08, 2024 -

Temecula Valley Lexus responded

Mike, Customer satisfaction is our main goal, and it pleases us to hear of your service experience here with Ty! We look forward to working with you again! Regards, Tom Rudnai President

November 05, 2024

Always a pleasure to take my car to get serviced at Temecula Valley Lexus! Adam is the best service advisor anyone could ask for, and everyone in the service department is so kind and knowledgeable. More

by missshannon99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Nov 06, 2024 -

Temecula Valley Lexus responded

We strive to provide exceptional service, and it’s great to know Adam and our team always hits the mark. We look forward to seeing you again at Temecula Valley Lexus! Regards, Tom Rudnai President

November 05, 2024

The buying process was wonderful. Jennifer was so responsive with great customer service! She found the exact car I wanted and gave me lots of information to help me in the buying pro More

by Robyn
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jennifer, Dakoda, CC
Nov 06, 2024 -

Temecula Valley Lexus responded

Robyn, Our team is dedicated to providing top-notch service, and it’s great to know Jennifer's efforts helped you find the perfect car. We appreciate your 5-star review and look forward to serving you again! Regards, Tom Rudnai President

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