Temecula Nissan - Service Center

Shop cannot do 4 wheel alignment on Nissan Vehicles Overall the work was done on a timely basis and correctly. However I have issues on pricing and the service departments inability to do routine work. Overall the work was done on a timely basis and correctly. However I have issues on pricing and the service departments inability to do routine work. I made an appointment online for 30,000 mile maintenance service and a 4 wheel alignment on my 2017 Titan XD SL 4x4. The price online for the service was $199 for 30k service and $89 for alignment. When I arrived I was advised of additional services needed since I tow with my vehicle. I agreed to the additional services. However once I was able to get the final itemized receipt I now see the whole job was done on an À la cart basis and not having the additional work just added to the $199 service. This in fact made the costs higher than the should be. An example of this is paying $83 for oil filter change which is an outrageous price compared to what the dealership advertises for the work. In addition the dealership told me that they can’t do alignments on Titan XD because they don’t have the correct equipment when I picked up my truck. In the future I will really scrutinize the work and prices before my next service. More

Excellent customer service Great service and on top of getting my car done. Also washed my car when I picked it up. Jose made sure I was satisfied and aware of what they were do Great service and on top of getting my car done. Also washed my car when I picked it up. Jose made sure I was satisfied and aware of what they were doing to my car. More

.Service Very satisfied. Will return in the future when needed Work done on a timely manner but called and left message car done when I was waiting at dealer Very satisfied. Will return in the future when needed Work done on a timely manner but called and left message car done when I was waiting at dealer for service to finish .Also let me know that car was done at the dealer. More

Awesome Great service, communication, and detail. Worked with Jose and another gentleman who checked us in. Jose was able to help us and plan for our future s Great service, communication, and detail. Worked with Jose and another gentleman who checked us in. Jose was able to help us and plan for our future service. More

oil change appt Everyone is friendly and well versed in their jobs. Took a little over 2 hours for an oil change only and I think I was the second or third car in. Everyone is friendly and well versed in their jobs. Took a little over 2 hours for an oil change only and I think I was the second or third car in. Wish it could be a little faster, but guess there is no way to shorten that wait time. More

Check-in and Inspection Sheet Review Process the auto tech man was very nice and professional. However, I guess you have a new check-in process. Specifically, for the past 10 years at different N the auto tech man was very nice and professional. However, I guess you have a new check-in process. Specifically, for the past 10 years at different Nissan Dealers, including Temecula Nissan, upon arrival the techs ask what is the reason for the visit. The tech greeted us and continued with logging us into the system without explaining the process. It's not until I asked him that he explained the process. Additionally, the tech never explained the inspection sheet, it was done by the cashier. The fact that my truck possibly has a bad battery was never explained. I didn't notice that it was marked as "Bad" on the inspection sheet until I arrived home. Again, the tech was very nice and professional, but please return to the previous processes, the new doesn't work. Kind Regards, Armando Clemente More

Service tells you it will be an hour, then it takes 3 or 4. They are so backed up that they don’t check the fluids, battery, etc. A week after I had an oil change, I had a dead battery because the cables were a They are so backed up that they don’t check the fluids, battery, etc. A week after I had an oil change, I had a dead battery because the cables were all corroded (at 15;000 miles). They never even checked it. I will not go back there for service....I drive an hour out of my way to Corona now. More

Helpful Jose Jose was very professional in making sure everything was serviced correctly on my Rogue on 4/29/2019. He kept me informed of the status of the work b Jose was very professional in making sure everything was serviced correctly on my Rogue on 4/29/2019. He kept me informed of the status of the work being performed until it was completed which was helpful. More

Wonderful They always do a great job on my vehicles. Alex helped me this time and was very professional and made sure my car issue was resolved. Jeremy is amazi They always do a great job on my vehicles. Alex helped me this time and was very professional and made sure my car issue was resolved. Jeremy is amazing always very friendly and making sure I’m happy and being helped properly. More

Service outrageously high priced. Disrespectful towards Vete If I could give a zero star I would. When I arrived I presented a discount card, that Temecula Nissan mailed to me, for oil change and 20% off on all If I could give a zero star I would. When I arrived I presented a discount card, that Temecula Nissan mailed to me, for oil change and 20% off on all recommended services but was told by the Underwriter that this discount card wouldn't apply for my 25 000 mile service. So, why did Temecula Nissan mail a discount card to me? I feel like I got conned with a bait and switch. Secondly, when I asked the Cashier if they offered a Veterans discount she replied, "yes, but would need to get approval from the underwriter", the Cashier then contacted thr Underwriter who declined my Veterans affairs and the Cashier explained, "the underwriter said he already applied other discounts". I don't understand, does Temecula offer a Veterans discount or not? Between their outrageously high service charges, and their disrespect for Veterans, I will never return, and suggest that anyone do the same and steer clear of Temecula Nissan More