Temecula Nissan - Service Center

Great!! The employees were very courteous, helpful, and efficient. I was helped promptly, even though they were swamped. The people in the servicing depart The employees were very courteous, helpful, and efficient. I was helped promptly, even though they were swamped. The people in the servicing department went above and beyond to make my visit enjoyable. Looking forward to my next servicing. More

Great! Jose Favela always takes care of us and that is why we continue to keep bringing our cars here for service. We could take it elsewhere. Jose Favela always takes care of us and that is why we continue to keep bringing our cars here for service. We could take it elsewhere. More

Great staff and friendly customer service Also the service was rapid, thank you. The service was done within an hour which was very satisfactory. I will definite and friendly customer service Also the service was rapid, thank you. The service was done within an hour which was very satisfactory. I will definitely come back to service my car next time . More

Fast and efficient. It was a positive experience overall. I appreciated the flexibility with getting an appointment, the efficiency of the service and it was ready faster than I was quoted. Jose personally in I appreciated the flexibility with getting an appointment, the efficiency of the service and it was ready faster than I was quoted. Jose personally inspected my car before giving me my keys and found a spot of something that had dropped on the floor and her personally wiped it up before I left. Thanks More

Sales Great/ Finance Sucks The sales department and salesman Cruz was great. Fun friendly environment. The finance department bad. My finance guy (Danny) wasn’t bad. He was pu The sales department and salesman Cruz was great. Fun friendly environment. The finance department bad. My finance guy (Danny) wasn’t bad. He was pushy and didn’t know what he was doing. My contract is wrong and I shouldn’t have signed it. I know it’s going to come back and bite me in the butt. He wouldn’t let me read it and when I tried he got annoyed. There’s things in my contract that was not agreed to and when I would bring them up to him he would say, “I promise you will get what we agreed to I just didn’t put it in right.” I thought after we went through them he would go back on the computer and correct it but he didn’t he just printed it. That’s a legal contract so instead of him going back in the computer he wrote it on the contract which doesn’t help me at all know one is going to uphold that. They are going to think I wrote that in there. He knew I was not happy with his work or professionalism so he came to the car and told me “If you have a problem with the contract call me and he would straighten it out. “ And he put his phone number on the front of the envelope. So Regretfully!! More

Oil leakage repair After I had an oil change at the service department 3 days later I noticed oil dripping from my vechicle. I called and told what happened and had my v After I had an oil change at the service department 3 days later I noticed oil dripping from my vechicle. I called and told what happened and had my vehicle getting repairs to fix the leak within 10 mins of arriving the gentleman that helped me was very understanding and apologized for the inconvenience and got me on my way within 45 mins even though people make mistakes they owned up to it and was very helpful in the process I am definitely coming back for all my issues More

Awesome customer service that went above and beyond. Alex at the service department is the man. He was a huge help and was able to get some maintenance on my vehicle covered through my warranty that I d Alex at the service department is the man. He was a huge help and was able to get some maintenance on my vehicle covered through my warranty that I didn't even know I needed or that could be covered. More

Warranty company gave me a hard time but they helped Warranty company gave me the run around on a repair. However, Alex was nice enough to walk me through the process and helped with any issues that came Warranty company gave me the run around on a repair. However, Alex was nice enough to walk me through the process and helped with any issues that came about. Alex was very informative through each step of the process. More

Always Great This service on my car went as they all have been so far. First, everyone treats me like a star. They are quick to start helping me and doing their be This service on my car went as they all have been so far. First, everyone treats me like a star. They are quick to start helping me and doing their best to get me through with the least discomfort. I am always surprised at how quick the job is done. Your employees show that they are quality workers with good training. The waiting area is clean and comfortable, and my car was brought back to me cleaned and right infront of where I stood. I love this place. More

Outstanding customer service! Every time we call or use the service department we get fantastic service. Tim, was helpful, responsive, and gave us great prices on yesterday’s servi Every time we call or use the service department we get fantastic service. Tim, was helpful, responsive, and gave us great prices on yesterday’s service. We are appreciative of the very attentive staff that always makes taking our cars there a smooth process. We take our Honda there as well because we get better service. Thank you Nissan!!! More