Temecula Nissan - Service Center

Grossly overcharged. Took my 2016 Nissan GTR in to Temecula Nissan for a 4 wheel alignment, as the inside of both front tires were severely worn. I picked the car up with Took my 2016 Nissan GTR in to Temecula Nissan for a 4 wheel alignment, as the inside of both front tires were severely worn. I picked the car up with related paperwork. When I later reviewed the paperwork, there was no spec sheet regarding what they found/corrected. I have always received a spec sheet from any business that does wheel alignment. It's their proof of what they found and how they corrected any issues. In addition, the service agent recommended I "take the car out every 1-2 weeks and aggressively drive it on a windy road". I guess that's supposed to wear down the outer portion of the tire as quickly as the inner portion is wearing! To make matters worse, I was charged $399.99 !!!!! I contacted 5 area Nissan dealers and got price quotes for a 4 wheel alignment for my car. The prices ranged from $189.95 to $249.95. When I brought this to the attention of the service mgr., he immediately deflected responsibility...."Oh, that service agent is new". I guess that's supposed to make it right. TOTALLY UNHAPPY. More

Buying parts they took off Had an oil change done on my Titan and didn’t realize that they never put the skid plate back on till the next time I changed my oil. Was told that I Had an oil change done on my Titan and didn’t realize that they never put the skid plate back on till the next time I changed my oil. Was told that I could buy a new one for $371.04 and they would install it free of change. I asked why should I buy a replacement when your technician should have put it back on after the service was done. Service manager wouldn’t even talk to me about it. Calling Nissan North America to file a complaint. More

Family Oriented I would like to give a great big thank you to Nissan of Temecula... My family has been local to the area for over 20 years... our family is Nissan I would like to give a great big thank you to Nissan of Temecula... My family has been local to the area for over 20 years... our family is Nissan lovers all the way from my parents down to my sister we have bought 4 vehicles from Temecula Nissan even when they were owned by Bud Gordon But I must say the reputation of Temecula Nissan Still Remains to be family oriented and I just love my service supervisor Denise Ennen... Denise was so kind and went out of her way to help me with things that were Beyond her control but somehow some way she was able to resolve my issues I will definitely be back there asking for Denise every time More

Service Department I get all of my cars serviced here - service technicians are constant professionals. Quality work at a great price. Sammy always takes care of me, my I get all of my cars serviced here - service technicians are constant professionals. Quality work at a great price. Sammy always takes care of me, my family, and my vehicles with the utmost care and consideration. I absolutely recommend Sammy and his team for all of your auto-care needs! #BestinTemecula More

The service was great. I was treated with respect and kindness. I always feel very welcome at this dealership.The employees there are always professional and courteous. T I was treated with respect and kindness. I always feel very welcome at this dealership.The employees there are always professional and courteous. Thanks, Pete Morales More

Sam the service advisor is the best he is the only one I let help me with my car he is very honest and very helpful he always has a smile on his face to make the customers happy keep up he is the only one I let help me with my car he is very honest and very helpful he always has a smile on his face to make the customers happy keep up all the good hard work Sam that's for all your help !!!?????????????? pls give him a raise when u have a good hard worker like this u really need to take care of him I never meet anyone that is so good like Sam More

Taken care of very nicely. Jeremy Young was the best to work with. Took very good care of me thru this process. He was very proficient and called in the necessary people. Jeremy Young was the best to work with. Took very good care of me thru this process. He was very proficient and called in the necessary people. More

Review Great service they did a great job with everything. Fast service, fair price. I always bring my car here and will be bringing it back for sure service Great service they did a great job with everything. Fast service, fair price. I always bring my car here and will be bringing it back for sure services. Jeremy was great! More

Service on my 2015 Altima John Gordon took care of the service on my 2015 Altima. I had a 2pm appointment and he got my car in right away. The service was performed in a timely John Gordon took care of the service on my 2015 Altima. I had a 2pm appointment and he got my car in right away. The service was performed in a timely manner and the car was washed when the service was complete. The waiting area was excellent and all the personnel in the service area were very friendly. More

Nice service I was very happy with the service that I get and also the timing was less than what I was told, price compare to other dealers is much better I was very happy with the service that I get and also the timing was less than what I was told, price compare to other dealers is much better More