Temecula Nissan - Service Center
Temecula, CA
2,290 Reviews of Temecula Nissan - Service Center
Poor service department Online service scheduling is pointless. Staff does not seem knowledgeable of their products. Attempted to charge me $3K to fix my heater. I fixed it m Online service scheduling is pointless. Staff does not seem knowledgeable of their products. Attempted to charge me $3K to fix my heater. I fixed it myself, without any additional parts in 20 minutes (5 minutes of that was watching a how to video on YouTube). I thought I paid for my rear brakes and rotors to be replaced, but it sounds worse than when I took it in. Know your vehicle and have a basic clue about vehicle pricing and maintenance before stepping foot on this dealership. More
Service Thank you Amanda for always providing top notch service! I’m very glad to see you each time I visit. Your kindness is greatly appreciated. Thank you Amanda for always providing top notch service! I’m very glad to see you each time I visit. Your kindness is greatly appreciated. More
My service experience. The service department did a great job on getting me in and out in a timely fashion took care of my concerns Jose did a great 👍🏻 job well done . The service department did a great job on getting me in and out in a timely fashion took care of my concerns Jose did a great 👍🏻 job well done . More
Friendly, professional and timely service! My Pathfinder recently hit 100K miles so I took it to Temecula Nissan for servicing. Tim was helpful and made sure to let me know in advance what to e My Pathfinder recently hit 100K miles so I took it to Temecula Nissan for servicing. Tim was helpful and made sure to let me know in advance what to expect. Once the mechanics checked out my vehicle, I feel I was given honest advice of the recommended services and they also found a couple outstanding recalls. They had to keep my car overnight and Tim kept in contact to keep me updated on the status. They made a good deal for the services completed and were not overly pushy with the services I chose not to perform at this time. I usually really dislike going to the dealership but this experience was not painful at all! More
Weekend Service I was able to get my vehicle serviced on the Friday morning before the Memorial Day weekend. Alex took care of everything, and recommended items for I was able to get my vehicle serviced on the Friday morning before the Memorial Day weekend. Alex took care of everything, and recommended items for next time. Wait time wasn't bad, and I was felt better about making my trip. More
This service center is very good...most of the time I took my car in for a general service (oil change and tire rotation). Found out I had a pretty bad oil leak and that it would cost me $2000 to repai I took my car in for a general service (oil change and tire rotation). Found out I had a pretty bad oil leak and that it would cost me $2000 to repair. It is what it is. With that said, my car had to be kept overnite, which I was not prepared for. Would be nice to have a rental care at least offered. In addition, when I did pick the car up, it was clear that my tires had not been rotated, as was part of the original write up order. Just feels less than good when you spend $2000 and they did not get all the work done correctly. Makes one nervous about what else might have been "missed". Alex is a nice guy, my first time working with him. But Jeremy, who is now the Service Manager, just had a way of always making me feel like he was looking out for me and my car. What was needed, what was not. Things worth spending money on and things not worth spending money on. My hope is that I develop that same level of confidence with someone else over time. More
great professional service From the time you pull in to when you get your car back. Everyone is friendly and professional. Amanda and Jose deliver fantastic customer service From the time you pull in to when you get your car back. Everyone is friendly and professional. Amanda and Jose deliver fantastic customer service More
Outstanding Excellent customer service and shuttle service as well. Car was ready when promised, made it easy to complete service on car and still make my next ap Excellent customer service and shuttle service as well. Car was ready when promised, made it easy to complete service on car and still make my next appointment More
Jose is the reason I keep going back. The level of service provided by Jose is the reason I come back. Great service, keeps it honest and doesn’t try to make extra money off me for nothin The level of service provided by Jose is the reason I come back. Great service, keeps it honest and doesn’t try to make extra money off me for nothing. Recommends what really needs to be done. More
Victor was outstanding! He knew about the parts and the problem. Answered his phone! And was knowledgeable about working with the warranty company. And the car was ready He knew about the parts and the problem. Answered his phone! And was knowledgeable about working with the warranty company. And the car was ready to go at exactly the time of day he said it would be ready. Thank you Victor. When we need to come back I'm requesting to deal with Victor!! More